NEOTECH
MICROSOFT ZXX-00026 SURFACE Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13.8" (2304 x 1536) Touch
MICROSOFT ZXX-00026 SURFACE Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13.8" (2304 x 1536) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience cutting-edge performance with the Microsoft Surface Laptop, powered by a Qualcomm Snapdragon X Elite processor, 16GB RAM, and a 1TB SSD. Enjoy seamless multitasking on the 13.8-inch touch display with stunning 2304 x 1536 resolution. Perfect for professionals and creatives alike.
Overview:
The Microsoft Surface Laptop equipped with the Qualcomm Snapdragon X Elite processor is a high-performance device designed for users who require mobility without compromising on power. It features 16GB of RAM and a 1TB SSD, housed within a sleek design highlighted by a 13.8-inch (2304 x 1536) touch display. This laptop is ideal for professionals, creatives, and students who need a reliable and versatile device for a wide range of tasks.
Product Description:
This iteration of the Microsoft Surface Laptop features the Qualcomm Snapdragon X Elite processor, known for its robust performance and energy efficiency. The 16GB of RAM allows for fluid multitasking and efficient handling of complex applications, while the 1TB SSD provides ample storage for large files and quick boot times. The 13.8-inch touch display offers vibrant visuals and responsive touch interaction, enhancing productivity and creativity.
Key Features:
- Processor: Qualcomm Snapdragon X Elite, providing exceptional speed and advanced connectivity.
- Memory and Storage: 16GB RAM for advanced multitasking; 1TB SSD for extensive, high-speed storage.
- Display: 13.8-inch touch screen with a resolution of 2304 x 1536, offering crisp, clear visuals.
- Connectivity: Ultra-fast Wi-Fi and Bluetooth capabilities for seamless internet and device connectivity.
- Battery Life: Long-lasting battery life designed for extended use on the go.
- Operating System: Windows 11 Pro, offering the latest features and security enhancements.
- Design: Slim, lightweight, and portable, perfect for high mobility without sacrificing performance.
Product Quality and Performance:
The Microsoft Surface Laptop is built to handle demanding applications and multitasking with ease. Its Snapdragon processor ensures that it can keep up with your day-to-day tasks without lag, making it suitable for everything from business use to creative projects. The device is engineered to offer a balance of performance and portability, with a robust build quality that stands up to the rigors of daily use.
Specifications:
- Screen Size: 13.8 inches
- Resolution: 2304 x 1536
- Processor: Qualcomm Snapdragon X Elite
- RAM: 16GB
- Storage: 1TB SSD
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi, Bluetooth
- Camera: High-resolution camera for video conferencing
- Ports: USB-C, USB-A, headphone jack
Purpose of Use:
- Professional Tasks: Perfect for business professionals who need a reliable device for presentations, spreadsheets, and remote meetings.
- Educational Applications: Ideal for students and educators who require a powerful tool for note-taking, research, and online learning.
- Creative Projects: Suitable for designers and artists who benefit from a high-quality display and touch screen functionality for digital art and editing.
How to Use:
- Charge the laptop fully before first use.
- Follow the initial setup for Windows 11 Pro, connecting to your network and personalizing settings.
- Install necessary software and tools from the Microsoft Store or other verified sources.
- Adjust the display settings to suit your viewing preferences and optimize power settings for battery longevity.
- Utilize the touch screen for enhanced navigation and creative tasks.
Supported Industries:
This laptop is a great choice for technology enthusiasts, creative professionals, educators, and anyone in need of a powerful, portable computing solution.
Benefits & Compatibility:
- Advanced Processing Power: Fast and efficient for handling multiple applications simultaneously.
- High-Resolution Display: Enhances visual tasks with superior clarity and detail.
- Portable Design: Lightweight and easy to carry, ideal for a mobile lifestyle.
Warranty and FAQs:
Includes a comprehensive warranty covering technical issues and defects. Extensive FAQs are available online to assist with troubleshooting and maximizing the use of the device.
Packaging/Weight/Dimension:
Securely packaged with details on weight and dimensions provided to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery:
Purchase the Microsoft Surface Laptop today and take advantage of its advanced features and capabilities. Fast delivery and excellent customer service ensure a seamless buying experience.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal. If you find this model cheaper elsewhere, we will match the price.
After Sales Support:
Our customer support team is ready to assist with any setup or operational questions, helping you get the most out of your new laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Surface Laptop to help us improve and guide other customers.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Laptop before placing your order to ensure timely delivery.
Get in Touch:
For any further inquiries or additional support, please contact our customer service team. We are here to provide the necessary assistance and answer any questions you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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