NEO Digital
MSI KATANA Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD
MSI KATANA Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4060 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your games with the MSI KATANA Gaming Laptop, powered by a 13th Gen Intel i9-13900H, NVIDIA GeForce RTX 4060, and a 15.6-inch FHD display. Engineered for peak performance and portability.
Overview
The MSI KATANA Gaming Laptop is tailored for hardcore gamers and professionals who demand top-tier performance and mobility. Featuring the cutting-edge 13th Gen Intel i9-13900H processor and NVIDIA GeForce RTX 4060 graphics, this laptop is designed to handle intense gaming sessions and demanding applications with ease. The 15.6-inch FHD display offers vivid visuals and sharp details, perfect for both gaming and productivity.
Product Description
Experience ultimate performance with the MSI KATANA. This gaming powerhouse integrates the latest Intel i9 processor and NVIDIA RTX 4060 graphics, ensuring smooth gameplay and efficient multitasking. With 32GB of RAM and a 1TB SSD, it delivers ample memory and fast load times. The FHD screen provides crisp, clear imagery, while the advanced cooling system ensures optimal performance without overheating. Its sleek design and lightweight build make it an excellent choice for gamers on the go.
Key Features
- Processor: 13th Gen Intel Core i9-13900H, for high-end gaming and multitasking.
- Graphics Card: NVIDIA GeForce RTX 4060 8GB, perfect for running the latest games and software.
- Memory: 32GB RAM, facilitating smooth gameplay and extensive multitasking.
- Storage: 1TB SSD, offering quick boot and load times plus ample storage space.
- Display: 15.6-inch FHD (1920x1080), ensuring sharp and immersive visuals.
- Portability: Slim and lightweight design, ideal for gaming anywhere.
Product Quality and Performance
The MSI KATANA is constructed with durability in mind, featuring a robust build to withstand the rigors of daily use. Its high-performance components are optimized for efficiency, with a cooling system designed to keep the hardware cool during prolonged gaming sessions. The laptop's design balances aesthetics and functionality, making it both a powerful and attractive device for any gamer or professional.
Specifications
- CPU: Intel Core i9-13900H
- GPU: NVIDIA GeForce RTX 4060 8GB
- Display: 15.6" Full HD (1920x1080)
- Memory: 32GB DDR4
- Storage: 1TB NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, Ethernet, headphone/mic combo
- Operating System: Windows 11 Home
- Dimensions: Compact and travel-friendly
- Weight: Designed for portability without compromising on screen size or performance.
Purpose of Use
This laptop is ideal for professional gamers, streamers, and content creators who need a powerful machine that can be easily transported. It's also suitable for business professionals and students who require a capable device for high-performance computing tasks.
How to Use
To start using the MSI KATANA, power it on and complete the initial Windows setup. Connect to the internet to download the latest drivers and updates for the GPU and other components. Adjust the NVIDIA settings for optimal gaming performance. For the best experience, monitor the laptop’s cooling features regularly to maintain peak performance.
Supported OS/Application
Compatible with Windows 11, this laptop supports a wide range of gaming and professional applications, benefiting from the powerful CPU and GPU architecture for enhanced graphics and processing capabilities.
Benefits & Compatibility
- Advanced Graphics and Processing Power: Ensures top-level performance for gaming and professional use.
- High-Resolution Display: Provides clear and detailed visuals for gaming and multimedia tasks.
- Robust Build and Elegant Design: Offers durability and a stylish look that stands out in any setting.
Warranty and FAQs
Includes a manufacturer’s warranty covering defects and performance issues. Visit our website or contact customer support for detailed warranty information and FAQs.
Packaging/Weight/Dimension
- Packaging: Securely packaged to ensure protection during shipping.
- Weight: Lightweight enough for easy mobility.
- Dimensions: Sleek dimensions that make it easy to carry and set up anywhere.
Shop Today & Receive Your Delivery
Order your MSI KATANA Gaming Laptop today to enjoy fast, reliable delivery. Prepare for an unparalleled gaming experience with a laptop built for the demands of modern gameplay.
Best Price Guarantee
We monitor the market to ensure our prices are competitive. If you find a lower price elsewhere, we will match it to ensure you get the best deal possible.
After Sales Support
Our dedicated customer service team is ready to assist with any setup or performance issues. Contact us for expert help and guidance.
Request for Customer Reviews and Testimonials
Your feedback is important to us. Please share your experience with the MSI KATANA to help us improve our products and assist other customers in making informed decisions.
Stock Availability
While we strive to maintain stock, availability can vary. Please contact us directly to verify the current stock status and estimated delivery times.
Get in Touch
For any questions or concerns regarding our products, feel free to contact our expert team. We're here to help you get the most out of your MSI gaming laptop.
Disclaimer
All content is provided for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction with product specifications and performance
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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