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NEOTECH

MICROSOFT ZIA-00036 SURFACE PRO 11 Tablet - Qualcomm Snapdragon X Elite, 16GB, 512GB SSD, 13" (2880 x 1920) Touch

MICROSOFT ZIA-00036 SURFACE PRO 11 Tablet - Qualcomm Snapdragon X Elite, 16GB, 512GB SSD, 13" (2880 x 1920) Touch

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your productivity with the Microsoft Surface Pro 11 ZIA-00036, powered by the Qualcomm Snapdragon X Elite, featuring 16GB RAM and 512GB SSD. This 13" touch tablet offers stunning visuals and superior performance for professionals on the go.


Overview

The Microsoft Surface Pro 11 ZIA-00036 is designed for users seeking a blend of power, portability, and precision. Equipped with the Qualcomm Snapdragon X Elite processor, this tablet not only delivers exceptional performance but also ensures energy efficiency for extended battery life. With 16GB of RAM and a 512GB SSD, it can handle multiple tasks with ease. The 13-inch touch screen, with a resolution of 2880 x 1920, provides vivid and sharp visuals, making it ideal for professionals and creatives alike.

Product Description

This version of the Surface Pro 11 is built to offer seamless multitasking and high-speed performance, suitable for everything from business analytics to graphic design. Its slim and lightweight design does not compromise on screen size, providing ample space for viewing and interacting with content. The 512GB SSD offers substantial storage for software, large files, and media, while the 16GB of RAM ensures that switching between applications is fluid and hassle-free.

Key Features

  • Qualcomm Snapdragon X Elite Processor: Top-tier performance with improved power efficiency.
  • 16GB RAM: Excellent for multitasking and running demanding applications.
  • 512GB SSD: Provides plenty of storage space and quick file access.
  • 13-inch (2880 x 1920) Touch Display: Offers clear, detailed visuals with intuitive touch interaction.
  • Portable and Sleek Design: Easy to carry, perfect for the mobile professional or student.
  • Windows 11 Compatibility: Runs the latest Windows operating system for maximum productivity.

Product Quality and Performance

The Surface Pro 11 ZIA-00036 is crafted with premium materials that ensure durability and a sophisticated aesthetic. It is designed to withstand the rigors of daily use while providing consistent performance. The device's cooling system is optimized to keep it running at peak efficiency without overheating.

Specifications

  • Processor: Qualcomm Snapdragon X Elite
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 13-inch (2880 x 1920) Touch
  • Operating System: Windows 11 Home
  • Build: Slim, lightweight, and durable

Purpose of Use

Ideal for business professionals who need a powerful device for client presentations, data analysis, and remote meetings. It is also perfect for students and creatives who require a versatile tool for note-taking, drawing, and multimedia projects.

How to Use

Turn on the Surface Pro 11 and follow the initial setup prompts to configure Windows 11. Utilize the touch screen for efficient navigation and interaction with apps. Pair it with a Surface Pen (sold separately) for enhanced precision in note-taking or artistic endeavors.

Supported OS/Application/Industries

This tablet is well-suited for use in various industries including education, design, finance, and marketing. It can efficiently run professional-grade software like Adobe Creative Suite, Microsoft Office, and many other applications essential for business and creativity.

Benefits & Compatibility

  • Efficient and Powerful: Handles complex tasks and software with ease.
  • High-Resolution Display: Ideal for detailed visual work and high-definition media.
  • Mobile and Versatile: Offers the flexibility of a tablet with the power of a laptop.

Warranty and FAQs

Includes a one-year standard warranty for hardware defects, with options for extended coverage. Additional support and troubleshooting guidance can be found on the Microsoft support page.

Packaging/Weight/Dimension

The tablet is packaged securely to protect it during shipping and is designed for easy portability, fitting comfortably in most bags and backpacks.

Shop Today & Receive Your Delivery Across the UAE!

Order your Microsoft Surface Pro 11 ZIA-00036 today for fast, reliable delivery throughout the UAE. Enhance your productivity and flexibility with this cutting-edge device.

Best Price Guarantee

We offer competitive pricing for our Surface Pro 11. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.

After Sales Support

Our customer service team is available to assist with any post-purchase inquiries or issues, ensuring a seamless experience with your new Surface Pro 11.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experiences with the Surface Pro 11 to help others make informed purchasing decisions.

Stock Availability

Please contact us directly to verify the availability of the Microsoft Surface Pro 11 ZIA-00036. We strive to maintain accurate stock information for your convenience.

Get in Touch

For more details or personalized advice on the Microsoft Surface Pro 11, please contact our customer service team. We are here to help you choose the right device for your needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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