NEO Digital
Microsoft Surface Studio Laptop - 11th Gen i7-11370H, 16GB, 512GB SSD, NVIDIA GeForce RTX 3050 Ti 4GB, 14.4" Touch X360
Microsoft Surface Studio Laptop - 11th Gen i7-11370H, 16GB, 512GB SSD, NVIDIA GeForce RTX 3050 Ti 4GB, 14.4" Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Microsoft Surface Studio Laptop's ultimate performance with an 11th Gen i7-11370H, NVIDIA GeForce RTX 3050 Ti, 16GB RAM, 512GB SSD, and a versatile 14.4" Touch X360 display. Designed for creatives and professionals alike.
Overview:
The Microsoft Surface Studio Laptop is crafted for power users such as creative professionals, gamers, and technical experts who require top-notch performance, advanced graphics, and versatility. This model features an 11th Generation Intel Core i7-11370H processor, NVIDIA GeForce RTX 3050 Ti graphics, 16GB of RAM, and a 512GB SSD. The 14.4-inch touch screen with X360 capabilities offers flexible viewing angles and superior interactive experience, making it perfect for drawing, designing, and high-end gaming.
Product Description:
This Surface Studio Laptop integrates high-performance components and innovative design, making it a powerhouse for intensive tasks. The Intel Core i7-11370H processor provides robust speed for complex computations, while the NVIDIA GeForce RTX 3050 Ti graphics card delivers exceptional visual performance for professional creative software, 3D modeling, and modern gaming. The 16GB of RAM and 512GB SSD facilitate smooth multitasking and ample storage for large files. The 14.4-inch Touch X360 display enhances functionality with its convertible design, offering a tablet mode for direct interaction with creative tasks.
Key Features:
- Advanced Processor: 11th Gen Intel Core i7-11370H for high-speed processing and multitasking.
- Powerful Graphics: NVIDIA GeForce RTX 3050 Ti, ideal for graphics-intensive applications and gaming.
- Versatile Display: 14.4-inch Touch X360 display allows for multiple viewing modes, enhancing creativity and productivity.
- Robust Memory and Storage: 16GB RAM and a 512GB SSD for efficient data handling and storage.
- Sleek Design: Elegant, slim build that does not compromise on power or functionality.
- Windows 11 Compatibility: Runs the latest Windows operating system for maximum compatibility with a wide range of applications.
Product Quality and Performance:
Constructed with premium materials, the Surface Studio Laptop is built to endure the demands of heavy usage while maintaining a stylish appearance. Its thermal management system ensures it remains cool during extended use, providing stability and enhancing performance longevity.
Specifications:
- Processor: Intel Core i7-11370H
- Graphics: NVIDIA GeForce RTX 3050 Ti 4GB
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 14.4-inch Touch X360 (convertible)
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, multiple USB ports, including USB-C
Purpose of Use:
Ideal for professionals in graphic design, video production, architecture, and other fields that require graphical precision and processing power. It's also suitable for high-level gaming and multimedia entertainment.
How to Use:
Leverage the Surface Studio Laptop for complex software applications, utilize the touch screen for direct interaction with creative projects, and switch between laptop and tablet modes to suit your working style and presentation needs.
Supported OS/Application/Industries:
This laptop supports high-end software required in various industries including graphic design, video editing, architecture, software development, and gaming. It is compatible with professional tools such as Adobe Creative Suite, AutoCAD, and modern game engines.
Benefits & Compatibility:
- High Performance: Meets the needs of the most demanding applications and workflows.
- Creative Flexibility: The Touch X360 screen supports creative processes with hands-on control.
- Portable Design: Combines the functionality of a desktop with the portability of a laptop.
Warranty and FAQs:
Includes a standard one-year warranty covering technical defects and hardware failures. Comprehensive FAQs and customer support are available to assist with setup, troubleshooting, or software issues.
Packaging/Weight/Dimension:
The laptop is securely packaged to ensure safe delivery, designed to be lightweight and portable without sacrificing screen size or performance capabilities.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Studio Laptop today to enjoy fast, reliable delivery. Experience unparalleled performance and versatility with a device that's engineered to inspire and endure.
Best Price Guarantee:
We offer competitive pricing on the Surface Studio Laptop. If you find a lower price elsewhere, we will match it, ensuring you get the best deal available.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. Whether you need help with setup, troubleshooting, or optimizing your device, our team is here to assist.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Surface Studio Laptop to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Studio Laptop. We strive to keep our inventory accurate and up-to-date to meet your needs promptly.
Get in Touch:
For any inquiries about the Microsoft Surface Studio Laptop or for further assistance, please contact our customer service. Our experts are ready to help you with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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