NEO Digital
MSI KATANA 15 Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
MSI KATANA 15 Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the gaming world with the MSI Katana 15, featuring a 13th Gen i9, NVIDIA RTX 4070, 32GB RAM, and a 1TB SSD. Experience next-level gaming on a 15.6" FHD display.
Overview
The MSI Katana 15 is a powerhouse gaming laptop designed for gamers and professionals who demand high performance and reliability. It comes equipped with a 13th Gen Intel i9-13900H processor, NVIDIA GeForce RTX 4070, 32GB of RAM, and a 1TB SSD, housed in a sleek chassis with a 15.6-inch FHD display, making it perfect for high-stakes gaming and intensive multitasking.
Product Description
Elevate your gaming experience with the MSI Katana 15. This laptop features the powerful Intel i9-13900H processor and the cutting-edge NVIDIA GeForce RTX 4070 graphics card, ensuring ultra-smooth performance and breathtaking graphics. With 32GB of RAM, it offers exceptional multitasking capabilities, and the 1TB SSD provides ample storage and swift load times. The 15.6-inch FHD display delivers vibrant visuals with precise detail, enhancing your gaming, streaming, and creative work.
Key Features
- Advanced Processor: 13th Gen Intel i9-13900H for high-speed processing and superior multitasking.
- Powerful Graphics: NVIDIA GeForce RTX 4070 8GB for stunning visual fidelity and smooth gameplay.
- Ample Memory and Storage: 32GB RAM and 1TB SSD for efficient data handling and expansive storage.
- Full HD Display: 15.6-inch FHD screen offers sharp, clear images for an immersive gaming experience.
- Sleek Design: Modern aesthetics, robust build, and designed for portability.
Product Quality and Performance
The MSI Katana 15 is built to last, with a focus on durability and sustained performance. It features a robust cooling system that efficiently manages heat, ensuring optimal performance during prolonged gaming sessions. The laptop's design combines functionality with style, making it both a high-performer and a visual standout.
Specifications
- Processor: Intel Core i9-13900H
- Graphics: NVIDIA GeForce RTX 4070 8GB
- Memory: 32GB RAM
- Storage: 1TB SSD
- Display: 15.6-inch FHD (1920x1080)
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Weight: 2.3 kg
- Dimensions: 359 x 259 x 24.9 mm
Purpose of Use
Perfect for professional gamers, streamers, and content creators who need a high-performance machine that can handle the latest games, video editing software, and other resource-intensive applications without compromise.
How to Use
To achieve the best performance from your MSI Katana 15, ensure that you regularly update your system and drivers through the MSI support site. Customize your gaming experience with MSI Center software, which allows you to adjust system modes and settings to suit your gaming preferences.
Supported OS/Application/Industries
This laptop is ideally suited for demanding applications in gaming, graphic design, video production, and software development, supporting a wide range of professional and entertainment needs.
Benefits & Compatibility
- Top-Tier Gaming Experience: Provides smooth, detailed gameplay at high settings.
- Multitasking Mastery: Capable of running multiple applications simultaneously without slowdown.
- Visual Excellence: High-resolution display ideal for creative tasks and media consumption.
Warranty and FAQs
Includes a 1-year warranty covering manufacturing defects and technical issues. For more detailed support and troubleshooting, visit our FAQ section or contact customer support directly.
Packaging/Weight/Dimension
The MSI Katana 15 is shipped in eco-friendly packaging that includes the laptop, a power adapter, and all necessary documentation, ensuring safe and responsible delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the MSI Katana 15 today and benefit from fast, reliable delivery across the UAE. Enhance your gaming and professional capabilities with a laptop designed to push the limits of performance.
Best Price Guarantee
We offer the MSI Katana 15 at the most competitive prices. If you find a lower price elsewhere, we'll match it. Shop with confidence knowing you're getting the best deal possible.
After Sales Support
Our dedicated support team is available to assist with any questions or issues after your purchase, providing comprehensive service to ensure your satisfaction with your new gaming laptop.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the MSI Katana 15 to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the MSI Katana 15. Ensuring availability helps avoid delays and ensures prompt delivery.
Get in Touch
For more information on the MSI Katana 15 or for assistance with your purchase, please contact our customer service. We are committed to providing detailed support and ensuring you make the most of your investment.
Disclaimer
Specifications and availability for the MSI Katana 15 are subject to change without notice. Always confirm details with our sales team before making a purchase. Images are for illustrative purposes only and may not fully represent the actual product. Verify all product details with customer service to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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