NEOTECH
FEC TOUCH SCREEN DISPLAY
FEC TOUCH SCREEN DISPLAY
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform your business operations with the FEC Touch Screen Display, offering seamless interaction and high responsiveness for a variety of applications. Ideal for retail and hospitality settings.
Overview:
The FEC Touch Screen Display is designed to meet the needs of modern businesses requiring reliable and responsive touch interaction. This high-performance display is ideal for use in point-of-sale (POS) systems, information kiosks, and interactive service stations across various industries, including retail, hospitality, and healthcare.
Product Description:
This touch screen display from FEC features state-of-the-art touch technology that ensures smooth and accurate operation with every touch. Equipped with durable, high-quality components, it stands up to the rigorous demands of daily use in busy environments. The display offers crystal clear resolution and an intuitive user interface that enhances customer and employee interactions.
Key Features:
- High Sensitivity Touch Technology: Ensures quick and responsive touch inputs without lag, making operations smooth and efficient.
- Robust Construction: Built to withstand high traffic use, making it perfect for public or commercial settings.
- High-Resolution Display: Delivers clear, vibrant visuals that enhance user engagement and display clarity.
- Easy Integration: Compatible with a variety of operating systems and POS systems, ensuring flexibility in deployment.
- Energy Efficient: Designed to consume less power, which helps reduce operational costs.
Product Quality and Performance:
The FEC Touch Screen Display is manufactured to high standards, featuring a scratch-resistant surface and a sturdy frame that can handle continuous use. It provides users with a reliable and immersive interactive experience, essential for businesses that value efficiency and customer satisfaction.
Specifications:
- Screen Size: Available in various sizes to suit different business needs and space configurations.
- Resolution: Full HD for crisp, detailed images and text.
- Connectivity: Includes multiple connectivity options like HDMI, VGA, and USB for easy setup and integration.
- Aspect Ratio: Optimized for wide viewing angles to improve visibility and engagement.
- Touch Points: Supports multi-touch gestures for advanced user interactions.
Purpose of Use:
Ideal for businesses looking for a touch screen solution to enhance customer interaction at the point of sale, for self-service information kiosks, or for employee use in operational processes.
How to Use:
- Connect the display to your device or network using the appropriate cables and ports.
- Calibrate the touch screen following the manufacturer’s instructions to ensure accuracy.
- Customize the display settings such as brightness and contrast to match your operational environment.
- Integrate with your business applications and test the functionality to ensure seamless operation.
Supported Industries:
This touch screen is highly versatile, making it suitable for retail stores, restaurants, hotels, hospitals, and any other industry where interactive technology enhances the customer or user experience.
Benefits & Compatibility:
- Enhanced User Experience: Provides a user-friendly interface that is intuitive and easy to navigate.
- Increased Efficiency: Accelerates transactions and interactions, which can lead to higher customer satisfaction and throughput.
- Versatile Use: Can be deployed in a variety of settings, from a cashier station to an interactive information desk.
Warranty and FAQs:
Comes with a comprehensive warranty that covers parts and labor, ensuring peace of mind. FAQs available to help users troubleshoot common issues and optimize usage.
Packaging/Weight/Dimension:
Carefully packaged to ensure it arrives in perfect condition, with packaging designed to protect the screen during transit. Includes weight and dimensions on the packaging for handling instructions.
Shop Today & Receive Your Delivery:
Order your FEC Touch Screen Display today and start transforming your business operations with top-tier interactive technology. Fast delivery and excellent customer service are guaranteed.
Best Price Guarantee:
We offer competitive pricing on our touch screen displays. Find a lower price elsewhere, and we will match it to ensure you get the best deal.
After Sales Support:
Our customer support team is available to assist with any setup or operation questions, ensuring you can fully leverage your new FEC Touch Screen Display without any hassle.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the FEC Touch Screen Display to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the FEC Touch Screen Display. We strive to keep our inventory accurate and up to date to meet your business needs efficiently.
Get in Touch:
For any inquiries about the FEC Touch Screen Display or for additional support, please contact our customer service team. We are here to answer any questions and provide the assistance you need.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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