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NEOTECH

Receipt Printer - Xprinter XP-V320L/XP-V330L

Receipt Printer - Xprinter XP-V320L/XP-V330L

Regular price Dhs. 350.00 AED
Regular price Dhs. 450.00 AED Sale price Dhs. 350.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

XP-V320L/V330L Advanced Thermal Receipt Printers

Overview:

Introducing the XP-V320L and XP-V330L Thermal Receipt Printers, cutting-edge solutions engineered to elevate printing efficiency and business productivity. With their rapid printing capabilities, these printers ensure the generation of crisp, professional-quality receipts, invoices, and documents in moments, streamlining customer interactions and operational workflows.

Product Description:

The XP-V320L and XP-V330L embody innovation in thermal printing technology, featuring sleek, space-saving designs that blend effortlessly into any work environment. These models come equipped with multiple connectivity options—USB, Ethernet, and Bluetooth—facilitating seamless integration with various POS systems. Designed for ease of use, they offer user-friendly interfaces and intuitive operation, making them accessible to all levels of technical proficiency. Built to last, these printers deliver reliable performance, bolstered by durable construction and advanced thermal mechanisms.

Key Features:

  • Fast Printing Speeds: Ensures quick generation of receipts and documents.
  • Compact Design: Optimizes workspace with their space-efficient build.
  • Versatile Connectivity: USB, Ethernet, and Bluetooth options for flexible setup.
  • User-Friendly Operation: Simplifies setup and use, ideal for all skill levels.
  • Cloud Compatibility: Supports real-time data syncing and remote management.
  • Durable Performance: Advanced thermal technology for consistent, reliable output.

Quality and Performance:

The XP-V320L and XP-V330L stand as paragons of quality, offering steadfast performance that businesses can rely on. Their ability to rapidly produce high-quality prints not only enhances customer service but also contributes to the efficiency of business operations, marking them as essential tools in the fast-paced commercial landscape.

Specifications:

  • Printing Technology: Thermal
  • Connectivity: USB, Ethernet, Bluetooth
  • Print Speed: High-speed output for immediate receipt delivery
  • Compatibility: Broad POS system compatibility
  • Construction: Robust, designed for high-volume environments

Purpose of Use:

Perfect for retail, hospitality, and service sectors, the XP-V320L and XP-V330L printers are tailored for businesses seeking to improve transaction speed, accuracy, and overall customer experience. They are particularly beneficial in environments where efficiency and reliability are paramount.

Supported Industries:

These printers are invaluable assets across a range of industries, including retail, restaurants, cafes, and any setting that requires fast, dependable receipt printing.

Benefit Effect:

Adopting the XP-V320L and XP-V330L printers can dramatically enhance operational efficiency, minimize wait times for customers, and ensure smooth business operations with their reliable and high-speed printing capabilities.

Warranty Information:

Each printer is backed by a comprehensive 1-year warranty, emphasizing our commitment to quality and customer satisfaction. For further details, visit our FAQ and support section on our website.

Delivery Services (UAE):

Experience rapid and secure delivery across the UAE, ensuring that your business is equipped with the XP-V320L and XP-V330L printers without delay. Our delivery network covers all major cities and emirates, emphasizing our dedication to your business's success.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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