NEO Digital
MICROSOFT QIM-00001 SURFACE PRO 9 Tablet - 12th Gen i7-1265U, 16GB, 256GB SSD, 13" (2880 x 1920) Multi-Touch
MICROSOFT QIM-00001 SURFACE PRO 9 Tablet - 12th Gen i7-1265U, 16GB, 256GB SSD, 13" (2880 x 1920) Multi-Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to cutting-edge mobility with the Microsoft Surface Pro 9 Tablet. Powered by a 12th Gen i7-1265U, 16GB RAM, and a 256GB SSD. Features a 13" multi-touch display. Available now!
Overview:
The Microsoft Surface Pro 9 Tablet, equipped with the Intel 12th Gen i7-1265U processor, offers a blend of performance and portability for professionals and creatives alike. With 16GB of RAM and a 256GB SSD, it provides ample power and storage. The 13-inch multi-touch display, boasting a 2880 x 1920 resolution, delivers crisp visuals and responsive touch interaction.
Product Description:
The Microsoft Surface Pro 9 Tablet redefines what you can expect from a high-performance tablet. Featuring the latest Intel 12th Gen i7-1265U processor, it handles intensive tasks with ease. The 16GB of RAM allows for smooth multitasking, while the 256GB SSD offers significant storage space for files and applications. The 13-inch multi-touch screen provides a sharp, engaging user experience for both work and play.
Key Features:
- High-Performance Processor: Intel 12th Gen i7-1265U for superior computing power.
- Ample Memory: 16GB RAM enables efficient multitasking across multiple applications.
- Generous Storage: 256GB SSD for quick access to documents and media.
- Vibrant Display: 13-inch multi-touch screen with a 2880 x 1920 resolution enhances productivity and entertainment.
- Portable and Versatile: Lightweight design with versatile connectivity options, including USB-C and Wi-Fi 6.
Product Quality and Performance:
Constructed to meet the demands of the most rigorous tasks, the Microsoft Surface Pro 9 Tablet is built with durability and performance in mind. It is perfect for professionals who need reliable performance on the go, whether they are managing complex databases, editing high-resolution videos, or conducting real-time analytics.
Specifications:
- Processor: Intel 12th Gen i7-1265U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13-inch Multi-Touch, 2880 x 1920 resolution
- Connectivity: Wi-Fi 6, Bluetooth, and USB-C for comprehensive peripheral compatibility
- Battery Life: Long-lasting battery suited for all-day use
Purpose of Use:
This tablet is ideal for business professionals, students, and creatives who require a powerful machine that can keep up with their dynamic and mobile lifestyles. It is well-suited for tasks such as graphic design, real-time data analysis, and extensive document editing.
How to Use:
To maximize the performance of the Microsoft Surface Pro 9 Tablet, keep your system updated and take full advantage of its cloud connectivity features for enhanced productivity. Utilize the multi-touch display for a more interactive and direct approach to tasks.
Supported OS/Application/Industries:
The Surface Pro 9 supports the latest Windows operating system, making it a suitable choice for a variety of professional applications required in industries such as technology, finance, art, and education.
Benefits & Compatibility:
- Enhanced Productivity: With the advanced processor and ample RAM, handle any task with efficiency.
- Interactive Experience: The multi-touch screen offers intuitive navigation and an immersive user interface.
- Extensive Compatibility: Easily connect with essential peripherals and networks to enhance functionality.
Warranty and FAQs:
Comes with a one-year manufacturer's warranty that covers hardware defects. Check our FAQs for more information on usage, maintenance tips, and troubleshooting, or contact our customer support team for direct assistance.
Packaging/Weight/Dimension:
This tablet is securely packaged to ensure safe delivery, with a design focused on portability and ease of use. It is lightweight, making it an excellent choice for those who need a powerful computing solution on the move.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 9 Tablet now and benefit from our fast delivery services. Start enjoying a superior computing experience without the wait.
Best Price Guarantee:
We offer competitive pricing on the Microsoft Surface Pro 9 Tablet. Find a lower price elsewhere, and we'll match it, ensuring you receive the best deal possible.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale. We offer comprehensive support to ensure you get the most out of your purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Microsoft Surface Pro 9 Tablet to help others make informed purchasing decisions.
Stock Availability:
Please contact us to check the current stock availability of the Microsoft Surface Pro 9 Tablet. Our team is here to provide you with up-to-date information and assist with your order.
Get in Touch:
If you have any questions about the Microsoft Surface Pro 9 Tablet or need further assistance, please do not hesitate to contact us. Our expert team is ready to help with any inquiries you might have.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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