NEOTECH
LENOVO THINKPAD X1 Yoga Gen 1 Laptop - 11th Gen i7-1160G7, 16GB, 1TB SSD, 13.5' QHD Touch
LENOVO THINKPAD X1 Yoga Gen 1 Laptop - 11th Gen i7-1160G7, 16GB, 1TB SSD, 13.5' QHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master flexibility and efficiency with the Lenovo ThinkPad X1 Yoga Gen 1, equipped with an 11th Gen Intel i7-1160G7 processor, 16GB RAM, 1TB SSD, and a 13.5-inch QHD touchscreen. Transform your workflow with this premium 2-in-1 laptop.
Overview:
The Lenovo ThinkPad X1 Yoga Gen 1 is a high-performance 2-in-1 laptop that combines the power of the 11th Generation Intel Core i7-1160G7 processor with the flexibility of a convertible design. Designed for professionals who need a versatile device for dynamic work environments, this laptop offers four modes of use: laptop, tablet, tent, and stand, making it perfect for presentations, media consumption, and intensive computing tasks.
Product Description:
The ThinkPad X1 Yoga Gen 1 features a robust and sleek design, ideal for business professionals on the go. Its 13.5-inch QHD (2256 x 1504) touchscreen offers vibrant visuals and responsive touch control, enhanced by the Intel Iris Xe graphics. With 16GB of RAM and a 1TB SSD, it provides ample memory and storage for multitasking and large files. The convertible design is complemented by ThinkPad durability and built-in security features, including a fingerprint reader and facial recognition technology, providing secure and convenient access to your device.
Key Features:
- Intel Core i7-1160G7 Processor: Delivers powerful performance for multitasking and demanding applications.
- 16GB RAM: Enables smooth handling of multiple applications simultaneously.
- 1TB SSD: Offers extensive storage space with high-speed data access.
- 13.5-inch QHD Touchscreen: Provides sharp, detailed visuals for an immersive user experience.
- Convertible Design: Easily switches between four modes to suit your working style and environment.
- Built-in Security Features: Fingerprint reader and facial recognition enhance the security of your device.
- Intel Iris Xe Graphics: Delivers outstanding graphic performance for creative tasks and video playback.
Product Quality and Performance:
The X1 Yoga Gen 1 is built to Lenovo's stringent standards, featuring a chassis that's both lightweight and robust, ideal for the rigors of frequent travel. The device's cooling system is designed to keep it running at optimal temperatures, ensuring consistent performance during extended use.
Specifications:
- CPU: Intel Core i7-1160G7
- GPU: Integrated Intel Iris Xe Graphics
- Display: 13.5" QHD (2256 x 1504), IPS, anti-reflective, anti-smudge, touchscreen
- Memory: 16GB DDR4 RAM
- Storage: 1TB PCIe NVMe SSD
- Ports: 2 x USB 4 Type-C with Thunderbolt 4, 2 x USB 3.2 Gen 1, HDMI 2.0, headphone/microphone combo jack
- Wireless: Wi-Fi 6, Bluetooth 5.1
- Battery Life: Up to 15 hours
- Weight: Approximately 1.35 kg (2.98 lbs)
- Dimensions: 313 x 223 x 15.5 mm
Purpose of Use:
This laptop is ideally suited for professionals who require a versatile device that can adapt to different tasks and environments, from boardroom presentations to remote work setups. Its high-resolution touchscreen and pen support make it particularly useful for creatives and executives alike.
How to Use:
Utilize the ThinkPad X1 Yoga in laptop mode for traditional computing tasks, fold it into tablet mode for note-taking or creative projects, use tent mode for presentations, or stand mode for watching media.
Supported OS/Application:
The laptop ships with Windows 10 Pro, offering robust security features, seamless integration with enterprise environments, and compatibility with various productivity and creative software applications.
Benefits & Compatibility:
With its flexible 2-in-1 design, powerful internals, and high-resolution display, the X1 Yoga Gen 1 is compatible with a wide range of business and creative applications, supporting professionals in virtually any field.
Warranty and FAQs:
Typically includes a 1-year Lenovo warranty with options for extended service plans that cover accidental damage and provide enhanced support.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo's official website or authorized retailers. Check for current promotions and financing options to get the best deal.
Best Price Guarantee:
Ensure you're getting the best price by comparing offers from multiple retailers. Lenovo often matches prices and provides special offers directly through their website.
After Sales Support:
Lenovo offers comprehensive after-sales support, including a dedicated support line, extensive online resources for troubleshooting, and a community of users for additional tips and advice.
Request for Customer Reviews and Testimonials:
If you're an owner of the ThinkPad X1 Yoga Gen 1, sharing your experiences can help others understand how the laptop performs in real-world scenarios and contribute to informed buying decisions.
Stock Availability:
Check availability with Lenovo or authorized dealers, as supply can vary especially with new or popular models.
Get in Touch:
For further information or assistance with your ThinkPad X1 Yoga Gen 1, reach out to Lenovo’s customer service or visit an authorized retailer for hands-on advice and support.
Disclaimer:
Always verify the specifications and availability directly with the seller before making a purchase, as configurations can vary by region and retailer. Ensure you understand the warranty and return policies thoroughly
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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