NEOTECH
WizarPOS Q2
WizarPOS Q2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your business with WizarPOS Q2, the next-gen mobile POS. Fast, flexible, and feature-rich, perfect for dynamic sales environments.
Overview:
The WizarPOS Q2 is the ideal solution for businesses that require a high-performance, portable POS system. This advanced model combines robust functionality with the agility needed for on-the-move sales operations, such as festival vendors, mobile cafes, and itinerant merchants.
Product Description:
Designed with portability and power in mind, the WizarPOS Q2 features a compact build, a highly responsive touchscreen, and a comprehensive suite of connectivity options. It efficiently handles sales transactions and payments, supporting a wide range of payment technologies including NFC, EMV chip, and QR codes.
Key Features:
- Enhanced Portability: Lightweight design for easy transport.
- Integrated Payment Systems: Handles all modern payment methods.
- Fast Transaction Speeds: Reduces wait times with quick processing.
- Extended Battery Life: Reliable operation during long business hours.
- Robust Connectivity: Includes Wi-Fi, Bluetooth, and cellular options.
Product Quality and Performance:
The WizarPOS Q2 is built to endure the challenges of mobile usage while providing consistent, reliable service. Users benefit from its fast processing capabilities and extended battery life, ensuring peak performance throughout the business day.
Specifications:
- Processor: High-speed model optimized for multitasking.
- Display: 7-inch full-color touchscreen for optimal user interaction.
- Memory: Sufficient storage for extensive product catalogs.
- Battery: High-capacity battery designed for all-day use.
- Dimensions: 20 x 12 x 3 cm.
- Weight: 1.2 kg.
Purpose of Use:
The WizarPOS Q2 suits businesses that operate in ever-changing settings and require a mobile POS that can travel with them. It’s particularly valuable for outdoor sales, pop-up shops, and any scenario where sales mobility enhances customer service.
How to Use:
Activate the WizarPOS Q2 by charging it fully, setting up your product list, and training your team with the simple, intuitive interface. The system’s portability allows it to be set up quickly at various locations, ensuring you're always ready to make a sale.
Supported OS/Application/Industries:
It is compatible with numerous operating systems and is specifically designed for industries requiring robust mobile sales solutions, such as outdoor markets, food services, and mobile merchandising.
Benefits & Compatibility:
The Q2 model maximizes your sales opportunities by accepting various forms of digital payments and providing consistent connectivity, ensuring you can serve your customers anywhere.
Warranty and FAQs:
This product comes with a one-year warranty, backed by a full support system available through the NEOTECH website, designed to answer any operational questions you may have.
Packaging/Weight/Dimension:
The WizarPOS Q2 is securely packaged to ensure it arrives in perfect condition, ready for immediate deployment in any sales environment.
Shop Today & Receive Your Delivery Across the UAE:
Order the WizarPOS Q2 now for quick delivery throughout the UAE. Take advantage of our swift and reliable delivery services to kickstart your mobile sales operations.
Best Price Guarantee:
We're committed to offering you the best price for the WizarPOS Q2. If you find a lower price, we will match it, ensuring you receive unparalleled value for your purchase.
After Sales Support:
Our expert team is on standby to provide extensive after-sales support, helping you to optimize the use of your new mobile POS system.
Request for Customer Reviews and Testimonials:
Your feedback is crucial to us! Please share your experience with the WizarPOS Q2, as it helps us to continue improving our products and services.
Stock Availability:
To ensure availability, please contact us before placing an order for the WizarPOS Q2. We aim to keep our inventory updated to meet your needs efficiently.
Get in Touch:
If you have any questions about the WizarPOS Q2 or need further assistance, please don’t hesitate to contact our customer service team. We are here to help you enhance your sales capabilities with the right technology.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase to ensure satisfaction with your transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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