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NEO Digital

MICROSOFT ZHH-00026 SURFACE COPILOT+ Laptop - Snapdragon X Elite, 16GB, 512GB SSD, 15" (2496 x 1664) Touch

MICROSOFT ZHH-00026 SURFACE COPILOT+ Laptop - Snapdragon X Elite, 16GB, 512GB SSD, 15" (2496 x 1664) Touch

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience elite productivity with the Microsoft Surface Copilot+ Laptop ZHH-00026, featuring a Snapdragon X Elite processor, 16GB RAM, 512GB SSD, and a 15" touch display with 2496 x 1664 resolution. Designed for high-efficiency tasks and multimedia projects.


Overview:

The Microsoft Surface Copilot+ Laptop, model ZHH-00026, is designed for professionals who need a blend of power, style, and functionality. This model is equipped with a Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 512GB SSD. The 15-inch touchscreen with a resolution of 2496 x 1664 not only offers stunning visual clarity but also enhances interactive tasks, making it perfect for designers, video editors, and professionals who multitask frequently.

Product Description:

The Surface Copilot+ redefines performance with its Qualcomm Snapdragon X Elite processor, designed to handle intensive tasks with ease while maintaining energy efficiency. The 16GB of RAM allows for seamless multitasking, and the 512GB SSD offers ample storage and quick access to essential files. The 15-inch touchscreen provides a broad viewing area and superior image quality, ideal for detailed graphic work and presentations.

Key Features:

  • High-Efficiency Processor: Qualcomm Snapdragon X Elite, perfect for demanding applications and multitasking.
  • Ample Memory and Storage: 16GB RAM and 512GB SSD facilitate swift operations and plentiful storage.
  • Large Touch Display: 15-inch touchscreen with a resolution of 2496 x 1664, ideal for detailed visuals and interactive use.
  • Sleek Design: Modern aesthetics with a robust build, ensuring durability and portability.
  • Windows Compatibility: Runs Windows, offering extensive software compatibility for professional applications.
  • Connectivity Options: Includes Wi-Fi 6, Bluetooth, and USB-C for versatile connectivity.

Product Quality and Performance:

Built with high-quality materials, the Surface Copilot+ Laptop is durable and designed to withstand the rigors of professional use. It undergoes rigorous testing to ensure it meets Microsoft’s standards for performance, making it a reliable tool for both office and remote work.

Specifications:

  • Processor: Qualcomm Snapdragon X Elite
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 15-inch Touchscreen (2496 x 1664)
  • Operating System: Windows
  • Connectivity: Wi-Fi 6, Bluetooth, USB-C

Purpose of Use:

Ideal for creative professionals such as graphic designers, video editors, architects, and business analysts who require a powerful device that supports heavy graphic and data processing applications. The large screen and touch capabilities also make it perfect for presentations and collaborative projects.

How to Use:

Utilize the Surface Copilot+ for high-demand software applications, leverage the large touch screen for detailed design work or data analysis, and take advantage of its portable design to continue productive work anywhere.

Supported OS/Application/Industries:

This laptop supports a wide range of professional-grade applications, making it suitable for various industries, including digital marketing, engineering, graphic design, and multimedia editing. It can handle tools from Adobe Creative Cloud, AutoCAD, and Microsoft Office Suite effectively.

Benefits & Compatibility:

  • Robust Processing Power: Handles all types of software applications and multitasks efficiently.
  • Interactive Large Display: Enhances productivity and creativity with a responsive and detailed touchscreen.
  • Portable Design: Offers high performance without compromising on mobility, making it suitable for on-the-go professionals.

Warranty and FAQs:

Comes with a standard one-year warranty that covers hardware failures and defects. Extensive FAQs and customer support are available to help with any operational queries or issues.

Packaging/Weight/Dimension:

The laptop is packaged to ensure protection during shipping and is designed to be environmentally friendly and lightweight for easy transport.

Shop Today & Receive Your Delivery:

Order your Microsoft Surface Copilot+ Laptop today to benefit from fast, reliable delivery. Enhance your professional capabilities with a device that’s crafted for high performance and exceptional functionality.

Best Price Guarantee:

We offer competitive pricing on the Surface Copilot+ Laptop. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your purchase.

After Sales Support:

Our comprehensive after-sales support ensures you get the most out of your purchase with minimal hassle. Whether you need help with setup, troubleshooting, or optimizing your device, our team is here to assist.

Request for Customer Reviews and Testimonials:

We value customer feedback and encourage you to share your experiences with the Surface Copilot+ to help us improve our products and assist other customers in making informed decisions.

Stock Availability:

Please contact us to check the availability of the Microsoft Surface Copilot+ Laptop. We aim to keep our inventory accurate and up-to-date to serve you better.

Get in Touch:

For any inquiries about the Surface Copilot+ or for additional assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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