neotech.ae
Receipt Printer - Postech PT-R88V
Receipt Printer - Postech PT-R88V
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
POSTECH PT-R88V: High-Speed Thermal Printer
Overview
The POSTECH PT-R88V emerges as a pinnacle of thermal receipt printing technology, expertly designed for the bustling dynamics of retail, restaurants, and cloud kitchens. This 80mm printer marries swift performance with versatile connectivity, propelling transaction efficiency and uplifting customer satisfaction to new heights.
Product Description
Equipped with USB, Serial, and Ethernet interfaces, the PT-R88V integrates flawlessly with an array of POS systems, streamlining operations across various business landscapes. Its remarkable print speed of 300mm/s coupled with an efficient auto cutter ensures transactions are processed swiftly, thereby enhancing the customer experience. Encased in a compact and durable frame, it stands as a steadfast ally for any commercial setting.
Key Features
- Multiple Connectivity Options: USB, Serial, and Ethernet interfaces ensure versatile POS system integration.
- Rapid Transaction Processing: A leading print speed of 300mm/s maximizes efficiency.
- Durable Auto Cutter: Reliable auto cutter technology supports 1,000,000 cuts, promising longevity.
- High-Resolution Printing: Delivers clear, crisp receipts with a 203dpi resolution, catering to customer expectations.
- Compact Design: Its sleek build facilitates easy placement within various business environments.
- Quiet Operation: Thermal line printing technology ensures operations are conducted silently.
Quality and Performance
Constructed for endurance, the PT-R88V is an embodiment of reliability with a Thermal Print Head (TPH) designed to last 100km and high-resolution capabilities ensuring every print is of the utmost clarity. It's the printer of choice for environments where quality cannot be compromised.
Specifications
- Interfaces: USB, Serial, Ethernet
- Printing Method: Thermal Line
- Speed: 300mm/s
- Resolution: 203dpi
- Paper Width: 79.5±0.5mm
- Warranty: 1 year
Purpose of Use
The PT-R88V is tailored for the fast-paced demands of retail stores, restaurants, cloud kitchens, and supermarkets, promising to refine transaction processes, diminish wait times, and boost operational efficiency across the board.
Supported Operating Systems/Applications/Industries
This printer's broad compatibility with Windows, Ubuntu, and MAC OS, alongside its seamless integration with diverse POS applications, makes it a versatile tool suited for a variety of industries including retail, hospitality, and more.
Benefit Effect
Implementing the PT-R88V in your business infrastructure not only accelerates transaction times but also significantly enhances the customer service experience, contributing to sustained business growth and customer loyalty.
Warranty Information and FAQs
Backed by a robust 1-year warranty, the PT-R88V offers peace of mind and a testament to its superior craftsmanship, complemented by comprehensive support to address any operational queries.
Delivery Services (specific to the UAE)
Our commitment to excellence extends to our delivery services, covering all major UAE cities and emirates with promptness and reliability, ensuring that your business continues to operate smoothly without any interruptions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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