NEOTECH
HP ENVY 13-BA0010TX Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GeForce MX350 2GB, 13.3" FHD Touch
HP ENVY 13-BA0010TX Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GeForce MX350 2GB, 13.3" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the HP ENVY 13-BA0010TX. Featuring a 10th Gen Intel Core i7 processor, 16GB RAM, NVIDIA GeForce MX350 graphics, and a responsive 13.3" FHD touchscreen. Perfect for professionals on the move.
Overview:
The HP ENVY 13-BA0010TX redefines efficiency and portability, packing robust performance in a sleek, stylish design. This laptop is an ideal choice for professionals and creatives who require a powerful tool that keeps up with their dynamic lifestyle.
Product Description:
The HP ENVY 13-BA0010TX is equipped with the 10th Generation Intel Core i7-10510U processor, delivering power and responsiveness for multitasking and demanding applications. The 16GB of RAM enhances its multitasking capabilities, while the 512GB SSD provides substantial space for your files and ensures faster system responsiveness. The NVIDIA GeForce MX350 2GB graphics offer additional power for creative software and casual gaming. Topped with a 13.3-inch Full HD touchscreen, this laptop offers vibrant visuals and intuitive interaction, perfect for editing, designing, or streaming content.
Key Features:
- CPU: Intel Core i7-10510U, perfect for high-demand applications.
- Memory: 16GB RAM, ideal for multitasking and complex software.
- Storage: 512GB SSD, offers quick boot and ample storage.
- Graphics: NVIDIA GeForce MX350 2GB, supports media creation and light gaming.
- Display: 13.3-inch FHD Touchscreen, provides sharp, vibrant visuals with touch interaction.
- Portability: Lightweight and slim, easy to carry for work or travel.
Product Quality and Performance:
The HP ENVY 13-BA0010TX is designed with a premium aluminum body that not only gives it a high-end look but also adds to its durability. It's tested rigorously to ensure it withstands day-to-day use, from intense work sessions to casual media consumption. The laptop's thermal management technology keeps it cool during extended use, ensuring optimal performance without throttling.
Specifications:
- Dimensions: 30.65 x 21.46 x 1.49 cm
- Weight: Approx. 1.3 kg
- Operating System: Windows 10 Home, upgradable to Windows 11
- Battery Life: Up to 10 hours with HP Fast Charge support.
Purpose of Use:
Perfect for business professionals, students, and creatives who need a reliable and powerful device that offers versatility through touchscreen capabilities and a portable format for both work and entertainment.
How to Use:
Utilize its touchscreen for interactive tasks such as note-taking, presentations, or creative projects. The laptop's robust configuration handles everything from business productivity software to graphic design tools with ease.
Supported Applications:
Efficiently runs a wide range of applications including Microsoft Office, Adobe Creative Suite, and other professional software essential for business and creative work.
Benefits & Compatibility:
- High-Performance Components: Ensure smooth operations even under the load of multitasking and demanding applications.
- Touchscreen Flexibility: Enhances user interaction for a more immersive and productive experience.
- Elegant Design: Combines aesthetics with functionality, fitting perfectly in a professional environment.
Warranty and FAQs:
Comes with a standard one-year warranty. Extended warranties available for purchase. Visit our website for FAQs and support resources to get the most out of your HP ENVY laptop.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy fast, reliable delivery across the UAE. Experience the blend of performance and elegance with the HP ENVY 13-BA0010TX.
Best Price Guarantee:
Get the best price for your HP ENVY 13-BA0010TX with our price match guarantee. Find it cheaper elsewhere? We'll match it!
After Sales Support:
Our dedicated customer support team is here to assist with any after-sales inquiries to ensure you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
Please share your experience with the HP ENVY 13-BA0010TX. Your feedback helps us improve and assists others in making informed decisions.
Stock Availability:
For the latest stock status of the HP ENVY 13-BA0010TX, please contact our sales team directly.
Get in Touch:
For more information or assistance with your HP ENVY 13-BA0010TX, please contact our customer service team.
Disclaimer:
All product details and specifications are provided for informational purposes only and are subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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