NEO Digital
Lenovo Ideapad 5 15ITL05 Laptop - 11th Gen i5-1135G7, 8GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6" FHD
Lenovo Ideapad 5 15ITL05 Laptop - 11th Gen i5-1135G7, 8GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Lenovo IdeaPad 5 15ITL05, featuring an 11th Gen Intel i5-1135G7, NVIDIA GeForce MX450, 8GB RAM, 512GB SSD, and a vibrant 15.6-inch FHD display. Ideal for professionals and students.
Overview:
The Lenovo IdeaPad 5 15ITL05 is designed for professionals and students who require a reliable, high-performance laptop for their daily computing needs. This device seamlessly blends efficiency with powerful features to handle everything from business tasks to casual entertainment.
Product Description:
The Lenovo IdeaPad 5 15ITL05 is powered by the 11th Generation Intel Core i5-1135G7 processor, ensuring robust performance for multitasking and productivity. It comes equipped with 8GB of RAM, making it ideal for handling multiple applications simultaneously, and a 512GB SSD for quick access to data and applications. The NVIDIA GeForce MX450 graphics card with 2GB of dedicated memory offers improved graphical performance, suitable for light photo and video editing as well as casual gaming. The 15.6-inch Full HD display delivers sharp, clear visuals for an immersive experience whether you're working or streaming media.
Key Features:
- 11th Gen Intel Core i5-1135G7 Processor: Delivers efficient performance for various computing tasks.
- NVIDIA GeForce MX450 2GB: Enhances graphics for creative tasks and entertainment.
- 8GB RAM & 512GB SSD: Offers ample memory and fast storage for smooth multitasking.
- 15.6-inch FHD Display: Provides crisp, detailed visuals for an enhanced viewing experience.
- Sleek Design: Modern aesthetics with a durable build, perfect for on-the-go use.
- Connectivity Options: Includes USB-C, HDMI, and more for versatile connections to peripherals.
Product Quality and Performance:
Constructed with a focus on durability and reliability, the IdeaPad 5 15ITL05 is built to withstand the demands of daily use. Its high-quality components ensure long-lasting performance, making it a trustworthy choice for users who need a dependable device.
Specifications:
- Processor: Intel Core i5-1135G7, 11th Generation
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 15.6" Full HD (1920x1080), anti-glare
- Graphics: NVIDIA GeForce MX450 with 2GB GDDR6
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB 3.2, USB-C, HDMI, SD card reader
- Operating System: Windows 10 Home
- Battery Life: Up to 8 hours
- Dimensions: 356.67 x 233.13 x 17.9 mm
- Weight: Approximately 1.66 kg
Purpose of Use:
This laptop is particularly suitable for users who require a powerful, portable solution for handling office tasks, remote learning, and light multimedia creation, offering a balance of performance and portability.
How to Use:
To get the best performance from your IdeaPad 5, manage your storage efficiently, keep your system updated, and customize power settings according to your usage to optimize battery life.
Benefits & Compatibility:
The IdeaPad 5 is compatible with a range of productivity and creative software, making it a versatile tool for office work, academic research, and creative projects. It supports external displays and various peripherals through its comprehensive connectivity options.
Warranty and FAQs:
Includes a standard one-year warranty from Lenovo, with extended warranty options available for purchase. This provides peace of mind through coverage for manufacturing defects and technical support.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Check stock availability and shipping options to receive your laptop promptly.
Best Price Guarantee:
Ensure you're getting the best deal by comparing prices across multiple retailers. Watch for sales and promotional offers that can offer significant savings.
After Sales Support:
Lenovo offers excellent customer support, including technical assistance for any issues related to setup, software, or hardware malfunctions.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the Lenovo IdeaPad 5 15ITL05 to assist others in making informed purchasing decisions.
Stock Availability:
Contact Lenovo or authorized dealers to check the most current stock status to ensure you can purchase this laptop without any delay.
Get in Touch:
For more detailed information or assistance with the Lenovo IdeaPad 5 15ITL05, reach out to Lenovo’s customer support or visit an authorized retailer for professional advice and support.
Disclaimer:
Before making your purchase, confirm that the laptop’s specifications meet your specific requirements. Review the return policy and warranty details provided by the retailer to ensure a secure transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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