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NEOTECH

Mobilebase DS4A

Mobilebase DS4A

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize operational efficiency with the Mobilebase DS4A Rugged Handheld Device, designed for enhanced mobility and robust data capture. Ideal for industries requiring a tough, reliable mobile computing solution.


Overview:

The Mobilebase DS4A is a rugged handheld device that serves industries requiring durable and efficient data capture solutions, such as logistics, retail, and field services. This device combines enhanced mobility with rugged durability, ensuring reliable performance in challenging environments.

Product Description:

The DS4A features advanced barcode scanning capabilities and is equipped with robust connectivity options, including Wi-Fi, Bluetooth, and optional cellular support. It is designed to withstand tough environmental conditions, with a high degree of resistance to water, dust, and impacts. The device's ergonomic design and responsive touchscreen make it ideal for on-the-go tasks that require quick and accurate data entry.

Key Features:

  • Durability: IP-rated for high resistance to water and dust, and built to withstand drops and bumps.
  • Connectivity: Equipped with Wi-Fi, Bluetooth, and optional 4G LTE to ensure constant connectivity.
  • Data Capture: Advanced barcode scanning capabilities for efficient inventory management and asset tracking.
  • Display: Touchscreen that remains operable in various environmental conditions, including outdoor use.
  • Battery Life: Long-lasting battery designed to support extended working hours without the need for recharging.
  • Operating System: Typically runs on Android, offering a user-friendly interface and wide compatibility with various applications.
  • Ergonomics: Designed for comfort and ease of use, facilitating prolonged one-handed operation.

Product Quality and Performance:

The Mobilebase DS4A is built to meet military specifications for durability, ensuring it can operate under extreme conditions such as high and low temperatures, humidity, and airborne particulate exposure. It is a reliable tool for professionals who require a rugged device that can handle intensive daily use.

Specifications:

  • Processor: Efficient core processing unit for fast application performance.
  • Memory and Storage: Sufficient RAM and storage to handle complex applications and data.
  • Operating System: Android OS for flexible software support.
  • Connectivity: Wi-Fi, Bluetooth, and optional 4G LTE for comprehensive connectivity options.
  • Display: Durable and responsive touchscreen suitable for various lighting conditions.
  • Battery: High-capacity battery designed for all-day use.
  • Dimensions: Compact and robust, facilitating ease of transport and use.

Purpose of Use:

  • Field Services: Ideal for field technicians who need a reliable device for data collection and communication.
  • Retail: Perfect for store employees for inventory management and order processing.
  • Logistics: Enhances efficiency in inventory tracking, package handling, and delivery operations.

How to Use:

  1. Charge the device fully before initial use.
  2. Customize the settings according to your specific business needs and download necessary applications.
  3. Train users on how to effectively use the barcode scanner and other data capture features.
  4. Regularly synchronize the device with central systems to ensure data accuracy and security.
  5. Maintain and clean the device according to the manufacturer's instructions to ensure longevity and optimal performance.

Supported Industries:

The DS4A is particularly useful for sectors that require robust mobile devices capable of quick data entry and retrieval, such as transportation, warehousing, and field operations.

Benefits & Compatibility:

  • Enhanced Data Capture: Provides reliable scanning in diverse operational environments.
  • Rugged Design: Ensures durability and longevity, even in harsh working conditions.
  • User-Friendly Interface: Android OS enhances usability and integration with a wide range of applications.

Warranty and FAQs:

Comes with a comprehensive warranty that includes service for defects and technical support. FAQs are available to help users troubleshoot common issues and optimize device usage.

Packaging/Weight/Dimension:

The device is securely packaged to protect against damage during shipping. Detailed specifications on weight and dimensions are provided to assist with logistics planning.

Shop Today & Receive Your Delivery:

Order the Mobilebase DS4A to improve your operational capabilities with a dependable, high-performance rugged handheld. Expect fast shipping and responsive customer service.

Best Price Guarantee:

We offer competitive pricing and will match lower prices found elsewhere, ensuring you get the best deal for your investment.

After Sales Support:

Our dedicated customer support team is ready to assist with any setup or operational questions, helping you maximize the effectiveness of your Mobilebase DS4A.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to help us improve our products and services. Your experiences with the DS4A can guide improvements and assist future customers.

Stock Availability:

Please contact us to verify the availability of the Mobilebase DS4A before placing your order to ensure timely delivery.

Get in Touch:

For additional inquiries or support, please reach out to our customer service team. We are committed to providing the assistance you need.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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