NEO Digital
MICROSOFT ZDW-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 16GB, 512GB SSD, 13" FHD+ Touch (Platinum)
MICROSOFT ZDW-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 16GB, 512GB SSD, 13" FHD+ Touch (Platinum)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Microsoft Surface Pro 10 (2024), model ZDW-00001. Featuring a Series 1 Ultra 7-165U, 16GB RAM, 512GB SSD, and a 13" FHD+ touch display in a sleek platinum finish. Designed for professionals who demand excellence and style.
Overview:
The Microsoft Surface Pro 10 (2024), model ZDW-00001, blends high performance with aesthetic appeal, ideal for professionals who need power and style. It sports a Series 1 Ultra 7-165U processor, 16GB of RAM, and a 512GB SSD, all behind a 13-inch FHD+ touch display that offers crisp visuals and responsive touch interaction. This model comes in a refined platinum finish that underscores its premium design.
Product Description:
The Surface Pro 10 offers top-tier performance through its Series 1 Ultra 7-165U processor, designed to handle intensive applications effortlessly. The 16GB of RAM ensures smooth multitasking, and the 512GB SSD provides ample storage for important files and fast system operation. The 13-inch FHD+ touch display delivers superior clarity and vibrant colors for an exceptional viewing and interaction experience, suitable for professional tasks and multimedia enjoyment.
Key Features:
- Cutting-Edge Processor: Series 1 Ultra 7-165U for high-speed processing and optimal efficiency.
- Substantial Memory: 16GB of RAM allows for seamless multitasking and quick access to frequently used files.
- Extensive Storage: 512GB SSD for ample storage space and swift data access.
- High-Quality Display: 13-inch FHD+ touch screen provides sharp, vibrant visuals and responsive touch functionality.
- Elegant Platinum Finish: Adds a level of sophistication to the device, making it a stylish addition to any professional setting.
- Windows 11 Compatibility: Ensures a smooth, intuitive user experience with the latest software and security updates.
Product Quality and Performance:
Constructed with premium materials, the Surface Pro 10 is both durable and lightweight, making it an excellent choice for professionals on the go. It undergoes rigorous testing to ensure it meets Microsoft's high standards for performance and reliability, suitable for both office and field use.
Specifications:
- Processor: Series 1 Ultra 7-165U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13-inch FHD+ (Full High Definition Plus) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
- Color: Platinum
Purpose of Use:
This device is ideally suited for business professionals, creatives, and academics who require a reliable and powerful tool for computing, graphic design, video editing, and more. Its portability and touch capabilities make it highly effective for presentations and collaborative projects.
How to Use:
Utilize the Surface Pro 10 for demanding software applications, engage with the touch screen for creative tasks or interactive presentations, and take advantage of its compact design for productivity on the move.
Supported OS/Application/Industries:
The Surface Pro 10 is capable of running a broad range of applications, making it suitable for various professional fields including digital marketing, architecture, graphic design, and video production. It can handle professional tools such as Adobe Creative Suite, AutoCAD, and Microsoft Office Suite with ease.
Benefits & Compatibility:
- Robust Performance: Efficiently handles intensive applications and multitasks effortlessly.
- Interactive Display: Enhances productivity with intuitive touch controls.
- Portable and Stylish: Combines high performance with a sleek, lightweight design for easy mobility.
Warranty and FAQs:
Includes a standard one-year warranty covering hardware failures and defects. Extensive FAQs and customer support are available to help with any operational queries or issues.
Packaging/Weight/Dimension:
The Surface Pro 10 is thoughtfully packaged to ensure protection during shipping, designed to be environmentally friendly and lightweight for easy portability.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 10 now and benefit from fast, reliable delivery. Step up your professional and creative game with a device that offers unparalleled performance and style.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro 10. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your investment.
After Sales Support:
Our comprehensive after-sales support ensures you get the most out of your purchase with minimal hassle.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences with the Surface Pro 10 to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Pro 10. We strive to keep our inventory accurate and up-to-date to meet your needs promptly.
Get in Touch:
For any inquiries about the Microsoft Surface Pro 10 or for additional assistance, please contact our customer service team. We are ready to help with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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