NEOTECH
HP VICTUS 16-D1002NE GAMING Laptop - 12th Gen i7-12700H, 16GB, 1TB SSD, NVIDIA GeForce RTX 3050, 16.1" FHD
HP VICTUS 16-D1002NE GAMING Laptop - 12th Gen i7-12700H, 16GB, 1TB SSD, NVIDIA GeForce RTX 3050, 16.1" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash peak gaming performance with the HP Victus 16-D1002NE, featuring a 12th Gen Intel i7-12700H, NVIDIA GeForce RTX 3050, 16GB RAM, and a 1TB SSD. Experience stellar visuals on a 16.1" FHD display. Available now at NEOTECH.
Overview:
The HP Victus 16-D1002NE is engineered for serious gamers who demand robust performance and reliability. Powered by a 12th Generation Intel i7-12700H processor and equipped with NVIDIA GeForce RTX 3050 graphics, this laptop delivers top-tier gaming capabilities. The 16GB of RAM and 1TB SSD ensure that you have ample memory and storage for intensive gaming, multimedia tasks, and more. The 16.1-inch FHD display offers vivid visuals for an immersive gaming experience.
Product Description:
This HP Victus model is tailored for those who prioritize gaming performance. The Intel i7-12700H processor provides high-speed computing power, perfect for running demanding games and applications. The NVIDIA GeForce RTX 3050 graphics card allows for smooth gameplay and high frame rates on modern titles. The 16GB of RAM supports advanced multitasking, and the 1TB SSD offers extensive storage and rapid load times. The 16.1-inch FHD screen delivers clear and vibrant images, enhancing every gaming session.
Key Features:
- Processor: 12th Gen Intel i7-12700H, delivering powerful performance for gaming and multitasking.
- Graphics: NVIDIA GeForce RTX 3050, optimized for high-quality gaming with efficient power usage.
- Memory: 16GB RAM, perfect for running multiple applications and games without lag.
- Storage: 1TB SSD, provides plenty of space for games, software, and media files, with fast data access.
- Display: 16.1-inch FHD, offers stunning visual clarity and color accuracy for a superior viewing experience.
- Build: Robust and stylish, designed with a focus on gaming aesthetics and functionality.
- Connectivity: Comprehensive with multiple ports including USB-C, HDMI, and more, supporting a wide array of peripherals.
Product Quality and Performance:
The HP Victus 16-D1002NE is built to last, featuring a sturdy chassis designed to manage heat efficiently through enhanced cooling systems. It's tested for endurance and performance, ensuring reliability during intense gaming sessions and heavy software use.
Specifications:
- Dimensions: 14.57" x 10.24" x 0.93"
- Weight: Approximately 5.44 lbs
- Operating System: Windows 11 Home
- Battery Life: Offers several hours of gameplay or productivity on a single charge, depending on usage.
Purpose of Use:
Ideal for gamers, content creators, and tech enthusiasts looking for a powerful machine that can handle high-end gaming, content creation, and other demanding tasks.
How to Use:
Great for running the latest games at high settings, creating and editing content, and performing high-intensity computing tasks. It's also suitable for everyday use like browsing, streaming, and working on documents.
Supported OS/Application/Industries:
This laptop is versatile enough to support various operating systems and applications, including complex gaming software, professional editing tools, and typical productivity apps.
Benefits & Compatibility:
Offers excellent performance and high-speed processing, suitable for gaming and professional tasks. It supports various gaming accessories and professional tools, making it a versatile choice for both entertainment and work.
Warranty and FAQs:
Comes with a one-year standard warranty from HP, with additional coverage options available through NEOTECH for extended protection and peace of mind.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and all necessary documentation, ensuring you have everything needed to get started right out of the box.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Victus 16-D1002NE from NEOTECH and enjoy swift, reliable delivery across the UAE. Take advantage of our competitive pricing and exceptional customer service.
Best Price Guarantee:
NEOTECH guarantees the best price for the HP Victus 16-D1002NE. Find a lower price elsewhere, and we will match it to ensure you get the best deal.
After Sales Support:
Our dedicated customer service team at NEOTECH is ready to assist with any questions or issues, ensuring a satisfying purchase experience.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP Victus 16-D1002NE and encourage you to share your experiences to help others make informed decisions and to help us improve our service.
Stock Availability:
Please contact NEOTECH to confirm the availability of the HP Victus 16-D1002NE before placing your order to ensure timely delivery.
Get in Touch:
For more information on the HP Victus 16-D1002NE or for assistance with your order, please contact NEOTECH’s expert customer service team. We are here to support all your technology needs.
Disclaimer:
All information about the HP Victus 16-D1002NE is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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