NEO Digital
Zhiyun Smooth Q3 Smartphone Gimbal - Single Handgrip, 3 Axis, Bluetooth, Gray
Zhiyun Smooth Q3 Smartphone Gimbal - Single Handgrip, 3 Axis, Bluetooth, Gray
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master mobile filmmaking with the Zhiyun Smooth Q3 Smartphone Gimbal. Featuring a 3-axis stabilization system, Bluetooth connectivity, and a sleek, gray design. Ideal for content creators looking to produce smooth, cinematic videos. Shop now and transform your storytelling!
Overview:
The Zhiyun Smooth Q3 Smartphone Gimbal is designed for content creators and videographers who demand smooth, cinematic footage from their smartphones. This lightweight, portable gimbal stabilizes your shots, making it perfect for vlogs, live streaming, and everyday video capture.
Product Description:
The Zhiyun Smooth Q3 enhances your smartphone videography with its 3-axis stabilization, ensuring smooth, shake-free recordings. This gimbal features a single handgrip for comfortable operation over extended periods and Bluetooth functionality for easy connectivity and control. Its compact design and stylish gray finish make it an attractive, functional tool for any content creator on the go.
Key Features:
- Stabilization: Advanced 3-axis system minimizes shakes and jitters for smooth, professional-looking footage.
- Connectivity: Bluetooth enabled for seamless interaction with your smartphone.
- Design: Ergonomic single handgrip makes it easy to use, even during extended filming sessions.
- Color: Comes in a sleek, modern gray that pairs well with any device.
- Portability: Lightweight and compact, ideal for travel and on-the-go shooting.
Product Quality and Performance:
Constructed with durable materials, the Zhiyun Smooth Q3 is built to last and withstand the demands of frequent use. Its reliable stabilization technology ensures high-quality results, making it a trusted tool for filmmakers and content creators alike.
Specifications:
- Dimensions: 11.8 x 4.1 x 4.1 inches
- Weight: Approximately 1.8 lbs
- Battery Life: Offers extended use on a single charge, perfect for day trips and long shooting sessions.
- Color: Gray
Purpose of Use:
Ideal for YouTube creators, social media influencers, and anyone interested in enhancing their video content with smooth, cinematic motion. It's also great for capturing events, adventures, and family moments with professional-quality stabilization.
How to Use:
To get started with the Zhiyun Smooth Q3, charge the device, mount your smartphone securely, connect via Bluetooth, and adjust settings using the intuitive controls. Begin filming with enhanced stability and precision.
Supported Industries/Applications:
- Content Creation: Enhance the production quality of vlogs, YouTube videos, and social media posts.
- Live Events: Capture smooth, clear video at weddings, concerts, or sports events.
- Travel Videography: Document your travels with stable, cinematic footage.
Benefits & Compatibility:
The Smooth Q3 offers a significant upgrade in video quality for smartphone users, with easy compatibility and no need for additional heavy equipment. Its user-friendly design ensures that even beginners can achieve professional results.
Warranty and FAQs:
Comes with a standard manufacturer's warranty, ensuring peace of mind and reliability in its performance and build quality.
Packaging/Weight/Dimension:
Includes the Zhiyun Smooth Q3 gimbal, USB charging cable, wrist strap, and a quick start guide, all packed securely for safe transportation.
Shop Today & Receive Your Delivery:
Order your Zhiyun Smooth Q3 today and benefit from our efficient delivery services. Start creating stunning, stabilized video content right away.
Best Price Guarantee:
We offer competitive pricing on our gimbal range. If you find the Zhiyun Smooth Q3 for less elsewhere, we promise to match the price.
After Sales Support:
Our customer service team is available to help with any setup or usage questions, ensuring you can fully utilize your new gimbal.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Zhiyun Smooth Q3 to help us improve and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Zhiyun Smooth Q3 before placing your order. We strive to maintain accurate and up-to-date inventory information.
Get in Touch:
For more information about the Zhiyun Smooth Q3 or other inquiries, please contact our customer service team. We are here to assist with all your videography needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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