NEOTECH
Microsoft Surface PRO 7 PVT-00001 Tablet - 10th Gen i7-1065G7, 16GB, 512GB SSD, 12.3" (2736 x 1824) Touch
Microsoft Surface PRO 7 PVT-00001 Tablet - 10th Gen i7-1065G7, 16GB, 512GB SSD, 12.3" (2736 x 1824) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash the potential of the Microsoft Surface Pro 7 with a 10th Gen i7, 16GB RAM, 512GB SSD, and a vibrant 12.3" touch screen. The ultimate tool for professionals!
Overview
Elevate your productivity and creativity with the Microsoft Surface Pro 7 Tablet. This powerhouse features a 10th Gen Intel i7-1065G7 processor, 16GB of RAM, and a 512GB SSD, all packed into a versatile, ultra-portable design. Its 12.3-inch touch screen delivers stunning visuals with a resolution of 2736 x 1824, making it perfect for professionals and creatives alike.
Product Description
The Surface Pro 7 is a blend of laptop power and tablet portability, bringing remarkable performance to your fingertips. Whether you're working on graphic design projects, crunching data, or enjoying multimedia, this device adapts to your needs with ease. Its kickstand and detachable keyboard support a full laptop experience, while the touch screen and Surface Pen compatibility offer unmatched precision in creative tasks.
Key Features
- 10th Gen Intel i7-1065G7 Processor: Ensures high-speed processing for heavy applications.
- 16GB RAM: Facilitates smooth multitasking and efficient performance.
- 512GB SSD: Ample storage with fast access times.
- 12.3-inch PixelSense™ Display: High-resolution touch screen for vivid visuals and responsive input.
- Versatile Design: Transforms from tablet to laptop with a detachable keyboard (sold separately).
Product Quality and Performance
The Surface Pro 7 is designed to exceed expectations, providing robust performance in a slim and attractive package. Its build quality ensures durability for daily use, while its powerful internals handle demanding software applications effortlessly. Ideal for both work and leisure, it's a reliable companion that you can count on.
Specifications
- Processor: 10th Gen Intel i7-1065G7
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 12.3-inch (2736 x 1824) PixelSense™ Touch Screen
- Operating System: Windows 10 Home
Purpose of Use
This device is perfect for professionals who need a powerful, yet portable solution. It excels in business environments, creative studios, and educational settings, offering capabilities suited for designing, note-taking, presenting, and more.
How to Use
To get started with your Surface Pro 7, power it on and follow the prompts to set up Windows 10. Utilize the touch screen for interactive tasks or connect the detachable keyboard for a more traditional laptop experience. Its versatility is perfect for switching between tasks seamlessly.
Supported OS/Application/Industries
The Surface Pro 7 supports a wide range of applications, from professional-grade design software to everyday productivity tools. It's ideal for industries that require flexibility and power, such as graphic design, finance, education, and more.
Benefits & Compatibility
- Flexible Usage: Easily switches from a tablet to a laptop.
- High-Performance Components: Ideal for running complex applications.
- Portable Design: Light and compact, perfect for on-the-go use.
Warranty and FAQs
Includes a 1-year limited hardware warranty. Visit our FAQ section for additional support and resources to help you maximize the use of your new tablet.
Packaging/Weight/Dimension
Packaged securely to ensure safe delivery, the Surface Pro 7 weighs just 1.70 lbs and measures 11.5 x 7.9 x 0.33 inches, embodying portability and functionality.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface Pro 7 today for fast, reliable delivery across the UAE. Experience the perfect blend of performance and versatility.
Best Price Guarantee
We offer competitive pricing on the Surface Pro 7. Found a lower price elsewhere? We'll match it. Shop with confidence and get the best value for your investment.
After Sales Support
Our dedicated team is here to provide exceptional after-sales support. Contact us with any questions or concerns regarding your Surface Pro 7—we're here to ensure your satisfaction.
Request for Customer Reviews and Testimonials
If you're loving your Surface Pro 7, please share your experience! Your feedback helps others make informed decisions.
Stock Availability
Please contact us to confirm the availability of the Microsoft Surface Pro 7 before placing your order. We aim to keep our stock updated, but availability may vary.
Get in Touch
For more information or to receive personalized advice on the Microsoft Surface Pro 7, don't hesitate to contact our customer service team.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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