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neotech.ae

Receipt Printes - Sewoo SLK-T323EB

Receipt Printes - Sewoo SLK-T323EB

Regular price Dhs. 780.00 AED
Regular price Dhs. 880.00 AED Sale price Dhs. 780.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Sewoo SLK-T323EB: High-Speed, Eco-Friendly Thermal POS Printer

Overview: Introducing the Sewoo SLK-T323EB, a direct thermal POS printer designed for businesses that demand efficiency, reliability, and eco-friendliness. This 3-inch printer is not only Energy Star qualified for superior power efficiency but also boasts a high printing speed of 300mm/sec, making it an ideal choice for the fast-paced environments of retail and hospitality. With adjustable paper width and compatibility with various drivers, it's designed to streamline your operations and enhance customer service.

Product Description: The Sewoo SLK-T323EB is engineered to meet the needs of today's dynamic business landscapes. Whether you're printing receipts in a bustling restaurant or processing transactions in a busy retail store, this printer delivers with its exceptional speed and reliability. Its eco-friendly design not only helps reduce your carbon footprint but also lowers operational costs.

Key Features:

  • Energy Efficiency: Achieves Energy Star qualification, ensuring lower electricity consumption.
  • High-Speed Printing: Delivers receipts at a rate of 300mm/sec, minimizing wait times.
  • Versatile Paper Handling: Accommodates variable paper widths from 50 to 82.5mm.
  • Broad Compatibility: Supports ESC/POS commands and various connectivity options, including USB, serial, parallel, Ethernet, Wi-Fi, and Bluetooth.

Product Quality and Performance: The SLK-T323EB sets the standard for quality and performance in its class. With a resolution of 180 DPI and the capability to handle thermal receipt paper of varying thicknesses, it ensures clear, durable receipts every time. Its robust build and reliable printing technology make it a valuable asset for any business.

Specifications:

  • Printing Method: Direct Thermal
  • Printing Speed: 300mm/sec
  • Resolution: 180 DPI
  • Paper Width: Adjustable, 50 mm ~ 82.5 mm
  • Interface Options: USB, Serial, Parallel, Ethernet, Wi-Fi, Bluetooth

Purpose of Use: Designed for the retail and hospitality sectors, the SLK-T323EB enhances transaction efficiency with its fast printing capabilities and adaptable features. It's perfect for businesses looking to improve their operational workflow and provide quick, reliable service to their customers.

How to Use: Setting up the Sewoo SLK-T323EB is straightforward. Simply connect it to your POS system via the desired interface, load the thermal paper, and it's ready to go. Regular cleaning and maintenance will ensure its longevity and consistent performance.

Supported OS/Application/Industries: This printer is highly versatile, supporting various operating systems and applications. It's particularly suited for the retail and hospitality industries, where quick service and efficiency are paramount.

Benefits & Compatibility:

  • Energy Efficiency: Reduces operational costs with its Energy Star-certified design.
  • Flexibility: Adapts to different paper sizes and types, offering versatile printing solutions.
  • Connectivity: Offers multiple interface options to fit the specific needs of your business environment.

Warranty and FAQs: The Sewoo SLK-T323EB comes with a one-year warranty, covering any manufacturing defects. For additional support, visit the FAQs on our product services page or contact your sales representative.

Delivery Services (UAE): We offer reliable and prompt delivery across the UAE, ensuring your Sewoo SLK-T323EB reaches you swiftly and safely.

Request for Customer Reviews and Testimonials: Your feedback matters! Share your experience with the Sewoo SLK-T323EB and help others make informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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