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NEOTECH

MICROSOFT ZLW-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 64GB, 1TB SSD, 15" (2496 x 1664) Multi-Touch

MICROSOFT ZLW-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 64GB, 1TB SSD, 15" (2496 x 1664) Multi-Touch

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Dominate your professional and creative projects with the Microsoft Surface 6 (2024) Laptop, featuring a Series 1 Ultra 7-165H processor, 64GB RAM, and a 1TB SSD. Experience the 15-inch 2K multi-touch display, engineered for high performance and advanced multitasking.


Overview:

The Microsoft Surface 6 (2024) Laptop is equipped with a Series 1 Ultra 7-165H processor, 64GB of RAM, and a 1TB SSD, all wrapped up in a sleek design with a 15-inch 2K (2496 x 1664) multi-touch display. It is ideal for professionals and creatives who need top-tier performance for intensive applications and multitasking.

Product Description:

The Surface 6 enhances productivity with its powerful Series 1 Ultra 7-165H processor, which handles complex tasks swiftly. The 64GB of RAM ensures smooth multitasking and efficient operation of memory-intensive programs. The 1TB SSD provides ample storage for large files and quick data access, making it perfect for professionals who manage extensive databases, video editing, or graphic design. The 15-inch 2K display offers stunning visual clarity, making it great for detailed creative work or high-definition entertainment.

Key Features:

  • Processor: Series 1 Ultra 7-165H, optimized for intensive multitasking and high-performance tasks.
  • Memory and Storage: 64GB RAM for smooth multitasking; 1TB SSD for expansive, fast-access storage.
  • Display: 15-inch PixelSense™ 2K (2496 x 1664) multi-touch screen, providing vivid visuals and responsive touch interaction.
  • Connectivity: Equipped with the latest Wi-Fi and Bluetooth for fast and reliable connections.
  • Battery Life: Engineered for long-lasting performance, suitable for extended work sessions.
  • Operating System: Windows 11 Pro, with advanced security features and powerful management tools.
  • Design: Slim and stylish, offering portability without sacrificing performance.

Product Quality and Performance:

Built to meet the demands of heavy usage, the Surface 6 Laptop is robust and reliable. It features an advanced cooling system to maintain optimal performance and a durable build quality that stands up to the rigors of daily use. This device is ideal for those who require a laptop that can keep pace with demanding software and continuous operation.

Specifications:

  • Screen Size: 15 inches
  • Resolution: 2496 x 1664 (2K)
  • Processor: Series 1 Ultra 7-165H
  • RAM: 64GB
  • Storage: 1TB SSD
  • Operating System: Windows 11 Pro
  • Connectivity: Wi-Fi, Bluetooth
  • Camera: High-resolution cameras suitable for video conferencing
  • Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack

Purpose of Use:

  • Professional Work: Ideal for data analysts, software developers, and professionals in fields requiring high computing power.
  • Educational Applications: Perfect for researchers and academics involved in complex computational tasks.
  • Creative Projects: Suitable for graphic designers, video editors, and digital artists who demand precise color accuracy and processing power for rendering.

How to Use:

  1. Charge the device fully before initial setup.
  2. Complete the Windows 11 Pro configuration, including Wi-Fi setup and user personalization.
  3. Install your essential software and tools from trusted sources to enhance productivity.
  4. Optimize display settings for the best visual experience and manage power settings for optimal battery life.
  5. Explore the capabilities of the multi-touch display to boost interactivity and productivity in applications.

Supported Industries:

This laptop is ideal for tech industries, creative fields, higher education, and any sector requiring advanced computing capabilities.

Benefits & Compatibility:

  • Enhanced Productivity: Capable of running complex simulations and managing large-scale projects efficiently.
  • Visual Excellence: The high-resolution 2K display offers superior clarity for detailed work.
  • Sophisticated Design: Lightweight and portable with a premium finish, making it a stylish choice for professionals on the move.

Warranty and FAQs:

Comes with a comprehensive warranty covering technical defects and performance issues. Extensive FAQs are available online for troubleshooting and user guidance.

Packaging/Weight/Dimension:

Secure packaging ensures safe delivery. Detailed weight and dimensions provided for shipping and handling considerations.

Shop Today & Receive Your Delivery:

Order now to benefit from the cutting-edge capabilities of the Microsoft Surface 6 (2024). Fast delivery options and excellent customer service are available to ensure a smooth transaction.

Best Price Guarantee:

We offer competitive pricing and will match lower prices found elsewhere, ensuring you get the best deal available.

After Sales Support:

Our dedicated customer service team is ready to assist with any setup or operational inquiries, helping you maximize the use of your new laptop.

Request for Customer Reviews and Testimonials:

We value your feedback and encourage you to share your experience with the Surface 6, aiding us in improving our products and services.

Stock Availability:

Please contact us to verify stock availability before placing your order to ensure timely delivery.

Get in Touch:

For further inquiries or additional support, contact our customer service team. We are committed to providing necessary assistance and resolving any queries.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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