NEOTECH
NEOPOS NP-RMX7: Advanced Multifunction Handheld Inkjet Printer
NEOPOS NP-RMX7: Advanced Multifunction Handheld Inkjet Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the NEOPOS NP-RMX7 Handheld Inkjet Printer for efficient, multicolor printing on any surface. Compact, eco-friendly, with a 1-year warranty. Ideal for various industries.
Introduction
Introducing the NEOPOS NP-RMX7, a state-of-the-art handheld inkjet printer that revolutionizes printing across multiple industries. With its lightweight design and solvent ink technology, this printer delivers precision and versatility, making it an essential tool for any business requiring high-quality, multicolor printing capabilities.
Product Description
The NEOPOS NP-RMX7 Inkjet Printer exemplifies innovation with its ergonomic design and advanced printing functions. Designed for ease of use in diverse settings, from manufacturing plants to retail shops, it offers seamless integration into any workflow. This printer supports a wide range of applications, including labels, barcodes, and expiration dates, ensuring crisp and durable prints on materials like plastic, metal, and glass.
Key Features
- Multicolor Printing: Delivers vivid prints with a variety of ink colors.
- Ergonomic Design: Weighs only 0.9 KG for easy handling and operation.
- Broad Compatibility: Suitable for printing on wood, cardboard, metal, and more.
- High-Speed Printing: Efficient printing at 50 meters per minute.
Quality and Performance
The NEOPOS NP-RMX7 is built to last, adhering to the highest quality standards. It comes with a comprehensive one-year warranty, with core components warranted for an additional year. Customer testimonials highlight its reliability and superior performance, reinforcing its value for businesses looking for a dependable printing solution.
Technical Specifications
- Dimensions: 244x126x130 mm
- Print Dimension: Adjustable from 2 to 12.7 mm
- Ink Type: Eco-friendly solvent ink, supporting multiple colors
- Operational Conditions: Works optimally between 0-40° C with humidity from 10-80%
Usage and Applications
This versatile printer meets the demands of numerous industries, including advertising, hospitality, and retail, by enabling efficient batch coding and detailed label printing. It's particularly effective in environments that require rapid, on-demand printing.
Benefits and Compatibility
The NEOPOS NP-RMX7 enhances operational efficiency with its quick-drying inks and automatic grade technology, making it an excellent choice for businesses aiming to improve their productivity and reduce downtime. Its compatibility with various substrates and operating systems makes it a universally applicable tool in any professional setting.
Warranty and Support
NEOPOS ensures peace of mind with a robust warranty policy and dedicated after-sales support. Our FAQ section addresses common queries, and our customer service team is always ready to assist with any issues or questions.
Packaging Details
Packaged securely in a custom metal suitcase, the NEOPOS NP-RMX7 comes ready to use with all necessary components included. This premium packaging ensures that the product reaches you in perfect condition, ready for immediate deployment in your business operations.
Call to Action
Don’t miss out on the opportunity to enhance your business’s printing capabilities. Purchase the NEOPOS NP-RMX7 today and experience unmatched efficiency and versatility. With our reliable delivery services across the UAE, your new printing solution is just a click away. Order now and take the first step towards optimizing your operational efficiency!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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