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NEOTECH

Xprinter XP-Q80A Thermal Receipt Printer - Fast & Reliable

Xprinter XP-Q80A Thermal Receipt Printer - Fast & Reliable

Regular price Dhs. 375.00 AED
Regular price Dhs. 490.00 AED Sale price Dhs. 375.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost business efficiency with the Xprinter XP-Q80A thermal receipt printer. Enjoy high-speed printing, versatile connectivity, and durable design. Shop now!

Overview

The Xprinter XP-Q80A is a high-performance thermal receipt printer tailored for busy retail and hospitality environments. With its 80mm wide printing capability, fast speeds, and versatile connectivity (USB, SERIAL, LAN), this printer simplifies transaction processing while delivering crisp, clear receipts. Its robust construction and user-friendly features make it a top choice for businesses seeking reliability and efficiency.

Product Description

The Xprinter XP-Q80A is designed to meet the demands of fast-paced businesses. It offers high-speed printing up to 230mm per second, with support for multiple connectivity options including USB, SERIAL, and LAN, making it easy to integrate into your existing systems. The auto-cutter feature minimizes downtime by reducing paper jams, while its compatibility with international fonts ensures that businesses across the globe can use it effortlessly.

Key Features

  • High-Speed Printing: Output speed of up to 230mm/s, ensuring quick transaction processing.
  • Multiple Connectivity Options: USB, SERIAL, and LAN interfaces for seamless integration.
  • Adjustable Paper Width: Supports paper sizes of 58mm to 80mm for versatile use.
  • Auto-Cutter Function: Minimizes paper jams for uninterrupted service.
  • International Font Support: Compatible with EN, KOR, CHN, and JPN fonts.

Product Quality and Performance

Built for long-term performance, the Xprinter XP-Q80A boasts a print head life of 150 km and an auto-cutter capable of up to 2 million cuts. Its high-quality construction ensures reliability, making it an excellent investment for businesses that require consistent, high-volume printing.

Specifications

  • Connection: USB, SERIAL, LAN
  • Print Speed: Up to 230mm/s
  • Paper Width: Adjustable (58/80/83 ± 0.5mm)
  • Cutter: Auto, partial cut
  • Weight: 1.115 kg
  • Dimensions: 133×126×130mm (D×W×H)

Purpose of Use

Ideal for retail stores, restaurants, and other high-traffic environments, the Xprinter XP-Q80A is designed to handle the fast-paced nature of businesses that need reliable, high-speed receipt printing.

How to Use

Setting up the Xprinter XP-Q80A is straightforward. Connect it via USB, SERIAL, or LAN, load the paper, and begin printing. Maintenance is simple, involving occasional cleaning of the printer head and cutter replacement to ensure peak performance.

Supported OS/Application/Industries

The Xprinter XP-Q80A is compatible with Windows, Linux, Android, and Mac operating systems, making it suitable for a wide range of business applications. It’s an ideal solution for retail, hospitality, and service industries looking for efficient receipt management.

Benefits & Compatibility

  • Energy Efficient: Low power consumption during operation.
  • Cost-Effective: Built to reduce operational costs while ensuring long-term use.
  • Wide Compatibility: Works seamlessly with multiple operating systems and business applications.

Warranty and FAQs

The Xprinter XP-Q80A comes with a comprehensive one-year warranty, covering manufacturing defects. For more details, visit our FAQ section or reach out to our customer service team for assistance.

Packaging/Weight/Dimension

  • Single Package Size: 15 x 8 x 12 cm
  • Single Gross Weight: 0.500 kg
  • Minimum Order Quantity: 1 piece

Shop Today & Receive Your Delivery Across the UAE!

Order the Xprinter XP-Q80A and enjoy fast, secure delivery across the UAE. Whether you’re setting up a new store or upgrading your current equipment, this high-speed printer ensures seamless transaction management.

Best Price Guarantee

We offer the best prices for the Xprinter XP-Q80A in Dubai, UAE. If you find a lower price, we’ll match it, ensuring you get the best deal possible. Shop with confidence and enjoy superior value for your investment.

After Sales Support

Our after-sales support is here to assist with any technical questions or issues you may have. We prioritize customer satisfaction and are dedicated to ensuring your Xprinter XP-Q80A operates flawlessly.

Request for Customer Reviews and Testimonials

We appreciate your feedback! Share your experience with the Xprinter XP-Q80A and help us continue delivering top-tier products and services to our customers.

Stock Availability

Most standard items, including the Xprinter XP-Q80A, are readily available. For non-standard items, stock can typically be arranged within 10-15 working days after order confirmation. Contact us for the most up-to-date availability information.

Get in Touch

For any questions or concerns about the Xprinter XP-Q80A or other products, feel free to contact us. Our dedicated team is ready to assist with expert advice, product inquiries, and pricing details. Whether you need technical support or want to provide feedback, we are here to help! Reach out to us at any time for reliable assistance. We value your satisfaction and are committed to providing excellent customer service.

Disclaimer

All product information, specifications, and images are provided for general informational purposes only and are subject to change without notice. Images shown are for illustration purposes only and may not accurately represent the actual product. NEOTECH does not guarantee the accuracy, completeness, or timeliness of the information presented. Pricing, availability, and product specifications are subject to change without notice. Customers are advised to verify all details with a sales representative before making a purchase. NEOTECH will not be held liable for any errors or omissions in the content provided.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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