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NEOTECH

MICROSOFT ZDR-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 8GB, 256 GB SSD, 13" FHD+ Touch (Black)

MICROSOFT ZDR-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 8GB, 256 GB SSD, 13" FHD+ Touch (Black)

Regular price Dhs. 13,900.00 AED
Regular price Dhs. 14,184.00 AED Sale price Dhs. 13,900.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Dive into a seamless computing experience with the Microsoft Surface Pro 10 ZDR-00019, featuring a Series 1 Ultra 5-135U, 8GB RAM, 256GB SSD, and a 13" FHD+ touch display in elegant black. Ideal for professionals and creatives alike.


Overview

The Microsoft Surface Pro 10 ZDR-00019 is a dynamic tablet that combines high performance with a sophisticated design, making it perfect for both business professionals and creatives. Powered by the Series 1 Ultra 5-135U processor and equipped with 8GB of RAM and a 256GB SSD, this device offers excellent productivity capabilities in a compact and lightweight form factor. The 13-inch FHD+ touch display, encased in a sleek black shell, enhances the user experience with vivid visuals and responsive touch interaction.

Product Description

The Surface Pro 10 ZDR-00019 enhances your mobile computing with its sleek design and powerful features. It is designed to handle everything from daily tasks to more intensive applications with ease. The combination of its efficient processor, ample memory, and solid-state drive ensures that it operates smoothly whether you are multitasking, streaming, or working on complex projects. Its black exterior not only looks great but also adds an air of professionalism to your setup.

Key Features

  • Series 1 Ultra 5-135U Processor: Delivers robust performance for multitasking and demanding software.
  • 8GB RAM: Provides ample memory for smooth operation across various applications.
  • 256GB SSD: Offers quick boot-ups and sufficient storage for your files and applications.
  • 13-inch FHD+ Touch Display: Ensures sharp, vibrant visuals with responsive touch capabilities.
  • Sleek Black Finish: Offers a stylish, modern look that suits any professional environment.
  • Portable and Versatile: Easy to carry and adapts to different uses with optional accessories like a detachable keyboard or stylus.

Product Quality and Performance

The Surface Pro 10 is built with durability in mind, featuring a robust housing that can withstand the rigors of daily use. Its performance is tailored to meet the needs of users who require a reliable device that can keep up with their demanding schedules without lagging or crashing.

Specifications

  • Processor: Series 1 Ultra 5-135U
  • Memory: 8GB RAM
  • Storage: 256GB SSD
  • Display: 13-inch FHD+ (1920 x 1280) Touch
  • Operating System: Windows 11 Home
  • Color: Black

Purpose of Use

This tablet is perfect for professionals who need a powerful, yet portable solution for managing their daily operations. It is also ideal for students and creatives who value a device that can support both their productivity and creativity needs.

How to Use

To get started with your Surface Pro 10, turn it on and follow the setup instructions for Windows 11. Utilize the touch capabilities for a hands-on approach to navigating and interacting with your apps. For extended functionality, pair it with Surface accessories like the Surface Pen or Keyboard.

Supported OS/Application/Industries

The Surface Pro 10 supports a broad range of applications, especially those used in business environments, education, and creative fields. It is capable of running everything from office productivity suites to design software without any issues.

Benefits & Compatibility

  • Efficient Performance: Ensures that you can handle multiple tasks simultaneously without performance drops.
  • Enhanced Visual Experience: The FHD+ display delivers beautiful visuals, making it suitable for presentations and media consumption.
  • Adaptability: Can be used as a tablet or converted into a laptop with its detachable keyboard, making it versatile for any situation.

Warranty and FAQs

Comes with a standard one-year warranty that covers hardware defects. Extended warranty options are available. For more information on how to use the device, maintenance tips, and troubleshooting, check the FAQs on the official Microsoft support page.

Packaging/Weight/Dimension

The Surface Pro 10 is packaged to ensure safety during transport. It is lightweight and compact, making it easy to carry in a bag or backpack without adding significant weight.

Shop Today & Receive Your Delivery Across the UAE!

Order your Microsoft Surface Pro 10 ZDR-00019 today to enjoy fast, reliable delivery across the UAE. Experience the ultimate in performance and style with this sleek, powerful tablet.

Best Price Guarantee

Find a better price for the same model elsewhere? Let us know, and we will match it. Our best price guarantee ensures you get the best deal available.

After Sales Support

Our customer service team is available to assist you with any questions or issues you might have after your purchase, ensuring a smooth and satisfying experience with your new Surface Pro 10.

Request for Customer Reviews and Testimonials

Your feedback is important to us! If you enjoy using the Surface Pro 10, please share your experience to help others make informed decisions.

Stock Availability

Contact us to check the availability of the Microsoft Surface Pro 10 ZDR-00019. We strive to keep our inventory up-to-date to meet your needs efficiently.

Get in Touch

For more details or personalized advice on the Microsoft Surface Pro 10, please reach out to our customer service team. We are here to help you make the best choice for your computing needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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