NEOTECH
MICROSOFT ZDU-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 512GB SSD, 13" FHD+ Touch (Platinum)
MICROSOFT ZDU-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 512GB SSD, 13" FHD+ Touch (Platinum)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your day with the Microsoft Surface Pro 10 ZDU-00001, featuring a Series 1 Ultra 5-135U, 16GB RAM, 512GB SSD, and a 13" FHD+ touch display in platinum. Designed for those who demand performance and portability.
Overview
The Microsoft Surface Pro 10 ZDU-00001 tablet is engineered to provide a powerful and efficient computing experience in a sleek, portable form. It boasts the Series 1 Ultra 5-135U processor, enhanced with 16GB of RAM and a 512GB SSD, ensuring it handles tasks swiftly and smoothly. The 13-inch FHD+ touch display, wrapped in a sophisticated platinum finish, enhances productivity and engagement whether you're working from home, in the office, or on the go.
Product Description
This iteration of the Surface Pro combines cutting-edge technology with user-centric design, making it a premier choice for professionals across various industries. The increased storage capacity and powerful internal architecture support extensive multitasking and data-heavy applications without lag. Whether for professional use, educational purposes, or personal enjoyment, the Surface Pro 10 adapts to your needs with unmatched versatility.
Key Features
- Series 1 Ultra 5 135U Processor: Optimizes efficiency for both simple and complex tasks.
- 16GB RAM: Delivers exceptional multitasking capabilities.
- 512GB SSD: Provides ample storage for all your essential files and applications.
- 13-inch FHD+ Touch Display: Offers stunning visuals and responsive touch interactions.
- Platinum Finish: Adds a touch of elegance to a robust build.
- Portable Design: Lightweight and compact, perfect for mobile use without compromising performance.
Product Quality and Performance
The Surface Pro 10 ZDU-00001 is designed to meet the demands of a professional workload, providing reliable performance encased in a durable, high-quality build. It features advanced cooling solutions to maintain optimal operation during intense computing sessions, ensuring longevity and stability.
Specifications
- Processor: Series 1 Ultra 5 135U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13-inch FHD+ (1920 x 1280) Touch
- Operating System: Windows 11 Pro
- Color: Platinum
Purpose of Use
Ideal for business professionals, creatives, and students, the Surface Pro 10 offers the performance of a full-fledged laptop with the portability of a tablet. It's particularly effective for presentations, complex computing tasks, graphic design, and seamless integration into enterprise environments.
How to Use
Turn on the Surface Pro 10 and follow the initial setup for Windows 11 Pro to personalize your device. Utilize the touch screen for intuitive navigation and interaction with applications, enhancing your productivity with direct manipulation of on-screen content.
Supported OS/Application/Industries
This tablet is built to run a wide range of applications, from advanced business software and creative suites to everyday productivity tools. It supports industry-specific applications for finance, design, education, and more, making it a versatile choice for various professional settings.
Benefits & Compatibility
- Robust Performance: Handles intensive applications and multitasking with ease.
- Enhanced Visuals: Perfect for graphic-intensive tasks with a high-resolution display.
- Sleek and Stylish: Combines functional design with aesthetic appeal, suitable for any professional setting.
Warranty and FAQs
Includes a one-year standard warranty with options for extended coverage. For troubleshooting and detailed usage tips, visit the Microsoft support page or contact customer support directly.
Packaging/Weight/Dimension
Packaged to protect the device during transit, the Surface Pro 10 is designed for mobility, weighing just under 2 lbs and measuring dimensions that make it easy to carry.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface Pro 10 ZDU-00001 today to benefit from fast, reliable delivery throughout the UAE. Boost your productivity and enhance your tech arsenal with this top-tier device.
Best Price Guarantee
We ensure the best prices for our Surface Pro 10. Find a lower price elsewhere? We'll match it, providing you the best value for your investment.
After Sales Support
Our dedicated support team is here to help with any post-purchase inquiries or issues, ensuring a seamless experience with your new Surface Pro 10.
Request for Customer Reviews and Testimonials
Your feedback is invaluable! If you enjoy using the Surface Pro 10, please share your experience to help others make informed decisions.
Stock Availability
Please contact us directly to verify the availability of the Microsoft Surface Pro 10 ZDU-00001. We aim to keep our stock information accurate and up-to-date for your convenience.
Get in Touch
For more information or for personalized advice regarding the Microsoft Surface Pro 10, please don't hesitate to contact our customer service team. We're ready to assist you in selecting the perfect device for your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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