NEO Digital
Zhiyun Smooth Q3 Combo Smartphone Gimbal - Single Handgrip, 3 Axis, Gray
Zhiyun Smooth Q3 Combo Smartphone Gimbal - Single Handgrip, 3 Axis, Gray
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock professional filming capabilities with the Zhiyun Smooth Q3 Combo Smartphone Gimbal. Features a 3-axis stabilization, single handgrip design, in sleek gray. Ideal for content creators looking to elevate their video quality effortlessly. Shop now for precision and ease!
Overview:
The Zhiyun Smooth Q3 Combo Smartphone Gimbal is tailored for vloggers, content creators, and hobbyist filmmakers seeking a portable, effective solution for enhancing their mobile videography with smooth, stabilized footage.
Product Description:
The Zhiyun Smooth Q3 offers superior stabilization with its 3-axis system, designed to counteract unwanted movements and shakes during filming. This combo version includes additional accessories to maximize your shooting potential. The single handgrip design is ergonomic and comfortable, making it easy to capture extended sessions. The sleek gray finish not only looks professional but is also practical, resisting wear and tear during outdoor shoots or travel.
Key Features:
- Stabilization: 3-axis gimbal stabilizes vertical, horizontal, and rotational motion for seamless footage.
- Design: Compact, single handgrip setup for easy one-handed operation.
- Color: Stylish gray that complements any smartphone.
- Connectivity: Bluetooth-enabled for quick pairing and control.
- Combo Accessories: Includes essential extras such as a tripod, carrying case, and more.
Product Quality and Performance:
Built with high-quality materials, the Zhiyun Smooth Q3 is durable and reliable for everyday use. Its stabilization technology ensures professional-looking results, making it a favorite among mobile videographers.
Specifications:
- Dimensions: 11.8 x 4.1 x 4.1 inches
- Weight: Approximately 1.8 lbs
- Battery Life: Long-lasting battery for extended shooting sessions
- Color: Gray
Purpose of Use:
Perfect for YouTubers, social media influencers, and anyone interested in creating high-quality video content with their smartphones. Its ease of use makes it suitable for both beginners and seasoned videographers.
How to Use:
Charge the gimbal, attach your smartphone, connect via Bluetooth, and use the Zhiyun app to control settings and start filming. The single handgrip design allows for intuitive operation, making it easy to shoot with one hand.
Supported Industries/Applications:
- Content Creation: Ideal for making vlogs, YouTube videos, and social media posts.
- Event Coverage: Capture smooth footage at weddings, concerts, or family gatherings.
- Travel Videography: Great for documenting travel experiences with cinematic flair.
Benefits & Compatibility:
The Smooth Q3 enhances mobile videos by providing stability that can dramatically improve the visual quality of your content. Compatible with most smartphones, it's a versatile tool for various creative projects.
Warranty and FAQs:
Includes a manufacturer's warranty that covers defects and malfunctions, ensuring peace of mind.
Packaging/Weight/Dimension:
Comes with the Zhiyun Smooth Q3 gimbal, tripod, carrying case, charging cable, and quick start guide. Everything is securely packed to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery:
Order your Zhiyun Smooth Q3 Combo today and benefit from our fast and reliable delivery service. Start creating smooth, cinematic content as soon as it arrives.
Best Price Guarantee:
We offer competitive pricing on our gimbal range. If you find the Zhiyun Smooth Q3 Combo for less elsewhere, we promise to match the price.
After Sales Support:
Our customer service team is available to assist with any setup or operational questions, ensuring you can maximize the use of your new gimbal.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Zhiyun Smooth Q3 to help us improve and assist other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Zhiyun Smooth Q3 Combo before placing your order. We aim to keep our inventory accurate and up-to-date.
Get in Touch:
For more information about the Zhiyun Smooth Q3 or other inquiries, please contact our customer service team. We are here to support all your videography needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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