NEOTECH
MICROSOFT QIL-00001 SURFACE PRO 9 Tablet - 12th Gen i7-1255U, 16GB, 256GB SSD, 13" (2880 x 1920) Multi-Touch
MICROSOFT QIL-00001 SURFACE PRO 9 Tablet - 12th Gen i7-1255U, 16GB, 256GB SSD, 13" (2880 x 1920) Multi-Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master on-the-move productivity with the Microsoft Surface Pro 9 Tablet. Features a 12th Gen i7-1255U, 16GB RAM, 256GB SSD, and a 13" multi-touch display. Perfect for professionals!
Overview:
The Microsoft Surface Pro 9 Tablet is the ultimate tool for professionals and creatives looking for desktop-class performance in a portable format. Powered by the 12th Generation Intel Core i7-1255U processor, equipped with 16GB of RAM, and a 256GB SSD, this tablet ensures you have the power and space to manage complex tasks seamlessly. The 13-inch multi-touch display, with a resolution of 2880 x 1920, offers stunning visuals and responsive touch control.
Product Description:
Designed for versatility and high performance, the Microsoft Surface Pro 9 Tablet is ideal for anyone who needs reliable computing on the go. This device blends the power of a 12th Gen Intel Core i7 processor with the convenience of a tablet. The 16GB of RAM allows for efficient multitasking, while the 256GB SSD offers ample storage for applications and files. The 13-inch screen is not only large enough for detailed work but also supports multi-touch to enhance your interactive experience.
Key Features:
- High-Performance Processor: 12th Gen Intel Core i7-1255U for robust processing.
- Ample Memory and Storage: 16GB RAM and 256GB SSD for advanced multitasking and speedy file access.
- Crisp Display: 13-inch 2880 x 1920 resolution multi-touch screen for vibrant visuals.
- Ultra-Portable Design: Lightweight and compact, perfect for on-the-go use.
- Versatile Connectivity: Includes USB-C, Wi-Fi 6, and Bluetooth for high-speed connections and easy peripheral attachment.
Product Quality and Performance:
The Microsoft Surface Pro 9 Tablet is built to withstand the demands of daily professional use, offering long-lasting durability and consistent performance. Whether you're handling business presentations, graphic design, or data analysis, this tablet keeps pace with your busy schedule without missing a beat.
Specifications:
- Processor: 12th Gen Intel Core i7-1255U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13-inch Multi-Touch, 2880 x 1920 resolution
- Operating System Compatibility: Latest Windows OS
- Battery Life: Designed for all-day use with fast charging capabilities
Purpose of Use:
The Surface Pro 9 Tablet is especially suited for business professionals and students who need a powerful, versatile device that can function as both a tablet and a laptop. It's ideal for presentations, note-taking, document editing, and multimedia tasks.
How to Use:
Optimize your workflow by utilizing the multi-touch display for interactive tasks and connect to the cloud to access and store your data effortlessly. Keep the device updated with the latest software to ensure peak performance and security.
Supported OS/Application/Industries:
This tablet is perfect for use in sectors that demand mobility and high performance, including education, design, finance, and healthcare. It supports a wide range of professional applications, ensuring productivity regardless of your industry.
Benefits & Compatibility:
- Enhanced Productivity: Tackle intensive tasks with ease thanks to powerful specs.
- Interactive Touch Screen: Enhances productivity and engagement with a hands-on approach.
- Comprehensive Compatibility: Works seamlessly with Windows-compatible peripherals and software.
Warranty and FAQs:
Includes a one-year warranty covering defects and malfunctions. For more detailed support, our FAQ section provides answers to common questions, or you can contact our customer service team for personal assistance.
Packaging/Weight/Dimension:
The Microsoft Surface Pro 9 Tablet is packaged securely to ensure it arrives in perfect condition, designed to be light and easy to carry, making it an ideal travel companion for professionals on the move.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 9 Tablet today and take advantage of our efficient delivery service. Get ready to enhance your productivity with a device that blends power and portability.
Best Price Guarantee:
At NEOTECH, we ensure you receive the best pricing for the Microsoft Surface Pro 9 Tablet. If you find a lower price elsewhere, we promise to match it. Shop with confidence knowing you're getting the best deal available.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. NEOTECH offers comprehensive after-sales support to ensure you have a seamless experience with your new tablet.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Microsoft Surface Pro 9 Tablet. Your insights are invaluable in helping us improve our products and services.
Stock Availability:
Please contact us to check the availability of the Microsoft Surface Pro 9 Tablet before placing your order. Our team is dedicated to providing accurate and timely information to assist with your purchasing decisions.
Get in Touch:
For any inquiries about the Microsoft Surface Pro 9 Tablet or our other products and services, please don't hesitate to contact us. Our expert team is ready to provide all the assistance and advice you need.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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