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NEOTECH

Getac X500 Server - World's first fully rugged notebook of the server class, Ultra-bright 15.6''

Getac X500 Server - World's first fully rugged notebook of the server class, Ultra-bright 15.6''

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Getac X500 Server, the world's first fully rugged server-class notebook with an ultra-bright 15.6'' display, designed for unmatched field performance.


Overview:

The Getac X500 Server Fully Rugged Notebook is a groundbreaking device, uniquely combining the robustness of a rugged notebook with the powerful capabilities of a server. This innovative design makes it perfect for military, field communications, and mobile command centers where durability and high performance are critical.

Product Description:

The Getac X500 Server is engineered to operate as a portable server with high-end computing capabilities. It features a 15.6-inch ultra-bright display for superior visibility in outdoor and bright environments, powered by high-performance hardware that can handle complex tasks and data-intensive applications.

  • Display: 15.6-inch QuadraClear sunlight-readable display ensures clarity in bright conditions.
  • Performance: Equipped with server-grade processors and ample memory to manage server operations effectively.
  • Durability: Built to military specifications (MIL-STD-810G) and IP65 standards, ensuring protection against dust, water, and impacts.
  • Expandability: Offers extensive customization options, including RAID configurations and multiple I/O ports for comprehensive connectivity.

Key Features:

  • Server-Class Components: Incorporates powerful CPUs and enhanced memory capabilities typical of servers.
  • High Brightness Display: The ultra-bright screen makes it easy to use in outdoor environments.
  • Comprehensive Connectivity: Includes advanced network options for reliable field communication.
  • All-Weather Operation: Operates effectively in extreme temperatures and weather conditions.

Product Quality and Performance:

The X500 Server is designed to provide reliable, server-level performance in a portable format. It supports demanding applications typically run in a fixed-location data center but in a mobile, field-ready form factor.

Specifications:

  • Processor: Server-grade CPUs for robust performance
  • Display: 15.6-inch Full HD QuadraClear sunlight-readable display
  • Memory & Storage: Scalable memory options with RAID support for data redundancy
  • Operating System: Windows Server or other server-based operating systems
  • Durability Certifications: MIL-STD-810G, IP65

Purpose of Use:

Ideal for deployment in field operations where data processing and server functionality are required on the move, such as in disaster recovery, remote surveillance, and mobile command operations.

How to Use:

  1. Setup: Install your required server operating system and applications.
  2. Deployment: Utilize its portability to set up temporary mobile command centers or emergency response hubs.
  3. Operation: Leverage its server capabilities for data processing, storage, and management directly from the field.
  4. Maintenance: Regularly update software and check hardware integrity, especially after exposure to harsh conditions.

Supported OS/Application/Industries:

This rugged server is capable of running Windows Server and other Linux-based server operating systems, making it suitable for emergency response, military operations, and any industry requiring robust computing on the go.

Benefits & Compatibility:

  • Mobile Server Capabilities: Brings powerful server functions to remote locations.
  • Rugged Durability: Ensures continuous operation in adverse environmental conditions.
  • Visual Performance: The high-brightness display enhances usability in bright outdoor settings.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty covering defects in materials and workmanship. FAQs provide solutions to common setup and operational questions.

Packaging/Weight/Dimension:

Includes the Getac X500 Server, power adapter, user manual, and warranty information. Special packaging protects the unit during transport.

Shop Today & Receive Your Delivery:

Order the Getac X500 Server Notebook now for cutting-edge server performance in a rugged, portable package. Fast delivery options are available.

Best Price Guarantee:

We offer competitive pricing on this unique server-class rugged notebook. Find a lower price elsewhere? We'll match it.

After Sales Support:

Our expert team provides extensive support, from initial setup assistance to ongoing maintenance, ensuring your rugged server meets your field requirements.

Request for Customer Reviews and Testimonials:

We value your feedback on the Getac X500 Server to help us improve our offerings and assist potential buyers in making informed decisions.

Stock Availability:

Please contact us to verify stock availability before placing your order to ensure timely delivery. We strive to maintain sufficient inventory for prompt dispatch.

Get in Touch:

For more detailed information about the Getac X500 Server or for assistance with your order, our knowledgeable team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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