NEOTECH
MICROSOFT SURFAC PRO Keyboard with Pen - Compatibility (Surface Pro 10 for Business - Surface Pro 9 for Business - Surface Pro 8 for Business - Surface Pro X for Business)
MICROSOFT SURFAC PRO Keyboard with Pen - Compatibility (Surface Pro 10 for Business - Surface Pro 9 for Business - Surface Pro 8 for Business - Surface Pro X for Business)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize productivity with the Microsoft Surface Pro Keyboard and Pen bundle, perfectly compatible with Surface Pro 10, 9, 8, and X models designed for business use. Enhance your device's functionality seamlessly.
Overview:
The Microsoft Surface Pro Keyboard with Pen bundle is an essential accessory kit designed to complement and enhance the functionality of Surface Pro devices, specifically the Surface Pro 10, 9, 8, and X models for business. This bundle provides a seamless user experience tailored for professional use, combining the tactile feedback of a traditional keyboard with the precision of the Surface Pen.
Product Description:
This bundle includes the Surface Pro Keyboard, crafted from high-quality materials with a responsive keyset, backlit keys, and a large trackpad for precision control. The included Surface Pen offers 4096 levels of pressure sensitivity and tilt support, ideal for note-taking, drawing, and comprehensive document editing. Both accessories are designed to integrate flawlessly with your Surface Pro, offering plug-and-play connectivity and enhancing productivity on the go.
Key Features:
- Surface Pro Keyboard: Features a full mechanical keyset, optimized spacing for fast and fluid typing, and a large glass touchpad for precise navigation.
- Surface Pen: Provides natural writing and drawing experiences with 4096 pressure points, tilt functionality, and virtually no lag.
- Compatibility: Designed for the Surface Pro 10 for Business, Surface Pro 9 for Business, Surface Pro 8 for Business, and Surface Pro X for Business.
- Build Quality: Both the keyboard and pen are built to high standards, with durable materials that withstand daily use while maintaining a sleek and stylish design.
Product Quality and Performance:
The Surface Pro Keyboard and Pen are constructed to enhance the performance and utility of your Surface Pro device. The keyboard’s stability and responsive input allow for comfortable and efficient typing sessions, while the Surface Pen’s accuracy and responsiveness make it an indispensable tool for professionals who require precision in their work.
Specifications:
- Color: Typically available in classic colors such as black or platinum to match your Surface Pro device.
- Connection Type: Magnetic attachment for the keyboard and Bluetooth connectivity for the pen.
- Battery Life: Long-lasting battery in the pen supports extended use on a single charge.
Purpose of Use:
Ideal for business professionals, creatives, and academics who use their Surface Pro device for various tasks including presentations, graphic design, and extensive typing work.
How to Use:
- Attach the keyboard to the magnetic connector on your Surface Pro device.
- Pair the Surface Pen via Bluetooth to enable all its features.
- Customize your setup in Windows settings to accommodate your workflow preferences.
Supported Industries:
This keyboard and pen bundle is particularly valuable for industries such as finance, design, education, and technology, where efficiency and precision are crucial.
Benefits & Compatibility:
- Enhanced Productivity: The keyboard and pen increase efficiency, making multitasking more manageable and transforming your tablet into a highly functional laptop.
- Customized User Experience: Easily switch between typing and stylus input to suit various tasks without the need for additional devices.
- Portable and Versatile: Lightweight and compact, these accessories are easy to carry and ideal for professionals on the move.
Warranty and FAQs:
Comes with a standard warranty that covers defects in material and workmanship, with FAQs available to address common setup and usage queries.
Packaging/Weight/Dimension:
The accessories are securely packaged to prevent damage during shipping, with detailed specifications provided to ensure they meet your setup’s space requirements.
Shop Today & Receive Your Delivery:
Order the Microsoft Surface Pro Keyboard with Pen bundle today to fully harness the capabilities of your Surface Pro device. Enjoy reliable delivery and responsive customer support.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal. If you find this bundle at a lower price elsewhere, we will match it to provide you with the best value.
After Sales Support:
Our customer support team is available to assist with any questions or issues regarding the setup and use of your new keyboard and pen, ensuring a smooth integration into your daily activities.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Surface Pro Keyboard and Pen to help us improve and assist other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Microsoft Surface Pro Keyboard with Pen bundle before placing your order. We strive to maintain accurate stock levels to meet your business needs efficiently.
Get in Touch:
For any inquiries about the Microsoft Surface Pro Keyboard and Pen or for additional support, please contact our customer service team. We are here to answer any questions and provide the support you need.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


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