NEOTECH
HP ENVY 15-FE1085NR (2024) Laptop - Series 1 Ultra 5-125U, 8GB, 256GB SSD, 15.6" FHD Touch X360
HP ENVY 15-FE1085NR (2024) Laptop - Series 1 Ultra 5-125U, 8GB, 256GB SSD, 15.6" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the perfect blend of functionality and flexibility with the HP ENVY 15-FE1085NR. This 2-in-1 laptop features a Series 1 Ultra 5-125U processor, 8GB RAM, 256GB SSD, and a 15.6” FHD touch display in a convertible X360 design, crafted for dynamic professionals and creatives.
Overview:
The HP ENVY 15-FE1085NR Laptop is engineered for users seeking a blend of performance, versatility, and mobility. This convertible laptop adapts to your needs, whether it's for work, play, or creative projects, making it ideal for professionals and students alike.
Product Description:
The HP ENVY 15-FE1085NR is powered by the efficient Series 1 Ultra 5-125U processor, which provides ample power for daily tasks and light creative work. 8GB of RAM facilitates smooth multitasking, suitable for handling everyday productivity tasks with ease. The 256GB SSD offers fast storage for essential applications and files, ensuring quick system boot-up and load times. The standout feature, the 15.6-inch Full HD touchscreen, supports vibrant visuals and responsive touch interactions, further enhanced by the X360 design that allows for multiple modes of use — from traditional laptop to tablet mode. Lightweight and stylish, this laptop is perfect for those who need a versatile device on the go.
Key Features:
- CPU: Series 1 Ultra 5-125U, optimized for efficient performance.
- Memory: 8GB RAM, ideal for productivity and light multitasking.
- Storage: 256GB SSD, quick access to software and files.
- Graphics: Integrated graphics, suitable for everyday tasks and some creative applications.
- Display: 15.6-inch FHD Touch X360, adaptable for various viewing and interaction modes.
- Portability: Sleek, lightweight build for ease of transport.
Product Quality and Performance:
The HP ENVY 15-FE1085NR boasts a durable and stylish design, intended to withstand the demands of daily use while maintaining a high level of performance. Its versatile hinge allows smooth transitions between modes, ensuring reliability whether you're presenting, typing, or watching.
Specifications:
- Dimensions: 358 x 228 x 19 mm
- Weight: Approx. 2.0 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours, supporting moderate use throughout a workday.
Purpose of Use:
Ideal for students, professionals, and anyone in need of a reliable laptop for general productivity, media consumption, and basic creative tasks.
How to Use:
Utilize the X360 feature for presentations or creative tasks, adjust to tent mode for viewing media, or use as a tablet for on-the-go access.
Supported Applications:
Capable of running office applications, light photo editing tools, and streaming media services efficiently.
Benefits & Compatibility:
- Versatile Design: Switch between laptop, tablet, tent, and stand modes to suit your needs.
- Responsive Touchscreen: Enhances interaction, making it ideal for presentations and creative tasks.
- Compact and Portable: Easy to carry for those who need a device on the move.
Warranty and FAQs:
This device comes with a standard one-year warranty, with options for extended coverage available. For further support, please consult the FAQ section on our website.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP ENVY 15-FE1085NR today and enjoy our fast, reliable delivery service.
Best Price Guarantee:
We guarantee the best price for the HP ENVY 15-FE1085NR. Find it cheaper elsewhere? We’ll match the price.
After Sales Support:
Our dedicated support team is available to help with any queries or issues, ensuring a seamless experience with your new laptop.
Request for Customer Reviews and Testimonials:
Your feedback is crucial! Please share your experience with the HP ENVY 15-FE1085NR to help us improve and assist other customers.
Stock Availability:
Contact us directly to check the current stock status of the HP ENVY 15-FE1085NR before placing your order.
Get in Touch:
For more information or assistance with the HP ENVY 15-FE1085NR, please contact our customer service team.
Disclaimer:
All information about the HP ENVY 15-FE1085NR is provided for general informational purposes only and may change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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