NEOTECH
LENOVO THINKPAD GEN 2 X13 Laptop - 10th Gen i5-10310U, 8GB, 512GB SSD, 13.3" FHD
LENOVO THINKPAD GEN 2 X13 Laptop - 10th Gen i5-10310U, 8GB, 512GB SSD, 13.3" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your workflow with the Lenovo ThinkPad X13 Gen 2, equipped with a 10th Gen Intel i5-10310U, 8GB RAM, 512GB SSD, and a 13.3-inch FHD display. Perfect for professionals seeking a blend of portability and performance.
Overview:
The Lenovo ThinkPad X13 Gen 2 is a high-performance laptop designed for professionals who need reliable and efficient tools for mobile and office-based work. This laptop offers a perfect balance of functionality and mobility, making it ideal for business users who are always on the move.
Product Description:
The Lenovo ThinkPad X13 Gen 2 is powered by the 10th Generation Intel Core i5-10310U processor, providing excellent efficiency and speed for handling demanding business applications and multitasking. With 8GB of RAM and a 512GB SSD, it offers ample memory and fast storage for all your essential files and software. The 13.3-inch Full HD display ensures crisp, clear visuals whether you're working on presentations, documents, or enjoying media. Its durable build and security features, such as a fingerprint reader and TPM encryption, make it a secure choice for professionals.
Key Features:
- 10th Gen Intel Core i5-10310U Processor: Delivers solid performance for all your computing needs.
- 8GB RAM: Smooth multitasking and efficient operation across multiple apps.
- 512GB SSD: Rapid file access and ample storage space.
- 13.3-inch FHD Display: Provides sharp and vibrant visuals.
- Compact and Lightweight: Easy to carry for on-the-go productivity.
- Enhanced Security: Features like a fingerprint reader enhance your data protection.
Product Quality and Performance:
Known for its robust build quality, the ThinkPad X13 Gen 2 is designed to withstand the challenges of daily professional use, making it a reliable companion for business travelers and remote workers.
Specifications:
- Processor: Intel Core i5-10310U, 10th Generation
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 13.3" Full HD (1920 x 1080), anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, HDMI, USB 3.2
- Operating System: Windows 10 Pro (upgradeable to Windows 11)
- Battery Life: Up to 12 hours
- Dimensions: 12.28 x 8.55 x 0.66 inches
- Weight: Approximately 2.84 lbs
Purpose of Use:
Ideal for business professionals, consultants, and anyone needing a powerful yet portable laptop for daily computing tasks, meetings, and presentations.
How to Use:
Take full advantage of Windows 10 Pro features and the ThinkPad X13's capabilities for advanced task management, security, and enterprise-level operations.
Benefits & Compatibility:
This laptop is highly compatible with various business environments, supporting multiple peripherals and external displays through its versatile port selection. Its portability and long battery life make it excellent for travel and extended work sessions.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty, providing peace of mind with support for any technical issues or defects.
Shop Today & Receive Your Delivery:
Available for immediate purchase on Lenovo’s official website and through authorized retailers. Check for expedited shipping options to start using your new laptop without delay.
Best Price Guarantee:
Watch for discounts and promotional offers on Lenovo’s website and from authorized dealers to get your ThinkPad X13 Gen 2 at the best price.
After Sales Support:
Lenovo offers extensive support through a dedicated customer service line, online troubleshooting resources, and a network of service centers.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the ThinkPad X13 Gen 2 to help other professionals in their purchasing decisions.
Stock Availability:
Ensure to check the availability on Lenovo’s website or at local retailers to secure this model, particularly during high-demand periods like sales or holiday seasons.
Get in Touch:
For more detailed information or specific inquiries, contact Lenovo’s customer support or visit an authorized retailer for personalized assistance.
Disclaimer:
Before purchasing, ensure that the ThinkPad X13 Gen 2 meets your specific needs. Review the specifications carefully and verify all details with Lenovo before making a purchase, noting that product specifications, availability, and prices are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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