NEO Digital
MSI MODERN 15 B13M Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 15.6" WUXGA
MSI MODERN 15 B13M Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 15.6" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover efficiency with the MSI Modern 15 B13M Laptop. Features 13th Gen i7, 16GB RAM, and 1TB SSD for peak performance. Shop now for the ultimate computing experience!
Overview
Experience next-level computing with the MSI Modern 15 B13M Laptop. Engineered for professionals and tech enthusiasts, this laptop combines a 13th Gen Intel i7 processor with 16GB of RAM to handle complex tasks effortlessly. Its sleek, portable design and 15.6-inch WUXGA display not only offer superior visuals but also enhance productivity on the go.
Product Description
The MSI Modern 15 B13M is designed to deliver outstanding performance and portability. It features a powerful 13th Gen Intel i7-1355U processor, 16GB of memory, and a 1TB SSD that ensures quick boot times and ample storage. The 15.6-inch WUXGA display provides crisp, clear images, while the lightweight chassis makes it ideal for mobile professionals. Additionally, it supports a wide range of connectivity options including USB-C, HDMI, and more, making it versatile for various multimedia and professional uses.
Key Features
- Powerful Performance: 13th Gen Intel i7-1355U processor and 16GB RAM.
- Ample Storage: 1TB SSD for fast response times and extensive storage.
- Stunning Display: 15.6-inch WUXGA screen offers vivid visuals and clarity.
- Lightweight Design: Ideal for on-the-go use without compromising on power.
- Connectivity Options: Includes USB-C, HDMI, and more for versatile connectivity.
Product Quality and Performance
The MSI Modern 15 B13M Laptop sets a new standard for performance and reliability. It meets rigorous durability tests to ensure resilience against everyday wear and tear, providing a reliable companion for both work and leisure. With customer testimonials highlighting its speed and efficiency, this laptop proves to be a top choice for those who value performance and quality.
Specifications
- Processor: 13th Gen Intel i7-1355U
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 15.6-inch WUXGA (1920x1200)
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours
- Weight: 1.6 kg
- Dimensions: 356.8 x 233.7 x 15.9 mm
Purpose of Use
The MSI Modern 15 B13M is perfect for professionals who need a powerful, portable device for multimedia projects, data analysis, and continuous multitasking. Its robust processing power and high-definition display also make it suitable for casual gaming and streaming.
How to Use
Maximize your MSI Modern 15 B13M Laptop's performance by leveraging its advanced features. Regularly update the operating system and drivers to ensure compatibility and peak performance. Utilize the MSI Center software to customize user settings for optimized productivity.
Supported OS/Application/Industries
This laptop is ideal for software developers, graphic designers, and content creators who rely on advanced applications like Adobe Photoshop, AutoCAD, and Microsoft Visual Studio. Its compatibility with Windows 11 enhances user experience through intuitive navigation and increased security.
Benefits & Compatibility
- Efficient Multi-tasking: Seamlessly run multiple applications with 16GB RAM.
- High Compatibility: Works with most professional and creative software.
- Energy Efficient: Optimized battery use extends operational times.
- Cost Savings: Durable design reduces the need for frequent replacements.
Warranty and FAQs
Enjoy a 1-year warranty that covers hardware malfunctions and software issues, ensuring peace of mind. Visit our FAQ section for quick answers to common queries regarding setup, features, and system updates.
Packaging/Weight/Dimension
Your MSI Modern 15 B13M Laptop comes in secure, eco-friendly packaging. The box includes the laptop, a power adapter, and a user manual. The packaging is designed to ensure that your product arrives safely and without damage.
Shop Today & Receive Your Delivery Across the UAE!
Order your MSI Modern 15 B13M today and enjoy swift delivery across the UAE. Benefit from our reliable service and get your new laptop right to your doorstep with full security and speed.
Best Price Guarantee
We offer the MSI Modern 15 B13M at the best price available. If you find it cheaper elsewhere, we will match the price, ensuring you always get the best deal with us.
After Sales Support
Our dedicated support team is here to assist you with any post-purchase inquiries. Reach out to us for any troubleshooting or help needed with your MSI Modern 15 B13M.
Request for Customer Reviews and Testimonials
We value your feedback! Please leave a review sharing your experience with the MSI Modern 15 B13M. Your insights help us improve and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm stock availability. The MSI Modern 15 B13M may be available within 10-15 working days after your order confirmation. We recommend verifying availability to ensure timely delivery of your new laptop.
Get in Touch
For more information on the MSI Modern 15 B13M Laptop or assistance with your order, please contact our customer service team. We're here to ensure you get the best experience with your new laptop.
Disclaimer
Please note that product specifications and availability are subject to change without notice. All promotional images are for illustrative purposes only and may differ from the actual product. For the most accurate information, please check product details on our website or contact our customer service
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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