NEO Digital
LENOVO THINKPAD X1 CARBON Gen 12 (2024) Laptop - Ultra 7-165U vPro, 64GB, 1TB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON Gen 12 (2024) Laptop - Ultra 7-165U vPro, 64GB, 1TB SSD, 14" WUXGA
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore elite performance with the Lenovo ThinkPad X1 Carbon Gen 12, featuring an Ultra 7-165U vPro, 64GB RAM, 1TB SSD, and a 14" WUXGA display. Perfect for professionals demanding top speed and reliability. Available exclusively at NEOTECH.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 (2024) redefines excellence in business laptops, offering unparalleled performance and portability. It's equipped with the latest Ultra 7-165U vPro processor, 64GB of RAM, and a 1TB SSD, making it ideal for high-level multitasking and extensive data processing. The 14-inch WUXGA display provides crisp, clear visuals for an exceptional viewing experience, whether you're working on detailed reports, presentations, or enjoying multimedia content.
Product Description:
The Lenovo ThinkPad X1 Carbon Gen 12 is a powerhouse wrapped in a sleek, durable carbon fiber and magnesium chassis that withstands the rigors of frequent travel without compromising performance. The Ultra 7-165U vPro processor not only offers robust security features but also delivers dynamic processing power to handle demanding applications effortlessly. With 64GB of RAM, system responsiveness is exceptionally smooth, even during heavy computing tasks. The 1TB SSD offers vast storage capacity with blazing-fast speeds, enhancing productivity with quick system boot-up and file access. The 14" WUXGA display ensures vibrant colors and sharp text clarity, perfect for professionals who demand high-quality visuals.
Key Features:
- Processor: Ultra 7-165U vPro, advanced processing power with built-in security.
- Memory: 64GB RAM, for superior multitasking capabilities.
- Storage: 1TB SSD, extensive storage with rapid access speeds.
- Display: 14-inch WUXGA, offers excellent brightness and clarity.
- Portability: Ultra-slim and light, making it easy to carry without sacrificing performance.
- Build: Constructed with carbon fiber and magnesium for durability and a premium feel.
- Security: Enhanced with vPro technology, TPM 2.0, fingerprint reader, and facial recognition for robust security.
Product Quality and Performance:
The ThinkPad X1 Carbon Gen 12 is engineered for premium performance and sustainability. It adheres to several rigorous environmental standards, including Energy Star and EPEAT Gold certifications. Its battery life is optimized for extended use, making it perfect for long flights or day-long meetings without needing a recharge.
Specifications:
- Dimensions: 12.4" x 8.72" x 0.59"
- Weight: Approximately 2.49 lbs
- Operating System: Windows 11 Pro
- Battery Life: Up to 18 hours of usage on a single charge.
Purpose of Use:
Ideal for business executives, IT professionals, and anyone who needs a high-performance laptop for work that involves sensitive data, complex computing tasks, or frequent travel.
How to Use:
Utilize the Lenovo ThinkPad X1 Carbon Gen 12 for business applications, data security tasks, heavy spreadsheet work, and high-speed data analysis. Its portability also makes it excellent for presentations and business meetings.
Supported OS/Application/Industries:
Perfect for running business applications such as Microsoft Office Suite, SAP, Salesforce, and other professional software that benefits from fast processing and enhanced security features.
Benefits & Compatibility:
Offers a seamless integration with existing IT infrastructures and is compatible with numerous professional-grade peripherals thanks to its comprehensive connectivity options including USB-C, Thunderbolt 4, and more.
Warranty and FAQs:
Includes a standard three-year warranty from Lenovo, with extended options available through NEOTECH for additional coverage.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and necessary documentation, all securely packaged for safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your Lenovo ThinkPad X1 Carbon Gen 12 from NEOTECH and enjoy fast, reliable delivery across the UAE. Take advantage of our best price guarantee and unmatched customer service.
Best Price Guarantee:
NEOTECH provides the best pricing for the Lenovo ThinkPad X1 Carbon Gen 12. If you find a lower price elsewhere, we will match it to ensure you get the best value for your purchase.
After Sales Support:
Our dedicated customer service team at NEOTECH is ready to assist with any inquiries or issues, ensuring a satisfying and hassle-free purchase experience.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Lenovo ThinkPad X1 Carbon Gen 12 to help others make informed decisions and to help us enhance our services.
Stock Availability:
Please contact NEOTECH to verify the availability of the Lenovo ThinkPad X1 Carbon Gen 12 before placing your order to ensure timely delivery.
Get in Touch:
For more information on the Lenovo ThinkPad X1 Carbon Gen 12 or for assistance with your order, please contact NEOTECH’s expert customer service team. We are here to support all your technology needs.
Disclaimer:
All information about the Lenovo ThinkPad X1 Carbon Gen 12 is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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