NEO Digital
MSI PRESTIGE 13 EVO Laptop - 12th Gen i5-1240P, 16GB, 512GB SSD, 13.3" WUXGA
MSI PRESTIGE 13 EVO Laptop - 12th Gen i5-1240P, 16GB, 512GB SSD, 13.3" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve peak productivity with the MSI Prestige 13 EVO, powered by a 12th Gen i5, 16GB RAM, and a 512GB SSD. Discover the perfect blend of performance and portability on a 13.3" WUXGA display.
Overview
The MSI Prestige 13 EVO is designed for professionals and creatives who need a portable laptop that doesn't compromise on performance. Featuring a 12th Gen Intel i5-1240P processor, 16GB of RAM, and a 512GB SSD, it provides ample power for multitasking and productivity tasks. The 13.3-inch WUXGA display offers excellent clarity and detail, ideal for both work and entertainment.
Product Description
Step up your productivity game with the MSI Prestige 13 EVO. This laptop is equipped with the efficient Intel i5-1240P processor, making it perfect for handling business applications, content creation, and everyday tasks. The 16GB of RAM ensures smooth multitasking, while the 512GB SSD offers quick access to all your files and programs. The 13.3-inch WUXGA display not only delivers vibrant visuals but also features anti-glare technology for comfortable viewing in various lighting conditions. Compact and lightweight, the Prestige 13 EVO is built to accompany you anywhere, ensuring you stay productive on the go.
Key Features
- Efficient Processing: 12th Gen Intel i5-1240P CPU for robust performance in a compact form.
- High-Speed RAM and Storage: 16GB RAM and a 512GB SSD for rapid boot times and ample storage.
- Sharp Display: 13.3-inch WUXGA (1920x1200) screen provides crisp visuals with a wide viewing angle.
- Portable Design: Ultra-slim and light, making it easy to carry without sacrificing performance.
- Sustainable: Certified by Intel Evo platform, ensuring it meets high standards of responsiveness, battery life, and instant wake.
Product Quality and Performance
The MSI Prestige 13 EVO is crafted with a premium aluminum chassis that not only looks stylish but also offers durability. It features a high-performance cooling system to keep the laptop running efficiently, ensuring peak performance even during extended use. The laptop is tested to meet rigorous reliability standards, making it a dependable choice for busy professionals and creatives.
Specifications
- Processor: Intel Core i5-1240P
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.3-inch WUXGA (1920x1200)
- Operating System: Windows 11 Home
- Battery Life: Up to 15 hours
- Weight: 1.29 kg
- Dimensions: 306 x 209 x 15.9 mm
Purpose of Use
Ideal for business professionals, writers, and creatives who need a reliable laptop for document handling, presentation creation, photo editing, and light video production. Its lightweight design also makes it perfect for students and frequent travelers.
How to Use
Optimize your workflow by taking advantage of Windows 11 features and MSI’s exclusive software suite designed to enhance productivity. Regularly update your system and applications to maintain security and performance levels.
Supported OS/Application/Industries
This laptop is suitable for a wide range of applications, from office productivity suites like Microsoft Office to creative software like Adobe Photoshop. It’s particularly beneficial in industries that value mobility, such as journalism, travel, and consulting.
Benefits & Compatibility
- Enhanced Productivity: Quick processing capabilities allow for efficient multitasking and swift handling of complex software.
- Visual Comfort: The WUXGA display offers a comfortable viewing experience for long work sessions.
- Travel-friendly: Lightweight and compact, with a long battery life ideal for working on the move.
Warranty and FAQs
Includes a 1-year warranty covering manufacturing defects. For additional support and troubleshooting tips, please consult our FAQ section or contact customer support.
Packaging/Weight/Dimension
Packaged responsibly, the MSI Prestige 13 EVO includes the laptop, power adapter, and all necessary documentation, ensuring a safe and eco-friendly delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your MSI Prestige 13 EVO today for fast, reliable delivery throughout the UAE. Stay ahead of the curve with a laptop designed for modern professionals.
Best Price Guarantee
We offer the MSI Prestige 13 EVO at the best price. If you find a lower price elsewhere, we'll match it. Shop with confidence knowing you're getting the best deal possible.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries, providing comprehensive service to ensure your satisfaction with the MSI Prestige 13 EVO.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the MSI Prestige 13 EVO to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the MSI Prestige 13 EVO. Stock levels can vary, and confirming availability helps ensure prompt delivery.
Get in Touch
For more information on the MSI Prestige 13 EVO or for assistance with your purchase, please contact our customer service. We are here to provide detailed support and ensure you make the most of your investment.
Disclaimer
Specifications and availability for the MSI Prestige 13 EVO are subject to change without notice. Always confirm details with our sales team before making a purchase. Images are for illustrative purposes only and may not depict the actual product accurately. Verify all product details with customer service to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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