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NEOTECH

MICROSOFT ZDU-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 512GB SSD, 13" FHD+ Touch (Black)

MICROSOFT ZDU-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 512GB SSD, 13" FHD+ Touch (Black)

Regular price Dhs. 18,600.00 AED
Regular price Dhs. 18,844.00 AED Sale price Dhs. 18,600.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Microsoft Surface Pro 10 ZDU-00019, equipped with a Series 1 Ultra 5-135U, 16GB of RAM, 512GB SSD, and a 13" FHD+ touch display in sleek black. Perfect for professionals who demand performance and style.


Overview

The Microsoft Surface Pro 10 ZDU-00019 tablet stands out with its powerful internal specifications and a sleek, black finish. This device is ideal for professionals and creatives looking for a portable solution that does not compromise on performance. Featuring the Series 1 Ultra 5-135U processor, 16GB of RAM, and a 512GB SSD, it offers ample power for multitasking and storage for essential applications and data. The 13-inch FHD+ touch display enhances interaction with a responsive and vibrant visual output.

Product Description

This iteration of the Surface Pro combines robust performance with an elegant design, making it a top choice for those who value both functionality and aesthetics. The black casing not only adds a professional touch but also makes the device suitable for a variety of settings, from business meetings to creative studios. Whether editing documents, creating artwork, or running complex programs, the Surface Pro 10 ZDU-00019 handles tasks effortlessly.

Key Features

  • Series 1 Ultra 5-135U Processor: Delivers efficient and powerful performance.
  • 16GB RAM: Enables smooth multitasking across multiple applications.
  • 512GB SSD: Provides extensive storage space with fast access times.
  • 13-inch FHD+ Touch Display: Offers crisp, clear visuals with responsive touch functionality.
  • Sleek Black Finish: Adds a touch of elegance and sophistication.
  • Portable and Versatile: Light and easy to transport, with the versatility to switch between tablet and laptop modes.

Product Quality and Performance

The Surface Pro 10 is constructed to meet the demands of continuous professional use, featuring a durable build and advanced components that ensure stability and longevity. The high-resolution display is perfect for detailed tasks, and the touch screen's responsiveness enhances productivity and creativity.

Specifications

  • Processor: Series 1 Ultra 5-135U
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 13-inch FHD+ (1920 x 1280) Touch
  • Operating System: Windows 11 Pro
  • Color: Black

Purpose of Use

This tablet is designed for professionals who need a reliable and powerful device for handling various tasks, including presentations, graphics editing, and extensive data processing. It's also well-suited for students and educators who require a versatile tool for teaching and learning.

How to Use

Simply power on your Surface Pro 10 and follow the setup prompts to configure Windows 11 Pro. The touch screen functionality can be utilized to navigate and interact with apps more naturally. For enhanced productivity, pair it with accessories like the Surface Pen or a detachable keyboard.

Supported OS/Application/Industries

This model supports a wide array of applications, making it suitable for use in industries such as technology, design, education, and business. It is compatible with all major productivity and creative software suites.

Benefits & Compatibility

  • Efficient Processing: Handles all your software needs without lag.
  • High-Resolution Display: Ideal for detailed work and presentations.
  • Elegant Design: Professional appearance suitable for any business environment.

Warranty and FAQs

Comes with a one-year standard warranty that covers hardware defects, with options for extended coverage. Visit the Microsoft support page for FAQs and further assistance.

Packaging/Weight/Dimension

The device is securely packaged to protect it during shipping. It is designed to be lightweight and compact, facilitating easy mobility.

Shop Today & Receive Your Delivery Across the UAE!

Order the Microsoft Surface Pro 10 ZDU-00019 now and enjoy quick, reliable delivery throughout the UAE. Enhance your professional toolkit with this high-performance, stylish tablet.

Best Price Guarantee

We offer competitive pricing on our Surface Pro 10. If you find this model at a lower price elsewhere, let us know, and we'll match it to ensure you get the best deal possible.

After Sales Support

Our dedicated customer service team is here to assist with any questions or issues, ensuring a seamless experience with your new Surface Pro 10.

Request for Customer Reviews and Testimonials

We encourage you to share your experience with the Surface Pro 10 to help others make informed purchasing decisions and to allow us to continue improving our products.

Stock Availability

Please contact us directly to verify the availability of the Microsoft Surface Pro 10 ZDU-00019. We strive to maintain accurate stock information for prompt delivery.

Get in Touch

For more details or personalized advice regarding the Microsoft Surface Pro 10, please contact our customer service team. We are here to help you select the ideal device for your needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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