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NEOTECH

Getac X500 Server - Briefcase-sized mobile operations center MIL-STD-810G, IP65

Getac X500 Server - Briefcase-sized mobile operations center MIL-STD-810G, IP65

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Getac X500 Server is a powerful, briefcase-sized mobile operations center designed to meet MIL-STD-810G and IP65 standards, perfect for remote field operations requiring server capabilities.


Overview:

The Getac X500 Server redefines field mobility by combining the power of a server with the portability of a laptop. This robust mobile server is tailored for challenging environments where traditional servers cannot operate, making it ideal for military operations, emergency response teams, and mobile command centers.

Product Description:

The Getac X500 Server is a fully rugged mobile server housed in a briefcase-sized form factor, enabling sophisticated computing operations in remote and harsh environments. With its military-grade durability and weather-resistant capabilities, the X500 Server ensures reliability and performance under extreme conditions.

  • Durability: Certified to MIL-STD-810G and IP65 standards, it withstands dust, water, vibrations, and drops, ensuring operational integrity in all weather conditions.
  • Performance: Equipped with high-performance processors and ample memory, it handles multiple complex tasks simultaneously, suitable for data-intensive applications.
  • Portability: Its unique briefcase design facilitates easy transportation and deployment of a full server setup anywhere.
  • Connectivity: Features advanced connectivity options including Wi-Fi, Ethernet, and optional cellular capabilities to maintain robust communication links.

Key Features:

  • Robust Build: Engineered with a rugged enclosure to protect against environmental challenges and mechanical impacts.
  • Server-Grade Components: Offers server-grade processing power and storage solutions, allowing for deployment of critical applications in the field.
  • Expandable Storage: Includes options for RAID configurations to ensure data redundancy and security.
  • Energy Efficiency: Optimized for low power consumption with the capability to run on both AC and DC power sources, adapting to various field scenarios.

Product Quality and Performance:

The Getac X500 Server is built to provide reliable, continuous operations in outdoor and mobile settings. Its design focuses on delivering high-end server functionality that is mobile without compromising on performance or durability.

Specifications:

  • Processor: High-performance server-grade CPUs.
  • Memory & Storage: Scalable memory options and RAID-configurable storage.
  • Operating System: Compatible with various server OS including Windows Server and Linux.
  • Durability Certifications: MIL-STD-810G for shock and vibration, IP65 for dust and water resistance.

Purpose of Use:

This mobile server is particularly suitable for on-site data processing, surveillance, communication management, and emergency response operations where traditional IT infrastructure is impractical.

How to Use:

  1. Deployment: Easily set up the server at any location by connecting to a power source and configuring network settings.
  2. Operation: Use the server for real-time data processing, storage, and as a command hub for field operations.
  3. Maintenance: Perform regular checks and updates to ensure system integrity and security.

Supported OS/Application/Industries:

The X500 Server supports a range of applications necessary for military, public safety, scientific research, and any other field operations requiring a robust mobile server.

Benefits & Compatibility:

  • High Mobility: Easily transportable with all the capabilities of a traditional server.
  • Extreme Durability: Operates reliably in adverse conditions, ensuring data security and system uptime.
  • Flexible Configuration: Adaptable to various field requirements with modular component choices.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty that covers defects and some accidental damage. Extensive FAQs help address operational and maintenance queries.

Packaging/Weight/Dimension:

Ships with the Getac X500 Server, power adapters, configurable modules, and user documentation. Packaging ensures the device is well-protected during transit.

Shop Today & Receive Your Delivery:

Order the Getac X500 Server today for a robust and reliable mobile operations center ready for deployment in any environment. Fast shipping options are available.

Best Price Guarantee:

We offer competitive pricing on the Getac X500 Server. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.

After Sales Support:

Our dedicated support team is available to assist with setup, troubleshooting, and general inquiries to ensure your mobile server meets your operational needs.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Getac X500 Server to help us improve our products and assist other buyers in making informed decisions.

Stock Availability:

Please check stock availability before placing your order to ensure timely delivery. We strive to keep a comprehensive stock for immediate dispatch.

Get in Touch:

For more detailed information about the Getac X500 Server or for assistance with your order, our knowledgeable team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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