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NEO Digital

MSI KATANA 15 B13VFK Gaming Laptop - 13th Gen i7-13620H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD

MSI KATANA 15 B13VFK Gaming Laptop - 13th Gen i7-13620H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD

Dhs. 0.00 AED
Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Dominate your gaming sessions with the MSI Katana 15 B13VFK, powered by a 13th Gen Intel i7 and NVIDIA RTX 4060. Experience cutting-edge performance and crisp visuals on a 15.6-inch FHD display. Ready for action? Overview The MSI Katana 15 B13VFK Gaming Laptop is engineered for serious gamers who demand top-tier performance and reliability. It features the latest 13th Gen Intel i7-13620H processor and an NVIDIA GeForce RTX 4060 graphics card, delivering exceptional power and speed. The 15.6-inch Full HD display ensures vivid and immersive visuals, perfect for high-stakes gaming. Product Description Unleash the full potential of your gaming with the MSI Katana 15 B13VFK. This laptop is equipped with 16GB of RAM and a 512GB SSD, providing ample space and speed for all your games and applications. The NVIDIA GeForce RTX 4060 8GB GPU delivers stunning graphics and smooth frame rates, even during intense gaming sessions. The sleek design, combined with a 15.6-inch FHD display, offers both style and substance, making it a formidable choice for gamers on the go. Key Features Processor: 13th Gen Intel Core i7-13620H, optimized for gaming and multitasking. Graphics Card: NVIDIA GeForce RTX 4060 8GB, capable of running the latest games at high settings. Display: 15.6-inch FHD (1920x1080), providing clear and detailed visuals. Memory: 16GB DDR4 RAM, for smooth performance in games and multitasking. Storage: 512GB SSD, offering quick load times and ample storage space. Design: Modern aesthetics with a focus on gaming ergonomics and portability. Connectivity: Comprehensive options including HDMI, USB-C, and more for peripherals and displays. Product Quality and Performance The MSI Katana 15 B13VFK is built to withstand the demands of serious gaming. It features a robust cooling system to maintain optimal performance and stability during extended gaming sessions. Its build quality is designed to handle the rigors of both travel and intense gaming environments. Specifications CPU: Intel Core i7-13620H GPU: NVIDIA GeForce RTX 4060 8GB Display: 15.6" Full HD (1920x1080) Memory: 16GB DDR4 Storage: 512GB NVMe SSD Ports: HDMI, USB-C, USB 3.2, Ethernet, audio jack Operating System: Windows 11 Home Dimensions: Sleek and portable for easy transport Weight: Lightweight design for mobility Purpose of Use Designed for gamers who need high performance on the move, the MSI Katana 15 B13VFK is also suitable for professionals who require a powerful machine for graphic design, video editing, and other resource-intensive applications. How to Use To get started with your MSI Katana 15 B13VFK, power it up and complete the initial Windows 11 setup. Connect to the internet, download the latest drivers and updates, and install your preferred gaming software. Adjust the settings in the NVIDIA Control Panel to optimize your gaming experience. Supported OS/Application/Industries This laptop supports all major operating systems and is ideal for demanding applications such as gaming, multimedia creation, and software development. Benefits & Compatibility High-End Graphics and Processing: Ensures top-notch performance for gaming and professional applications. Fast Storage and Memory: Enhances overall system speed and responsiveness, ideal for quick access to data and smooth multitasking. Full HD Display: Offers excellent visual clarity and detail for an immersive gaming experience. Warranty and FAQs The MSI Katana 15 B13VFK comes with a manufacturer's warranty that includes support for defects and certain technical issues. For detailed warranty information and helpful FAQs, please visit our support page or contact our customer service directly. Packaging/Weight/Dimension Packaging: Securely packed to ensure it arrives in pristine condition. Weight: Designed for easy portability without compromising on screen size or performance. Dimensions: Compact and sleek, ideal for gamers and professionals alike. Shop Today & Receive Your Delivery Across Regions! Order the MSI Katana 15 B13VFK today and enjoy fast, reliable delivery. Step up your gaming with a laptop designed to perform at the highest levels. Best Price Guarantee We offer competitive pricing on the MSI Katana 15 B13VFK with a best price guarantee. Find a lower price elsewhere? We'll match it to ensure you receive the best value for your purchase. After Sales Support Our customer service team is available to assist with any setup or performance questions about your new MSI laptop. Contact us for expert advice and support. Request for Customer Reviews and Testimonials We encourage you to share your experience with the MSI Katana 15 B13VFK to help us improve our products and assist other customers in making informed decisions. Stock Availability Please contact us directly to check the availability of the MSI Katana 15 B13VFK. We aim to maintain ample stock to meet your needs promptly. Get in Touch For more detailed information about the MSI Katana 15 B13VFK or any other inquiries, please contact our expert support team. We are committed to providing you with the best service and support. Disclaimer All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure accuracy and complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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