NEOTECH
Time Attendance - ZKTeco FR1200
Time Attendance - ZKTeco FR1200
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
TimeTrack FR 1200: Biometric Attendance System
Overview
Discover the TimeTrack FR 1200, a cutting-edge biometric time and attendance device engineered to offer accurate, secure, and efficient employee attendance management. Its unique selling proposition lies in its advanced fingerprint recognition technology, combined with a sleek design and versatile verification modes, making it a standout solution for businesses aiming to streamline their attendance tracking processes.
Product Description
The TimeTrack FR 1200 elevates time and attendance tracking with its sophisticated fingerprint technology and robust design. Housed in a durable metal casing, this device features a 2.4-inch TFT screen, ensuring ease of use and operation. With its high-speed processor and ample memory, the FR 1200 guarantees quick and accurate fingerprint identification, offering a seamless and reliable way to manage employee attendance.
Key Features
- Rapid Fingerprint Recognition: Ensures accurate attendance tracking with minimal delays.
- Multiple Verification Modes: Offers flexibility with fingerprint and RFID card options.
- Large Storage Capacity: Can store up to 1,500 fingerprint templates and 50,000 transaction records.
- Enhanced Security: Features tamper detection and an alarm system for increased security.
- Easy Integration: Compatible with various software platforms for comprehensive data management.
Quality and Performance
The FR 1200 is praised for its exceptional performance and reliability. Users highlight its accuracy in attendance tracking and its contribution to enhanced operational efficiency. Customer testimonials underscore the device's robustness and the positive impact it has on streamlining attendance management processes.
Specifications
- Display: 2.4-inch TFT screen
- Storage: Up to 1,500 fingerprints, 50,000 transactions
- Verification Modes: Fingerprint, RFID card
- Material: Durable metal casing
- Compatibility: Integrates with various software platforms
Purpose of Use
The TimeTrack FR 1200 is tailored for small to medium-sized businesses seeking an effective and cost-efficient solution for tracking employee attendance through biometric verification. It addresses the need for accurate, secure, and hassle-free attendance management.
Supported Operating Systems/Applications/Industries
This device is designed to be versatile, supporting integration with a range of software platforms, making it suitable for a variety of industries looking to enhance their time and attendance tracking systems with biometric technology.
Benefit Effect
Implementing the TimeTrack FR 1200 can significantly improve operational efficiency, reduce time theft, and ensure a more accurate payroll process. Its direct effect on users includes streamlined attendance tracking, enhanced security, and improved employee management.
Warranty Information and FAQs
The FR 1200 comes with a comprehensive warranty, ensuring peace of mind and support for users. An extensive FAQ section is available to address common questions, facilitating easy setup and maintenance.
Delivery Services (specific to the UAE)
We offer reliable and speedy delivery services across all major cities and emirates in the UAE, emphasizing our commitment to prompt and secure delivery of the TimeTrack FR 1200, ensuring that your business can quickly benefit from enhanced attendance tracking capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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