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NEOTECH

MICROSOFT ZLW-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 64GB, 1TB SSD, 15" (2496 x 1664) Multi-Touch

MICROSOFT ZLW-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 64GB, 1TB SSD, 15" (2496 x 1664) Multi-Touch

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your productivity with the Microsoft Surface 6 (2024) Laptop, equipped with a Series 1 Ultra 7-165H processor, 64GB RAM, and a 1TB SSD. This powerhouse features a 15-inch 2K multi-touch display, perfect for professionals and creatives seeking top-tier performance.


Overview:

The Microsoft Surface 6 (2024) Laptop is tailored for high-performance computing with its Series 1 Ultra 7-165H processor, an expansive 64GB of RAM, and a 1TB SSD. It sports a 15-inch 2K (2496 x 1664) multi-touch display that delivers stunning visuals and responsive touch control, making it ideal for power users in fields such as technology, graphic design, video editing, and more.

Product Description:

This version of the Surface 6 combines peak computing power with sleek design. The Series 1 Ultra 7-165H processor provides blazing-fast performance, while 64GB of RAM allows for advanced multitasking across multiple heavy-duty applications without lag. The 1TB SSD offers vast storage for large files and ensures quick access to all your data and programs. The 15-inch 2K display enhances productivity and engagement, whether you're managing complex databases, editing high-resolution video, or simply multitasking across several apps.

Key Features:

  • Processor: Series 1 Ultra 7-165H, designed for extreme performance and thermal efficiency.
  • Memory and Storage: 64GB RAM ensures fluid multitasking; 1TB SSD for extensive, high-speed storage.
  • Display: 15-inch PixelSense™ 2K (2496 x 1664) multi-touch screen, offering crisp images and fluid touch interaction.
  • Connectivity: Latest Wi-Fi and Bluetooth standards for robust, high-speed connections.
  • Battery Life: Built to last through long working hours with advanced battery technology.
  • Operating System: Comes with Windows 11 Pro, packed with all the latest productivity and security features.
  • Design: Robust build quality with a premium finish, maintaining portability and style.

Product Quality and Performance:

The Surface 6 Laptop is designed to withstand the rigors of heavy use, featuring a durable build and an efficient cooling system to maintain peak performance. It is an excellent choice for professionals who require a machine that can keep up with the intensive demands of modern software applications and data-heavy tasks.

Specifications:

  • Screen Size: 15 inches
  • Resolution: 2496 x 1664 (2K)
  • Processor: Series 1 Ultra 7-165H
  • RAM: 64GB
  • Storage: 1TB SSD
  • Operating System: Windows 11 Pro
  • Connectivity: Wi-Fi, Bluetooth
  • Camera: High-resolution cameras for crystal-clear video conferencing
  • Ports: Multiple USB-C and USB-A ports, Surface Connect, 3.5mm headphone jack

Purpose of Use:

  • Professional and Business Use: Ideal for software developers, data scientists, and anyone involved in high-end content creation.
  • Educational Purposes: Suitable for educators and students in technical fields requiring powerful computing resources.
  • Creative Work: Perfect for creative professionals like graphic designers and video editors who demand a high-performance system with excellent visual capabilities.

How to Use:

  1. Start by fully charging the device before initial use.
  2. Set up Windows 11 Pro, customize your settings, and connect to the internet.
  3. Install necessary applications and tools from trusted sources to begin your work.
  4. Explore the multi-touch capabilities to enhance your interaction with creative and productivity applications.
  5. Regularly update your system to keep it secure and performing optimally.

Supported Industries:

This device excels in environments that require robust computing power such as software engineering, graphic design, data analysis, and more.

Benefits & Compatibility:

  • High-End Performance: Facilitates seamless operation of the most demanding applications.
  • Superior Display and Interaction: The large 2K screen offers great detail and an interactive experience.
  • Advanced Connectivity and Storage: Ensures that all your devices are connected and your data is quickly accessible.

Warranty and FAQs:

Comes with a comprehensive warranty that covers technical issues and defects. An extensive FAQ section is available online to assist with troubleshooting and user guidance.

Packaging/Weight/Dimension:

Packaged securely to ensure protection during transit. Weight and dimensions are specified for those managing shipping or transport.

Shop Today & Receive Your Delivery:

Order the Microsoft Surface 6 (2024) now and experience unparalleled computing power delivered directly to your doorstep. Fast, reliable shipping and excellent customer service are guaranteed.

Best Price Guarantee:

We are committed to offering the best value. If you find this model for less elsewhere, we'll match the price to ensure you get the best deal possible.

After Sales Support:

Our customer service team is ready to assist with any setup or operational questions, ensuring you fully leverage the capabilities of your new laptop.

Request for Customer Reviews and Testimonials:

Your feedback is crucial. Please share your experiences with the Surface 6 to help us improve our products and customer service.

Stock Availability:

Please check with us to confirm the availability of the Microsoft Surface 6 (2024) Laptop before placing your order to ensure prompt delivery.

Get in Touch:

For any further inquiries or additional support, please contact our customer service team. We are here to provide the necessary assistance and answer any questions you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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