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NEOTECH

Mobilebase DS5A

Mobilebase DS5A

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost field efficiency with the Mobilebase DS5A, a rugged handheld device designed for superior data management and durability in challenging environments. Ideal for logistics, field services, and more.


Overview:

The Mobilebase DS5A is a rugged handheld device tailored for professionals who require a robust tool for data capture and management in sectors like logistics, field services, and inventory management. This device combines advanced data handling capabilities with durability, ensuring reliable performance in demanding settings.

Product Description:

The DS5A features advanced data capture technologies, including high-performance barcode scanning and optional RFID capabilities. It supports robust connectivity options such as Wi-Fi, Bluetooth, and optional cellular connections, making it a versatile tool for real-time data access and communication in remote areas. Built to withstand tough environmental conditions, the DS5A is water, dust, and impact-resistant, ensuring it continues to operate effectively no matter the external conditions.

Key Features:

  • Durability: IP-rated for exceptional resistance to water and dust, designed to withstand drops and harsh treatment.
  • Connectivity: Includes Wi-Fi, Bluetooth, and optional 4G LTE to maintain connectivity in various environments.
  • Data Capture: Equipped with industry-leading barcode scanners and optional RFID for versatile data collection needs.
  • Battery Life: Long-lasting battery designed for continuous use throughout extended work periods.
  • Operating System: Runs on Android, providing a user-friendly interface and extensive app compatibility.
  • Display: Features a sunlight-readable display that remains clear and vibrant in outdoor conditions.

Product Quality and Performance:

The Mobilebase DS5A is crafted to meet military specifications, ensuring it can handle extreme temperatures, vibrations, and shocks. This reliability makes it a trusted tool for professionals needing a device that won't fail under stress, whether in dusty warehouses, rainy fields, or busy retail environments.

Specifications:

  • Processor: Powerful processor capable of handling multiple applications simultaneously.
  • Memory and Storage: Adequate RAM and storage space to support complex applications and large data sets.
  • Operating System: Android for ease of use and broad application support.
  • Connectivity: Comprehensive options including Wi-Fi, Bluetooth, and optional cellular.
  • Display: High-resolution touchscreen that is operable with gloves and in various lighting conditions.
  • Battery: Robust battery life to support full shifts without the need for recharging.
  • Dimensions: Ergonomically designed to be used comfortably with one hand over long periods.

Purpose of Use:

  • Field Services: Enables efficient management of work orders, asset tracking, and customer service operations.
  • Logistics: Streamlines processes such as inventory management, order fulfillment, and shipment tracking.
  • Retail: Enhances in-store operations including stock checks, pricing updates, and customer engagement activities.

How to Use:

  1. Fully charge the DS5A before first deployment.
  2. Install necessary software and configure settings according to your operational requirements.
  3. Train staff on how to use the device effectively, focusing on its data capture and communication features.
  4. Regularly update the device to maintain software security and performance.
  5. Follow the manufacturer’s guidelines for care and maintenance to extend the lifespan of the device.

Supported Industries:

The DS5A is ideal for industries requiring rugged, efficient, and mobile solutions for data capture and management, including warehousing, manufacturing, logistics, and field-based sectors.

Benefits & Compatibility:

  • Reliable Data Capture: Ensures accurate and quick collection of data, improving operational efficiency.
  • Rugged and Reliable: Built to last in tough environments, reducing downtime due to device failures.
  • User-Friendly: Android OS enhances user adoption and integration with business systems.

Warranty and FAQs:

Comes with a comprehensive warranty that covers hardware malfunctions and technical support. FAQs are available online to help users troubleshoot and get the most from their device.

Packaging/Weight/Dimension:

The DS5A is packaged to ensure protection during transit, with weight and dimensions provided for logistical planning.

Shop Today & Receive Your Delivery:

Order your Mobilebase DS5A to enhance operational capabilities with a durable, high-performance handheld device. Enjoy fast delivery and responsive customer support.

Best Price Guarantee:

We are committed to offering competitive pricing and will match lower prices to ensure you get the best value.

After Sales Support:

Our customer support team is ready to help with any setup or usage inquiries, ensuring you can fully leverage the capabilities of your Mobilebase DS5A.

Request for Customer Reviews and Testimonials:

We appreciate and encourage feedback to help improve our products and services. Please share your experiences with the DS5A to assist us and other customers.

Stock Availability:

Contact us to confirm the availability of the Mobilebase DS5A before placing your order to ensure prompt delivery.

Get in Touch:

For more information or additional support, reach out to our customer service team. We are here to provide the necessary assistance and resolve any issues you may have.

Disclaimer:

All information is provided for general purposes and may change without notice. Images are illustrative and may not reflect the exact product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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