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NEOTECH

Mobilebase DS10

Mobilebase DS10

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the robust features of the Mobilebase DS10 Rugged Handheld Device, designed for extreme conditions. Perfect for industries requiring a durable and reliable mobile solution to manage field operations efficiently.


Overview:

The Mobilebase DS10 is a rugged handheld device tailored for professionals in logistics, construction, and field service industries. It's built to withstand tough environments with a durable exterior that resists water, dust, and drops. Featuring advanced connectivity options, this device ensures seamless data capture and communication in the most challenging conditions.

Product Description:

The Mobilebase DS10 offers top-tier performance and reliability in a compact, rugged form. It supports a variety of data capture functions such as barcode scanning and RFID reading, making it ideal for inventory management, asset tracking, and on-site operations. With its high-brightness screen, the DS10 remains readable in direct sunlight, and its long-lasting battery ensures continuous operation throughout the workday.

Key Features:

  • Durability: IP65-rated for water and dust resistance; withstands drops from significant heights.
  • Connectivity: Features Wi-Fi, Bluetooth, and optional cellular connectivity for real-time data access and communication.
  • Data Capture: Equipped with high-performance barcode scanning and optional RFID capabilities.
  • Display: High-brightness touchscreen that is operable in various lighting conditions, including direct sunlight.
  • Battery Life: Long-lasting battery designed for extended use without the need for frequent recharging.
  • Operating System: Comes with Android or Windows operating system options, tailored to enterprise needs.
  • Ergonomics: Lightweight and ergonomically designed for easy one-handed operation over extended periods.

Product Quality and Performance:

Engineered for endurance, the Mobilebase DS10 is tested to military standards for shock, vibration, temperature extremes, and more. It's a reliable companion for field workers who require a device that can operate under rigorous conditions without faltering.

Specifications:

  • Processor: High-speed processor for smooth multitasking and application performance.
  • Memory and Storage: Sufficient RAM and storage to handle enterprise applications and data.
  • Operating System: Choice of Android or Windows for flexible software compatibility.
  • Connectivity: Wi-Fi, Bluetooth, and optional 4G LTE for complete connectivity in any location.
  • Display: Touchscreen with enhanced visibility for outdoor use.
  • Battery: Equipped with a powerful battery to support full shifts without recharging.
  • Dimensions: Compact and robust, easy to carry without compromising screen size.

Purpose of Use:

  • Field Service: Ideal for technicians and engineers needing access to real-time data and diagnostics tools in the field.
  • Construction and Engineering: Helps manage project details on-site, from architectural plans to communication with team members.
  • Logistics and Warehousing: Streamlines inventory management and order fulfillment processes with efficient barcode scanning and data entry.

How to Use:

  1. Fully charge the DS10 before first use.
  2. Set up the device with necessary enterprise applications from your IT department.
  3. Familiarize yourself with its features and test the barcode scanner or RFID reader if applicable.
  4. Adjust the screen brightness according to your working environment.
  5. Regularly sync data with your central system to ensure all information is up-to-date.

Supported Industries:

The DS10 is particularly useful in industries where durability and reliability are critical, such as logistics, construction, manufacturing, and field services.

Benefits & Compatibility:

  • Robust Performance: Operates reliably in extreme conditions, ensuring continuous productivity.
  • Versatile Data Capture: Supports multiple data input methods to suit various operational needs.
  • Enhanced Connectivity: Keeps you connected with team members and central systems, even in remote areas.

Warranty and FAQs:

Comes with a comprehensive manufacturer's warranty covering defects and service issues. FAQs are available to help troubleshoot common issues and maximize device utilization.

Packaging/Weight/Dimension:

The DS10 comes securely packaged with details on weight and dimensions provided to facilitate shipping and handling.

Shop Today & Receive Your Delivery:

Order the Mobilebase DS10 today to enhance your operational capabilities. Expect fast delivery and top-tier customer service from our team.

Best Price Guarantee:

Competitive pricing assured. If you find the DS10 for less elsewhere, contact us for a price match.

After Sales Support:

Our dedicated support team is here to help with any setup, operational questions, or issues to ensure you get the most out of your Mobilebase DS10.

Request for Customer Reviews and Testimonials:

We value your feedback on the DS10 and invite you to share your experiences to aid in our continuous improvement and to help guide other customers.

Stock Availability:

Please check with us for current stock levels of the Mobilebase DS10 before placing your order to ensure timely delivery.

Get in Touch:

For further inquiries or additional support, reach out to our customer service team. We are committed to providing the necessary assistance and resolving any queries you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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