NEO Digital
Microsoft Surface Pro 9 - 12th Gen Intel Core i5-1235U, 13" TOUCH (2880 x 1920) PixelSense Flow
Microsoft Surface Pro 9 - 12th Gen Intel Core i5-1235U, 13" TOUCH (2880 x 1920) PixelSense Flow
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock advanced efficiency with the Microsoft Surface Pro 9 featuring a 12th Gen Intel i5-1235U, a 13" PixelSense Flow touch display, and ultra-sleek design. Ideal for professionals and creatives seeking a versatile tool.
Overview:
The Microsoft Surface Pro 9 is expertly designed for tech-savvy professionals and creatives who need a powerful, versatile device. Powered by a 12th Generation Intel Core i5-1235U processor and equipped with a 13-inch PixelSense Flow touch display, this model offers superb performance and stunning visuals in a highly portable format, perfect for dynamic work environments and mobile productivity.
Product Description:
This iteration of the Surface Pro 9 merges powerful processing capabilities with incredible display technology. The Intel Core i5-1235U processor delivers efficient multitasking and high-speed responsiveness, suitable for everything from business analytics to graphic design. The 13-inch PixelSense Flow display, with a resolution of 2880 x 1920, provides crisp, vibrant visuals and responsive touch control, enhancing both productivity and creative endeavors.
Key Features:
- Efficient Intel Processor: 12th Gen Intel Core i5-1235U for robust performance and energy efficiency.
- PixelSense Flow Display: 13-inch touch screen offers high-resolution visuals and smooth interaction.
- Compact Versatility: Easily switch between tablet and laptop modes with a detachable keyboard (sold separately).
- Connectivity Options: Comes with Wi-Fi 6, Bluetooth, and USB-C connectivity for versatile linking to peripherals and networks.
- Enhanced Graphics: Ideal for creative and technical applications with improved integrated graphics.
- Long Battery Life: Engineered for extended use on a single charge, supporting all-day productivity.
Product Quality and Performance:
The Surface Pro 9 is crafted to high standards, featuring a sturdy yet lightweight build that can withstand the demands of travel and continuous use. It undergoes rigorous testing to ensure it meets the performance needs of both professional and creative users, making it a reliable choice for anyone seeking a blend of power and portability.
Specifications:
- Processor: Intel Core i5-1235U
- Display: 13-inch PixelSense Flow (2880 x 1920) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
- Battery Life: Optimized for long-lasting performance, ideal for on-the-go use
Purpose of Use:
This device is perfectly suited for individuals who need a flexible, high-performance tool for document creation, presentations, complex computational tasks, and creative projects. Its portability makes it excellent for use in diverse locations, from office settings to remote work and field assignments.
How to Use:
Maximize the Surface Pro 9 by leveraging its high-performance specs for demanding software applications, use the touch screen for intuitive control during presentations or creative projects, and enjoy its portability for effective work from anywhere.
Supported OS/Application/Industries:
The Surface Pro 9 is capable of running a wide range of applications, suitable for industries such as technology, marketing, education, and digital arts. It supports software from Microsoft Office Suite to advanced graphic design tools like Adobe Creative Suite.
Benefits & Compatibility:
- Dynamic Usability: Offers laptop performance with the portability of a tablet, adapting to various user needs.
- Interactive Display: Enhances productivity with intuitive touch controls.
- High-Resolution Screen: Ensures detailed and vibrant visuals for all applications.
Warranty and FAQs:
Comes with a standard one-year warranty that covers hardware malfunctions. An extensive FAQ section and dedicated customer support are available to assist with any operational questions or issues.
Packaging/Weight/Dimension:
The Surface Pro 9 is packaged securely to ensure protection during transit, designed to be environmentally friendly and lightweight for easy transportation.
Shop Today & Receive Your Delivery:
Order the Microsoft Surface Pro 9 today and take advantage of fast, reliable delivery. Start enjoying a seamless blend of performance and versatility with this top-tier device.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro 9. Find a lower price elsewhere, and we will match it, ensuring you get the best deal available.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. Whether setting up, troubleshooting, or seeking tips to enhance your device's performance, our team is here to assist.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Surface Pro 9 to help us continuously improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Pro 9. We strive to keep our inventory accurate and up-to-date to serve you better.
Get in Touch:
For any inquiries about the Microsoft Surface Pro 9 or for further assistance, please contact our customer service. Our experts are ready to help you with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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