NEO Digital
MICROSOFT ZHY-00019 SURFACE PRO COPILOT+ Tablet - Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch
MICROSOFT ZHY-00019 SURFACE PRO COPILOT+ Tablet - Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your mobile productivity with the Microsoft Surface Pro Copilot+ ZHY-00019, featuring a Snapdragon X Plus processor, 16GB RAM, 512GB SSD, and a 13" touch display with 2880 x 1920 resolution. Ideal for professionals on the move.
Overview:
The Microsoft Surface Pro Copilot+ ZHY-00019 is crafted for the modern professional who needs a powerful, versatile tablet. This device is powered by a Qualcomm Snapdragon X Plus processor, equipped with 16GB of RAM, and offers a 512GB SSD. The 13-inch touchscreen boasts a high resolution of 2880 x 1920, perfect for detailed work and media consumption.
Product Description:
The Surface Pro Copilot+ redefines efficiency with its Qualcomm Snapdragon X Plus processor, designed for quick and responsive multitasking. The 16GB of RAM facilitates seamless app performance, while the 512GB SSD ensures ample space for all your files and instant data access. The 13-inch high-resolution touchscreen enhances interaction with precise touch controls and vivid image clarity, suitable for professional tasks, presentations, and creative projects.
Key Features:
- Powerful Processor: Qualcomm Snapdragon X Plus for top-tier performance and energy efficiency.
- Robust Memory: 16GB RAM for smooth multitasking and quick application switching.
- Substantial Storage: 512GB SSD provides extensive storage space and rapid access times.
- High-Resolution Display: 13-inch touchscreen with a resolution of 2880 x 1920 delivers sharp, vibrant visuals.
- Compact Design: Sleek, lightweight, and portable, making it ideal for professionals on the go.
- Windows Compatibility: Runs Windows, ensuring compatibility with a vast array of professional software.
Product Quality and Performance:
Constructed with high-grade materials, the Surface Pro Copilot+ is built to endure the demands of professional use while maintaining a light and portable profile. It undergoes extensive testing to ensure it meets rigorous performance standards, providing reliability and durability for users who require a dependable work device.
Specifications:
- Processor: Qualcomm Snapdragon X Plus
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13-inch Touchscreen (2880 x 1920)
- Operating System: Windows
- Connectivity: Wi-Fi, Bluetooth, USB-C
Purpose of Use:
This tablet is ideal for business executives, digital nomads, and creative professionals who need a high-performance device for handling complex software, managing large files, and creating detailed digital content. Its touchscreen is particularly beneficial for interactive tasks and presentations.
How to Use:
Utilize the Snapdragon X Plus processor for handling intensive tasks, tap into the touchscreen for dynamic presentations or creative work, and benefit from the portability of the device to maintain productivity in various settings, from offices to remote locations.
Supported OS/Application/Industries:
The Surface Pro Copilot+ is well-suited for a broad range of applications, especially in fields requiring high processing power and detailed visual work, such as graphic design, video editing, architecture, and project management.
Benefits & Compatibility:
- Enhanced Productivity: Tackles demanding applications effortlessly, supporting a high-paced workflow.
- Interactive Display: Touchscreen enhances usability for presentations, design, and other interactive tasks.
- Portable and Versatile: Easy to carry and use in a variety of professional environments.
Warranty and FAQs:
Comes with a standard one-year warranty covering hardware malfunctions and defects. Extensive FAQs and customer support are available to address any operational queries or issues.
Packaging/Weight/Dimension:
The device is thoughtfully packaged to protect it during shipping, designed to be environmentally friendly and portable.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro Copilot+ today and enjoy fast, reliable delivery. Take your productivity to new heights with a device designed for the needs of modern professionals.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro Copilot+. If you find a lower price elsewhere, we will match it, ensuring you get the best deal possible.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. Our team is available to help with setup, troubleshooting, or optimizing your device's performance.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences with the Surface Pro Copilot+ to help us improve our service and assist other customers in making informed purchasing decisions.
Stock Availability:
Please contact us to verify the availability of the Microsoft Surface Pro Copilot+. We strive to maintain accurate inventory and timely service.
Get in Touch:
For any inquiries about the Surface Pro Copilot+ or for additional assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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