NEOTECH
MICROSOFT SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 32GB, 1TB SSD, NVIDIA GeForce RTX 2000 8GB, 14.4" (2400 x 1600) Touch X360
MICROSOFT SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 32GB, 1TB SSD, NVIDIA GeForce RTX 2000 8GB, 14.4" (2400 x 1600) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience elite performance with the Surface Studio 2 Laptop, featuring a 13th Gen i7, NVIDIA RTX 2000, 32GB RAM, 1TB SSD, and a 14.4" touch display. Ideal for professionals and creators.
Overview
The Microsoft Surface Studio 2 Laptop is a powerhouse designed for the most demanding tasks. Equipped with a 13th Gen Intel i7-13700H processor, NVIDIA GeForce RTX 2000 graphics, and expansive 32GB RAM, this device is built to handle everything from advanced graphic design to high-end gaming. The 14.4-inch touch display offers stunning visuals and seamless interaction for an unparalleled user experience.
Product Description
Unleash your creativity with the Surface Studio 2, which blends formidable computing power with innovative design. The 1TB SSD ensures vast storage and swift boot-ups, while the NVIDIA GeForce RTX 2000 graphics card delivers breathtaking image quality and fluid dynamics, making it perfect for professional creatives and gamers alike. Its X360 touch capabilities allow for versatile use, whether in the office, at home, or on the go.
Key Features
- 13th Gen Intel i7-13700H Processor: Top-tier performance for multitasking and demanding software.
- NVIDIA GeForce RTX 2000 8GB: Superior graphics processing for gaming and professional applications.
- 32GB RAM: Ample memory for seamless multitasking.
- 1TB SSD: Extensive storage with exceptional speed.
- 14.4-inch (2400 x 1600) Touch Display: Crisp, vibrant visuals with responsive touch interaction.
- X360 Convertible Design: Flexible usage modes for all your computing needs.
Product Quality and Performance
The Surface Studio 2 is crafted with precision, offering robust performance and reliability. Its sleek, lightweight design does not compromise on durability, ensuring it can keep pace with the rigorous demands of professional use. This laptop is tested to excel in performance benchmarks and is trusted by professionals across various industries.
Specifications
- Processor: 13th Gen Intel i7-13700H
- Graphics: NVIDIA GeForce RTX 2000 8GB
- Memory: 32GB RAM
- Storage: 1TB SSD
- Display: 14.4-inch (2400 x 1600) Touch X360
- Operating System: Windows 11 Pro
Purpose of Use
Ideal for professional graphic designers, video editors, architects, and avid gamers, the Surface Studio 2 offers unparalleled power and versatility. Its high-performance specifications support intensive software applications and ensure a smooth workflow and excellent entertainment experience.
How to Use
To begin using your Surface Studio 2, power it on and follow the setup instructions for Windows 11 Pro. The X360 touch screen can be utilized in various modes, adapting to your work style, whether typing, touching, or drawing.
Supported OS/Application/Industries
This laptop is particularly suited for software applications that require high processing power and advanced graphics capabilities, such as Adobe Creative Suite, Autodesk products, and modern gaming platforms.
Benefits & Compatibility
- Dynamic Graphics: Handles complex visual tasks with ease.
- High-Speed Performance: Quick response times enhance productivity.
- Versatility: Adapts to user needs with a convertible touch display.
Warranty and FAQs
Comes with a standard one-year warranty that covers hardware defects. Additional warranty options available. For more information on operation and maintenance, please visit our FAQ page.
Packaging/Weight/Dimension
The Surface Studio 2 is securely packaged to protect against damage during shipping, ensuring it arrives in perfect condition. It is designed for portability, weighing just under 4 lbs and measuring dimensions that make it easy to carry.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Microsoft Surface Studio 2 today and take advantage of our swift, reliable delivery service throughout the UAE. Dive into high-end computing with ease.
Best Price Guarantee
Find a better price for the Surface Studio 2? We'll match it. Get the best deal with our price match guarantee and enjoy exceptional value.
After Sales Support
Our customer support team is dedicated to providing you with the best possible service. Contact us for any post-purchase inquiries to ensure your satisfaction with the Surface Studio 2.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Surface Studio 2 to help others make informed decisions about their technology investments.
Stock Availability
For current stock status of the Microsoft Surface Studio 2, please contact us directly. We aim to provide accurate and up-to-date inventory information.
Get in Touch
Need more details on the Microsoft Surface Studio 2? Our expert team is ready to assist you with any questions or to provide further product advice.
Disclaimer
All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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