NEOTECH
HP Chromebook 14b-CA0013DX Laptop - Intel Celeron N4020, 4GB, 32GB eMMC, 14" HD Touch X360
HP Chromebook 14b-CA0013DX Laptop - Intel Celeron N4020, 4GB, 32GB eMMC, 14" HD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock flexibility with the HP Chromebook 14b-CA0013DX featuring a 360° touch display, Intel Celeron N4020, 4GB RAM, and 32GB eMMC. Perfect for on-the-go productivity. Available now at NEOTECH!
Overview:
The HP Chromebook 14b-CA0013DX redefines versatility with its 360° hinge and touchscreen capability. Powered by an Intel Celeron N4020 processor and equipped with 4GB of RAM and 32GB eMMC, it delivers smooth performance for daily tasks and interactive media consumption on its vibrant 14-inch HD display.
Product Description:
This HP Chromebook 14b offers a convertible design that adapts to your needs, whether for work, study, or entertainment. The Intel Celeron N4020 processor ensures efficient handling of apps, while the 4GB of RAM supports effective multitasking. Store your documents and apps on the 32GB eMMC and enjoy the responsive touch interaction with the HD display. Its lightweight design and long battery life make it ideal for mobile users who need a versatile, portable device.
Key Features:
- Processor: Intel Celeron N4020 for reliable performance
- Memory: 4GB RAM for seamless multitasking
- Storage: 32GB eMMC, fast and efficient
- Display: 14-inch HD Touchscreen that flips 360°
- Versatility: Convertible design for use in laptop, tent, stand, or tablet mode
Product Quality and Performance:
The HP Chromebook 14b-CA0013DX is designed to support dynamic work and play environments, providing reliable performance in a sleek, flexible form factor. It undergoes rigorous testing to ensure durability and performance consistency, making it a smart choice for users who value reliability and adaptability in their tech tools.
Specifications:
- Processor: Intel Celeron N4020, Dual-Core
- Memory: 4GB DDR4
- Storage: 32GB eMMC
- Display: 14" HD (1366 x 768) Touchscreen
- Graphics: Integrated Intel UHD Graphics 600
- Operating System: Chrome OS
Purpose of Use:
Ideal for students and professionals who require a versatile device for browsing, document editing, and multimedia tasks. The HP Chromebook 14b is also perfect for those who appreciate the flexibility of a touchscreen with tablet-mode capabilities.
How to Use:
Power on your HP Chromebook 14b and log in with your Google account to access a suite of productivity tools and apps. Utilize the touchscreen for interactive tasks or switch to tent mode for presentations and entertainment. Keep your device updated automatically with the latest Chrome OS updates for enhanced security and performance.
Supported OS/Application/Industries:
Runs on Chrome OS, ideal for using Google apps like Docs, Sheets, and Slides. Its versatile design supports various applications, making it suitable for education, small business environments, and personal use.
Benefits & Compatibility:
- Touchscreen Flexibility: Engage more directly with your content with touch-based interactions.
- 360° Hinge: Use in multiple modes—laptop, tent, stand, or tablet.
- Portability: Lightweight design and long battery life for easy mobility.
Warranty and FAQs:
Comes with a one-year warranty for manufacturer defects. Visit NEOTECH’s customer support for more details on warranty and FAQs.
Packaging/Weight/Dimension:
Securely packaged, this device weighs approximately 1.6 kg and measures 32.57 x 21.85 x 1.78 cm, designed to be portable and easy to carry.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Chromebook 14b-CA0013DX from NEOTECH today and benefit from our prompt and reliable delivery service, ensuring you receive your device quickly and start enjoying its versatility without delay.
Best Price Guarantee:
NEOTECH ensures you receive the best price for the HP Chromebook 14b-CA0013DX in the UAE. Find a lower price elsewhere? We'll match it, providing the best value for your money.
After Sales Support:
Our committed after-sales support team is ready to assist with any inquiries or support needs you may have, ensuring a satisfying ownership experience.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP Chromebook 14b-CA0013DX. Please leave a review or testimonial sharing your experience to help others in their decision-making process.
Stock Availability:
We strive to keep a consistent stock of the HP Chromebook 14b-CA0013DX, but availability may fluctuate. Contact us for current stock status before placing your order, especially if it's urgent.
Get in Touch:
For more details on the HP Chromebook 14b-CA0013DX or any other inquiries, please contact our customer service team. We're here to provide expert advice and support.
Disclaimer:
All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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