NEOTECH
Time Attendance - ZKTeco Attendance Terminal
Time Attendance - ZKTeco Attendance Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
FacePass Pro 302: Advanced Facial Attendance System
Overview
Introducing the FacePass Pro 302, a state-of-the-art biometric time and attendance terminal that revolutionizes employee attendance tracking with its facial recognition technology and RFID card authentication. This innovative device offers a secure, accurate, and user-friendly solution, setting a new standard for businesses seeking to modernize their attendance systems.
Product Description
The FacePass Pro 302 combines cutting-edge facial recognition technology with the convenience of RFID card authentication, housed within a sleek device featuring a 4.3-inch TFT touch screen. Its intuitive interface and customizable home screen options make operation seamless for all users. Equipped with a high-speed processor and significant memory capacity, the FacePass Pro 302 ensures fast and accurate identification, enhancing workplace efficiency and security.
Key Features
- Advanced Facial Recognition: Provides secure and precise employee verification.
- Versatile Verification Modes: Supports facial recognition, password, RFID card, and combinations thereof.
- Large Storage Capacity: Up to 5,000 facial templates and 200,000 transaction records.
- Comprehensive Access Control: Includes access control capabilities, scheduled bell, and relay outputs for integrated security management.
- User-Friendly Interface: Features a 4.3-inch TFT touch screen with customizable options.
Quality and Performance
The FacePass Pro 302 is renowned for its reliability and performance. Customer testimonials highlight its accuracy in employee tracking, robust access control features, and the positive impact on administrative efficiency. Its advanced technology and ease of use make it a preferred choice for medium to large-sized businesses.
Specifications
- Display: 4.3-inch TFT touch screen
- Storage: Up to 5,000 facial templates, 200,000 transactions
- Verification Modes: Facial recognition, password, RFID card
- Additional Features: Access control, scheduled bell, relay output
- Integration: Compatible with various software platforms for extensive data management
Purpose of Use
The FacePass Pro 302 is ideal for medium to large-sized businesses seeking a reliable and advanced solution for time and attendance tracking. It caters to the need for a secure, efficient, and flexible system that can handle multiple verification modes and provide comprehensive access control.
Supported Operating Systems/Applications/Industries
This versatile device is designed to integrate seamlessly with a wide range of software platforms, making it suitable for various industries looking to implement advanced biometric attendance and access control systems.
Benefit Effect
By adopting the FacePass Pro 302, businesses can significantly enhance their security protocols, reduce time theft, and streamline attendance tracking processes. Its direct impact includes improved operational efficiency, enhanced security measures, and a more reliable attendance system.
Warranty Information and FAQs
The FacePass Pro 302 comes with a full warranty, ensuring dependable long-term use. An extensive FAQ section addresses common concerns, providing users with the support needed for effortless integration and operation.
Delivery Services (specific to the UAE)
Our delivery services extend across all major cities and emirates in the UAE, emphasizing our commitment to fast and secure delivery. Trust us to bring the FacePass Pro 302 to your business, ensuring you benefit from enhanced attendance tracking capabilities without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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