NEOTECH
HP Envy 15-ES2003CA Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6'' FHD Touch X360
HP Envy 15-ES2003CA Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6'' FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the HP Envy 15-ES2003CA, featuring a 12th Gen i7-1260P, 16GB RAM, and a 1TB SSD. Its 15.6" FHD Touch X360 display offers versatility for any task—ideal for professionals seeking a powerful, flexible laptop.
Overview:
The HP Envy 15-ES2003CA is a top-tier convertible laptop designed for professionals and creatives who demand high performance and versatility. Equipped with a 12th Generation Intel i7-1260P processor, 16GB of RAM, and a 1TB SSD, this device boasts a 15.6-inch FHD touchscreen that supports 360-degree rotation, accommodating a range of uses from traditional computing to dynamic presentations.
Product Description:
The HP Envy 15-ES2003CA redefines flexibility and power in a sleek package. Powered by the Intel i7-1260P processor, this laptop handles intensive applications effortlessly, making it perfect for multitasking and demanding tasks. The 16GB of RAM enhances performance, allowing for seamless operation across multiple applications, and the 1TB SSD provides substantial storage space with fast access times. The 15.6-inch FHD touchscreen delivers vibrant visuals with responsive touch interaction, ideal for graphic design, video editing, or enjoying multimedia content. With its X360 design, you can easily convert the laptop into a tablet for drawing or note-taking, making it incredibly versatile for any professional scenario.
Key Features:
- Processor: Intel i7-1260P, powerful and efficient for high-end tasks.
- Memory: 16GB RAM, ideal for advanced multitasking.
- Storage: 1TB SSD, extensive storage with quick data retrieval.
- Display: 15.6-inch FHD Touchscreen X360, offers sharp visuals and versatile use.
- Design: Convertible with a 360-degree hinge, adapts to your needs in laptop, tent, stand, or tablet mode.
- Battery Life: Long-lasting battery to support extensive usage without constant recharging.
- Security: Enhanced security features including a fingerprint reader for secure access.
Product Quality and Performance:
Constructed with premium materials, the HP Envy 15-ES2003CA is both durable and stylish, designed to meet the needs of professional users who require reliability along with performance. It delivers powerful computing capabilities that can tackle everything from business analytics to creative design with ease.
Specifications:
- Dimensions: 14.09 x 9.06 x 0.74 inches
- Weight: 4.42 lbs
- Ports: Comprehensive connectivity with USB-C, USB-A, HDMI, SD card reader, and headphone/microphone combo.
- Operating System: Windows 11 Home, providing the latest features and a user-friendly interface.
- Connectivity: Advanced Wi-Fi and Bluetooth options for seamless networking.
Purpose of Use:
Ideal for business professionals, software developers, and creatives who need a robust machine for software development, graphic design, video editing, or other intensive tasks. Its convertible nature makes it excellent for presentations and collaborative work.
How to Use:
Utilize the HP Envy 15-ES2003CA in various modes to maximize productivity: use it as a traditional laptop for typing, a tablet for drawing or navigating, or in tent mode for presentations. Regular updates and maintenance will keep it running efficiently.
Supported OS/Application/Industries:
This laptop is well-suited for demanding applications such as Adobe Creative Suite, Autodesk, and various programming environments, supporting professionals across different sectors.
Benefits & Compatibility:
This model offers significant processing power, large storage capacity, and multitasking capabilities, suitable for handling complex and resource-intensive applications. Its compatibility with various professional peripherals enhances its functionality as a comprehensive workstation.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, which covers technical support and hardware issues. Extended warranty options are available to ensure longer protection and support.
Packaging/Weight/Dimension:
Includes the laptop, a power adapter, and essential documentation, all securely packaged. The device's slim profile and moderate weight make it ideal for mobile professionals.
Shop Today & Receive Your Delivery:
Order your HP Envy 15-ES2003CA today and benefit from fast, reliable delivery. Enjoy a seamless and secure purchase process with dedicated customer support.
Best Price Guarantee:
We offer competitive pricing on the HP Envy 15-ES2003CA. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale. We provide comprehensive after-sales support to assist with any product-related queries or issues, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP Envy 15-ES2003CA to help others make informed purchasing decisions. Your feedback is invaluable to our community and helps us improve our service and offerings.
Stock Availability:
While we aim to keep the HP Envy 15-ES2003CA in stock, availability can fluctuate. Please check our website or contact our sales team for the most current stock information.
Get in Touch:
For any questions about the HP Envy 15-ES2003CA or assistance with your purchase, please don't hesitate to contact our customer service team. We are here to help and ensure you have a satisfying shopping experience.
Disclaimer:
All information about the HP Envy 15-ES2003CA is provided for general informational purposes only. While we strive to provide accurate and up-to-date information, specifications and availability may change without notice. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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