NEOTECH
MERLIN DOME IP65 CCTV CAMERA KIT BULLET IP67
MERLIN DOME IP65 CCTV CAMERA KIT BULLET IP67
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the dual protection of Merlin Dome IP65 and Bullet IP67 CCTV Camera Kits, designed for ultimate resilience and exceptional surveillance capability.
Overview:
The Merlin Dome IP65 and Bullet IP67 CCTV Camera Kit combines the resilience of dome and bullet cameras to offer unmatched surveillance coverage. This kit is ideal for environments requiring durable and reliable security solutions, capable of withstanding severe weather conditions.
Product Description:
This comprehensive CCTV kit includes high-definition dome cameras with an IP65 rating and bullet cameras with an IP67 rating, ensuring robust protection against dust, water, and other environmental challenges. The cameras provide high-resolution video, ensuring detailed and clear footage, which is crucial for both identification and monitoring purposes. Suitable for both indoor and outdoor installations, this kit is perfect for businesses and residences looking for extensive security coverage.
Key Features:
- Dual-Rated Protection: Dome cameras are IP65 rated for dust and water resistance, while bullet cameras offer IP67-rated protection, ensuring performance in all weather conditions.
- High-Resolution Video: Captures footage in full HD, providing clear and detailed images necessary for effective surveillance.
- Wide Coverage: Both camera types include wide-angle lenses, reducing the number of cameras needed for complete area coverage.
- Night Vision: Equipped with advanced infrared technology for superior nighttime surveillance up to 30 meters.
- Easy Remote Access: Includes network capabilities for remote viewing and management via compatible devices.
Product Quality and Performance:
The Merlin Dome IP65 and Bullet IP67 CCTV Camera Kit are built with high-quality materials to ensure durability and reliability. The system is designed for continuous operation, with features like motion detection and event-triggered recording enhancing its security capabilities.
Specifications:
- Camera Resolution: 1080p HD
- Dome Camera Rating: IP65
- Bullet Camera Rating: IP67
- Night Vision Range: Up to 30 meters
- Recording: Supports continuous and motion-detected recording
- Connectivity: Supports HDMI, VGA, and network output for versatile viewing options
Purpose of Use:
Perfect for businesses, government facilities, schools, and homes that require a robust surveillance system capable of operating under harsh environmental conditions.
How to Use:
- Plan the layout of the cameras to cover critical areas.
- Install the cameras using the provided mounting hardware.
- Connect the cameras to the recording system and configure the network settings for remote access.
- Adjust the camera settings through the DVR or NVR interface to optimize recording quality and schedule.
Supported Industries:
This camera kit is especially beneficial for industries requiring stringent security measures such as manufacturing, logistics, retail, and any sector where inventory protection and premises security are a priority.
Benefits & Compatibility:
- Comprehensive Protection: Offers a layered security approach with dome and bullet cameras to monitor various angles and distances.
- Enhanced Durability: High ingress protection ratings mean cameras can endure extreme weather without compromising functionality.
- Cost-Efficient: Provides a cost-effective solution by combining essential security features into one package, reducing the need for additional equipment.
Warranty and FAQs:
The kit comes with a manufacturer's warranty that covers defects in materials and workmanship. An FAQ section is available online to help address common setup and operational questions.
Packaging/Weight/Dimension:
Securely packaged to prevent damage during transit. Detailed packaging dimensions and weight are provided for logistical convenience.
Shop Today & Receive Your Delivery:
Order your Merlin Dome IP65 and Bullet IP67 CCTV Camera Kit today to enhance your security setup. Fast delivery and reliable customer service ensure a satisfactory purchase experience.
Best Price Guarantee:
We offer competitive pricing on our CCTV kits. If you find the same kit at a lower price elsewhere, we will match the price to ensure you get the best deal possible.
After Sales Support:
Our dedicated customer service team is available to assist with any post-purchase inquiries or setup issues, ensuring you fully benefit from your new security system.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Merlin Dome IP65 and Bullet IP67 CCTV Camera Kit to help us improve and assist other customers.
Stock Availability:
Please contact us to confirm the availability of the Merlin Dome IP65 and Bullet IP67 CCTV Camera Kit before placing your order. We strive to maintain accurate stock levels to fulfill your needs promptly.
Get in Touch:
For any inquiries about this CCTV camera kit or for additional assistance, please contact our customer service team. We are here to help with any questions and provide the necessary support.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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