NEOTECH
MICROSOFT YZY-00001 SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 16GB, 512GB, NVIDIA GeForce RTX 4050 6GB, 14.4" (2400 x 1600) Touch X360
MICROSOFT YZY-00001 SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 16GB, 512GB, NVIDIA GeForce RTX 4050 6GB, 14.4" (2400 x 1600) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash your creative potential with the Microsoft Surface Studio 2 YZY-00001, featuring a 13th Gen i7, NVIDIA RTX 4050, 16GB RAM, 512GB SSD, and a versatile 14.4" touch display. Experience performance without limits!
Overview
Introducing the Microsoft Surface Studio 2 YZY-00001, a dynamic blend of design and performance. Powered by the latest 13th Gen Intel i7-13700H processor and equipped with an NVIDIA GeForce RTX 4050 GPU, this laptop is engineered for professionals who demand top-tier performance in design, video editing, and more. The 14.4-inch 2400 x 1600 touch display supports the X360 feature, allowing for multiple modes of use that adapt to your creative process.
Product Description
The Surface Studio 2 YZY-00001 enhances productivity with its high-end specifications and flexible design. The powerful combination of its hardware enables seamless multitasking and handles intensive software applications effortlessly. Whether you're a creative professional or a business user, this laptop offers the tools you need to execute complex tasks with precision and speed.
Key Features
- 13th Gen Intel i7-13700H Processor: Delivers robust processing power for demanding applications.
- NVIDIA GeForce RTX 4050 6GB: Provides excellent graphics performance for creative and technical tasks.
- 16GB RAM: Ensures smooth operation and efficient multitasking.
- 512GB SSD: Offers ample storage with fast data retrieval speeds.
- 14.4-inch (2400 x 1600) Touch X360 Display: Offers sharp visuals and versatile use with touch and convertible capabilities.
- Premium Build: High-quality materials and a sleek design that reflects professionalism.
Product Quality and Performance
The Surface Studio 2 YZY-00001 is crafted with precision, focusing on high-quality materials and advanced technology to withstand the rigors of intense usage. It is designed for durability and sustained performance, making it suitable for both office and mobile use by professionals in various fields.
Specifications
- Processor: 13th Gen Intel i7-13700H
- Graphics: NVIDIA GeForce RTX 4050 6GB
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 14.4-inch (2400 x 1600) Touch X360
- Operating System: Windows 11 Pro
Purpose of Use
This laptop is ideally suited for creative professionals such as graphic designers, video editors, architects, and anyone who needs powerful computing capabilities combined with high mobility. It's also perfect for technical simulations, advanced computing tasks, and gaming.
How to Use
To begin using your Surface Studio 2, power it on and follow the setup instructions to personalize your Windows 11 Pro environment. The versatile X360 design allows you to use the device in various modes such as laptop, tablet, tent, or presentation mode, depending on your needs.
Supported OS/Application/Industries
The Surface Studio 2 is designed to support a wide range of professional-grade applications, including Adobe Creative Suite, AutoCAD, and other resource-intensive programs. It's also suitable for use in industries like technology, design, engineering, and entertainment.
Benefits & Compatibility
- Powerful Multi-tasking: Streamlined performance with advanced multitasking capabilities.
- Enhanced Creativity: Tools and features that enhance creative workflows.
- Versatility: Easily adapts to various professional environments and tasks.
Warranty and FAQs
Comes with a one-year limited hardware warranty, with options for extended coverage. For additional support and troubleshooting, refer to the online FAQ resources or contact customer support.
Packaging/Weight/Dimension
Securely packaged to protect during transport, this laptop is designed to be portable and robust, suitable for professionals on the move.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface Studio 2 YZY-00001 today and benefit from fast, reliable delivery throughout the UAE. Elevate your professional capabilities with this high-performance laptop.
Best Price Guarantee
We monitor our prices to ensure you receive the best deal possible. If you find a lower price for the same model, we'll match it.
After Sales Support
Our dedicated support team is available to help you with any post-purchase inquiries, ensuring a smooth experience with your new Surface Studio 2.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the Surface Studio 2 to assist others in making informed decisions.
Stock Availability
Please contact us directly to verify the availability of the Microsoft Surface Studio 2 YZY-00001. We strive to keep our inventory accurate and up-to-date for your convenience.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface Studio 2, please don't hesitate to contact our expert customer service team.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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