NEO Digital
Microsoft Surface Pro 9 - 12th Gen i7-1255U, 13" Touch (2880 x 1920) PixelSense Flow
Microsoft Surface Pro 9 - 12th Gen i7-1255U, 13" Touch (2880 x 1920) PixelSense Flow
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Microsoft Surface Pro 9, featuring a 12th Gen Intel i7-1255U processor and a stunning 13" PixelSense Flow touch display (2880 x 1920). Perfect for professionals and creatives seeking versatility and power.
Overview:
The Microsoft Surface Pro 9 is designed for users who value versatility, performance, and cutting-edge features in one compact device. This model, powered by a 12th Generation Intel Core i7-1255U processor, is equipped to handle a variety of demanding tasks with ease. The 13-inch PixelSense Flow touch display offers exceptional clarity and responsiveness, making it ideal for professionals, students, and creatives alike.
Product Description:
The Surface Pro 9 is a powerhouse that brings together the portability of a tablet and the performance of a laptop. The Intel Core i7-1255U processor delivers efficient multitasking and high-speed performance, while the 13-inch PixelSense Flow display provides vibrant visuals with a high resolution of 2880 x 1920. The touch screen enhances user interaction with fluid navigation and gesture control, perfect for presentations, design work, and more.
Key Features:
- Powerful Intel Core i7 Processor: 12th Gen i7-1255U ensures fast and responsive handling of applications.
- PixelSense Flow Display: 13-inch touch screen offers stunning visuals and a high refresh rate for smooth scrolling and animation.
- Compact and Versatile: Easily switch between tablet and laptop modes with a detachable keyboard (sold separately).
- Connectivity Options: Equipped with Wi-Fi 6, Bluetooth, and USB-C for versatile connectivity.
- Enhanced Graphics: Ideal for professionals in graphic design and video editing, thanks to its powerful integrated graphics.
- Long Battery Life: Stay productive throughout the day without needing to recharge.
Product Quality and Performance:
The Surface Pro 9 is built to the highest standards of quality and durability, featuring a robust design that can withstand the rigors of daily use. It's tested extensively to ensure reliability and longevity, making it a trustworthy choice for busy professionals and active students.
Specifications:
- Processor: Intel Core i7-1255U
- Display: 13-inch PixelSense Flow (2880 x 1920) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
- Battery Life: Designed for all-day use with fast charging capabilities
Purpose of Use:
This device is perfect for those who need a versatile tool that can adapt to different environments and tasks, from business meetings and academic research to graphic design and multimedia projects. Its portability and performance make it ideal for on-the-go use.
How to Use:
Utilize the Surface Pro 9 for a range of activities such as taking notes, creating artwork, editing videos, or conducting research. Its touch screen and pen support provide an intuitive user experience for interactive tasks.
Supported OS/Application/Industries:
The Surface Pro 9 supports a wide array of applications, making it suitable for use in industries like business, education, design, and media. It handles professional-grade software with ease, ensuring users can achieve great results in any field.
Benefits & Compatibility:
- Dynamic Usability: Offers laptop performance with the portability of a tablet.
- Interactive Display: Touch and pen input transform the way you work and create.
- High-Resolution Screen: Ensures crystal-clear visuals for detailed work and entertainment.
Warranty and FAQs:
Comes with a standard one-year warranty that covers technical defects and issues. Extensive FAQs and support are available online to help maximize the device's capabilities.
Packaging/Weight/Dimension:
The Surface Pro 9 is packaged to ensure safety during transport, with sustainability in mind. It's lightweight and compact, making it easy to carry and store.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 9 now and enjoy fast, reliable shipping. Transform your work and play with a device that meets the demands of modern computing.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro 9. Find a lower price elsewhere, and we'll match it to ensure you get the best value.
After Sales Support:
Our commitment extends beyond the sale with comprehensive support designed to ensure satisfaction with your purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Surface Pro 9 to help others make informed decisions and to continuously improve our offerings.
Stock Availability:
Please check availability of the Microsoft Surface Pro 9 by contacting us directly. We strive to provide up-to-date stock information and quick responses to customer inquiries.
Get in Touch:
For any questions about the Surface Pro 9 or for further assistance, please contact our customer service. We are here to help you get the most out of your purchase.
Disclaimer:
All information provided is for informational purposes only and may change without notice. Product images are for illustration purposes only and may not represent the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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